REGENSYS IT Reviews

Name: REGENSYS IT
Address: REGENSYS IT Ltd, 194 Stanley Green Road, Poole, Dorset
Rating: 4.89

4.9 Rating 1,134 Reviews

99 %

of reviewers recommend REGENSYS IT

Company Reviews

Questions

Metrics

4.9

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01202099610

Email:

sales@regensysit.com

Location:

REGENSYS IT Ltd, 194 Stanley Green Road, Poole
Dorset
BH15 3AH

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REGENSYS IT 5 star review on 22nd February 2021

Charlie Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an excellent Dell Ultra HD Premium display from NRG:IT at an amazing price. Display arrived promptly and was effectively new. Works brilliantly and I am very happy both with the product and with the savings made by purchasing from NRG:IT. If they have what you want in stock - pull the trigger.”

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Posted 6 years ago

“The product is great, exactly what I wanted! No fuss, quick delivery even though I had to change the delivery address at the last minute because I wasn't home at the time they delivered it.”

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Posted 6 years ago

“Good service and product supplied as it should be.”

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Posted 6 years ago

“Excellent service, good knowledge of the product. Second time I have used NRG:IT and once again very impressed. I now have superb 4K monitor for half the usual retail price.”

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Posted 6 years ago

“Excellent price and quick delivery”

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Posted 6 years ago

“very helpful and goods arrived as asked. not opened box yet, xmas prezi for my son. Box in good order, i am sure monitor insde will be ok, Many thanks”

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Posted 6 years ago

“Super quick delivery and product as described. I knocked a star off because the screen that was delivered - Alienware monitor AW2518H had a pixel missing. Normally I would expect the vendor to test their products before sending them so this should have been picked up. Nevertheless the screen is great and way too much hassle to send back for such a small detail - a solid 4 star.”

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Posted 6 years ago

“Great price and delivery speed”

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Posted 6 years ago

“The Items Purchased were not clear they were refurbished, following a link from Google shopping. Making it clear on the product page that the items is refurbished and state what grade the product is. A- good condition, B – Slight wear and tear etc… Check the items are built correctly as opposed to the end user refitting the parts ready for deployment. The units arrived poorly packed and we had to do some refitting to get the units out, only reason these were not returned was that we had a deadline to meet.”

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Posted 6 years ago

“Super fast delivery. The monitor is perfect, can't say it's refurbished. Was recommended by a colleague who did say the same.”

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Posted 6 years ago

“Timely delivery from one of the better couriers and good price.”

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Posted 6 years ago

“Nrg:it were reliable & the online chat helpful. Did as a courier were awful, delivering the parcel to the wrong address & unwilling to tell me where they had delivered or rectify there mistake by retracing their steps. I was forced to go knocking on adjacent street doors to find my parcel. To summarise Nrg:it were good but need to ensure they have more control over their courier service otherwise their own reputation suffers”

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Posted 6 years ago

Thank you for your feedback and I am sorry to hear that there were problems with the delivery of your order. I would be grateful if you could send me an email to sales@nrgit.com with some further details about what went wrong with your delivery (for example, any communications between yourself and DPD directly, or the address that the monitor was delivered to) so that we can ask our DPD account manager to investigate, or at least feed back the error to the appropriate depot and/or driver. Although we consider DPD to be one of the best and most reliable couriers in the country, no courier in the world has a 100% success rate and so mistakes will occasionally happen. As the sender of the delivery, we are always in a position to intervene with DPD directly if one of our customers is experiencing a problem, but we can only do so when we actually know that a problem exists. I have checked our email accounts and we have no record of any communication from you prior to the feedback to let us know that there was a problem with the delivery. If we had, we would have been able to contact DPD ourselves and sort the problem out on your behalf. I look forward to hearing from you soon. Regards Alex @ NRG IT

Posted 6 years ago

“good”

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Posted 6 years ago

“Excellent service and help from Nick once more - changed an order prior to despatch no fuss whatsoever. You really do need to use these guys - best value for Dell monitors and best service in UK.”

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Posted 6 years ago

“clear website easy to order quick delivery and excellant product”

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Posted 6 years ago

“Fast delivery, item as described”

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Posted 6 years ago

“Amazing, the Price was almost to good to be true for the product i ordered (amazing sale on a high end monitor). Paired then with amazing support and super fast shipping (mainland Europe) sums this up as one of the best customer experiences i have ever had.”

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Posted 6 years ago

“Quick, reliable and top service! Will be purchasing from again. Thank you!!”

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Posted 6 years ago

“This is the seconod monitor I have bought from NRG IT, and iI suspect it won't be the last.”

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Posted 6 years ago

“Quick delivery and the best price I could find by a good margin. I would use NRG:IT again.”

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Posted 6 years ago

REGENSYS IT is rated 4.9 based on 1,134 reviews