REGENSYS IT Reviews

Name: REGENSYS IT
Address: REGENSYS IT Ltd, 194 Stanley Green Road, Poole, Dorset
Rating: 4.89

4.9 Rating 1,134 Reviews

99 %

of reviewers recommend REGENSYS IT

Company Reviews

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Metrics

4.9

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01202099610

Email:

sales@regensysit.com

Location:

REGENSYS IT Ltd, 194 Stanley Green Road, Poole
Dorset
BH15 3AH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fastest delivery and perfect packaging”

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Posted 8 years ago

“We are very pleased with the lap top we bought. Also, excellent advice and customer service. The laptop also arrived the next day which was fantastic.”

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Posted 8 years ago

“Great product, at right price.”

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Posted 8 years ago

“The Screen came in a Dell Box, but not with the Standard Dell inner Packaging - it looked like a Monitor that was returned back previously and repackaged with Foam cladded Carton around the Screen & ill fitting Plastic Spacers. However the Screen looked fine, had no Dents nor Scratches and is working just fine for a couple of Days. So I kept it...”

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Posted 8 years ago

Dear Max, We are glad to hear your package arrived safely and we are sorry to hear that you were unhappy with the packaging. All of our monitors are package by Dell directly, but our dispatch staff occasionally include additional packaging to reduce any potential damage in transit incidents. If you do have any concerns about your purchase, please do get in touch and we will do our very best to help resolve the problem for you. Thank you for your feedback. Regards Phil@ NRG IT Ltd

Posted 7 years ago

“Excellent Value and Service”

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Posted 8 years ago

“completely hassel free”

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Posted 8 years ago

“Delivered on time and very good value for money”

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Posted 8 years ago

“Great selection of Dell equipment, very attractively priced. Speedy dispatch with the security of a Dell Certified dealer. Glad I found you!”

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Posted 8 years ago

“Ecstatically happy”

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Posted 8 years ago

“Good communication and information prepurchase. More competitive prices. Chance to support smaller local business, with good track record. Attractive recycle firm. Offer of 3 years extended in-house support. Fast dispatch, rapid delivery. Lovely Quality Item. Here's to a good marriage. Thank you!!”

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Posted 8 years ago

“On time delivery, product was as advertised. Will happily purchase again from this retailer.”

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Posted 8 years ago

“monitor, good price, well packaged, arrived on time & works properly”

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Posted 8 years ago

“Perfect service, amazing price and very fast delivery. Really Happy”

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Posted 8 years ago

“Good website, good range of products, good order progress updates and good delivery as promised.”

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Posted 8 years ago

“Excellent product, great price and delivered on time”

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Posted 8 years ago

“Very fast delivery”

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Posted 8 years ago

“The purchase process from NRG was straight forward and the items shipped quickly. The monitors ordered however were poorly packages with bubble wrap simply stuffed in the box. This meant that one of the monitors arrived with the rear separated from the screen. Some of the power adapters were also shipped with the wrong type of lead. Some of the monitors were also dusty and needed a wipe down before use. Overall I was disappointed with the purchase.”

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Posted 8 years ago

Dear Dr Jethwa, Thank you for your feedback and we are very sorry to hear that there was a problem with the interior packaging. It was a pleasure speaking to you the other day and from our conversation my understanding is that the monitors are all in full working order and the only problems were purely cosmetic due to transit. You are fully covered by our warranty, so if there are any problems at all within the 3 year warranty period we will definitely take care of you. I have also spoken to our dispatch department about the way they arrange the interior packaging. It appears as though our main dispatch manager was off work on annual leave on the day your monitors were dispatched, so we have provided additional training to our other dispatch staff to ensure that similar problems can’t happen again in the future. Thank you again for your order and please let me know if I can be of any further assistance. Regards Alex @ NRG IT

Posted 8 years ago

“Although the incorrect power cable was included in the original order, they were very quick at sending the correct one. Great customer service and very pleased with my new monitor.”

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Posted 8 years ago

“Purchased several Dell All-in-One PC's from NRG:IT and have been most happy with them. We have just experienced a problem with one of those PC's, contacted NRG about this, and my experience from start to finish was as professional as any suppliers I have dealt with. NRG handled my case with integrity, honesty and professionalism. I deal with about 25 different suppliers, and NRG are at the top of my favourite list. Well done NRG, keep up the good work, others could better themselves by taking a leave from your book guys.”

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Posted 8 years ago

“Got a new Dell monitor, arrived just as described! Ignoring the small hiccup of mixed product labels from Dell which NRG:IT quickly fixed. Courier used was also fantastic, very up to date tracking information.”

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Posted 8 years ago

REGENSYS IT is rated 4.9 based on 1,134 reviews