“We were lied to on the call when we enquired. They will not provide the calls. You can't view all the Ts & Cs as there are broken links. If you try to complain you get passed pillar to post. There were plenty of other options for a business address with less hassle. We thought Regus had a good name so decided to go with them. We are nearly 2 weeks into trying to get this resolved and are getting nowhere”
“Absolutely nothing positive to say. They lie, cheat, overcharge, don’t return deposits and worst they simply. They reply to criticism on Trustpilot with the name of a lady that actually doesn’t exist and act as though they are helping, but actually do nothing. Absolutely hundreds and hundreds of real genuine negative reviews. Be aware that they put up reviews which are INVITED too. That means that they has been asked by Regus to put a review. I prefer encouraged as a slightly more accurate description. Organic reviews which are just normal customers who feel compelled to put a review because of the way they have been treated. If you look at this you will see that over 90% of review are 1 star. Don’t ignore them!”
“Terrible workplace, Regus accounts team incompetent and adding small amounts of money 'by error' on invoices constantly!
Regus working relationship with its customers worst worst worst
Do not hire office from them EVER !”
“My experience at Regus has been great. I really appreciate all the little touches and accommodations that make this office so great to work in. Though I work by myself, having a shared work space with other people allows me to be connected throughout the work day. My clients love being welcomed by the receptionist. It is an added touch that makes their experience that much more meaningful. The receptionist/office manager is helpful and attentive when I have any needs and just delightful as the anchor of this office space. I am grateful I found Regus and I trust that this will continue to be a wonderful fit as my business grows.”
“I love the local office and the personnel. They are helpful and resourceful.
I have had some issues with the corporate office erroneously billing me and not resolving
the issue in a timely manner.”
“Let's be considerate of other tenants by each person washing their own dishes and discontinue leaving them in the sink for others to wash for them It has already been emailed addressed but needs another reminder if living clean but apparently didn't get the email.”
“I have been an occupant at 1901 Avenue of the Stars, Los Angeles, CA 90067. The location is central to my law business. The physical space is attractive and efficient to my needs.”
“Although I now work from home my 4years at regus was a great experience! I will continue to refer Regus to anyone looking for a helpful staff and outstanding office space for work! Thank you”
“It is the staff that keeps me at Regus. Susan and Laura at 895 Dove street are kind and courteous and always there to give a smile and a hand. Any questions can be answered quickly and kindly. Regus does well at up charging for every little thing, Susan and Laura make it palatable. I love it at 895 Dove St.”
“My office is just OK. It is hot all of the time, I have a person in an office in back of me that talks really loud, swears, and I feel like I have to have noise in the background to drown him out. I had to get a noise cancelling microphone so customers would not hear him. Additionally, I got a charge on my account for something that I never asked for and had to fight to get it removed.”
“My Regus office has been so great during this pandemic and keeping us safe and up to date. Deanna, Owen and Amy are wonderful to work with. Thanks for all you do!”
