REGENSYS IT Reviews

Name: REGENSYS IT
Address: REGENSYS IT Ltd, 194 Stanley Green Road, Poole, Dorset
Rating: 4.89

4.9 Rating 1,134 Reviews

99 %

of reviewers recommend REGENSYS IT

Company Reviews

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Metrics

4.9

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01202099610

Email:

sales@regensysit.com

Location:

REGENSYS IT Ltd, 194 Stanley Green Road, Poole
Dorset
BH15 3AH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and reliable company, have had no issues whatsoever and friendly customer liaison who update on when stock is available for certain products.”

Helpful Report

Posted 8 years ago

“Received Dell UP2715K and it was "new" in unopened box as stated. Excellent price, fast delivery, first class service from this company.”

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Posted 8 years ago

“I had never heard if them before so I was a bit nervous about placing an order... But I did. They were excellent. I would highly recommend them. When I had placed the order, I was worried about something to do with the item. So I contacted them and they went out of their way to help me. ( Them being NRG:IT ) Trust me, you can trust them... Adrian, Braintree, Essex.”

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Posted 8 years ago

“The price of the monitor was very competitive and I expected to have to compromise some how, but the product and delivery was first class.”

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Posted 8 years ago

“Outstanding - search, customer service, delivery and response time for queries. Well done - rare bread.”

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Posted 8 years ago

“Quick delivery from the time of the order was placed to the delivery date great service. Excellent quality of the screen, my images are really as they should be when viewed, clear and crisp. Excellent piece of equipment for editing images. At a great price. Thank you Mal”

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Posted 8 years ago

“Amazing service and quick delivery, will be using again.”

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Posted 8 years ago

“Have ordered 2 identical monitors within 6 months, on receiving the second i thought there was an issue with the colour reproduction between the two. I emailed the company and received a prompt response with steps to solve the issue (which was achieve by entering factory diagnostics). I have to say i am very impressed and cannot praise them (Alex) enough. With respect to delivery and packaging, I had no issues, they are first class. I would thoroughly recommend and I am more than likely to use them again in future.”

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Posted 8 years ago

“Good product at a great price. Quick delivery.”

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Posted 8 years ago

“Bought a Dell U2412M monitor back in early Jan 2016 and the purchase was very smooth and easy, it was delivered very quickly and is working fine so far ( now early April 2016 ) I would have no problem buying from them again.”

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Posted 8 years ago

“The first delivery was unfortunate;y damaged in transport, NRG were extremely helpful and the problem was quickly rectified with the delivery of a new monitor straight away. Very happy with the service.”

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Posted 8 years ago

“Undoubtedly one of the best companies I have ever dealt with! I had a few issues with my new computer at first, but the prompt responses and assistance offered by Alex & his team were very reassuring and things were put right immediately. I now have a wonderful Dell computer at a great price with exceptional customer service - I thoroughly recommend NRG:IT - fabulous!”

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Posted 8 years ago

“Easy to order. Delivered faster than expected and used a good courier (DPD, not the likes of Yodel!) I'll be honest, I'm sceptical of sites using top level domains that aren't .com or .co.uk (or other country based TLD) but it all went very smoothly.”

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Posted 8 years ago

“The Dell monitor was delivered the day following payment, and it is immediately in use. Alex was most helpful in suggesting we use Microsoft Security Essentials as an anti-virus, with Skybot to protect against Mallwares. and have disabled Kaspersky. With these changes our Acer X3400 purchased February 2011 is now working perfectly! John Barmby”

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Posted 8 years ago

“I rarely leave reviews. I expect good service as a norm and it is irksome to be asked to give a review of basic or indifferent service. This is different. I asked NRGIT if I could give a review. The service I got from Alex, the advice and help he gave was so very good, that it deserves to be praised. Wholeheartedly recommended.”

Helpful Report

Posted 8 years ago

“Excellent, great speedy delivery and comparatively priced. I ordered a DELL 27" UHD monitor at the best price online, I wasn't sure if it would be the latest release version A03 at the price but I need not have worried as it was indeed the very latest spec.”

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Posted 8 years ago

“Excellent, very good service. Very nice driver. Very quick.”

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Posted 8 years ago

“Great price, good service (but see below), and kept me informed regarding the order process and delivery at all times. I would have no hesitation in using them again or recommending this supplier to others. Only one minor glitch: when I placed my order, I also needed a cable which I couldn't find on the site, so I registered/submitted an online inquiry - never had an reply and still haven't so purchased elsewhere. Not the end of the world but......you get a good rather than very good for this slip up.”

Helpful Report

Posted 8 years ago

Hi Peter, Thank you for your review and apologies for the confusion with your enquiry. As you placed your online enquiry over the weekend, we responded on the following Monday morning, offering to include the additional cable at no extra charge if you let us know your order number. As we did not receive a reply we were unfortunately unable to do so. Due to the way our online chat system works, if you are not online to see our reply the system will send the reply to you via email, but this only applies if you enter your email address. If you did include your email address then our reply may have gone into your junk folder. For any future enquiries, if you wish to use our online chat feature it is best to use it during our opening hours only (10am to 6pm Monday to Friday). For all enquiries outside of those times please send us an email to sales@nrgit.com and we will pick that up when we return to the office. Regards Alex @ NRG IT

Posted 8 years ago

“Quick dispatch, great communication, best price!”

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Posted 8 years ago

“quick delivery, good communication, and fantastic pricing”

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Posted 8 years ago

REGENSYS IT is rated 4.9 based on 1,134 reviews