“Barking Regus is not a safe place to run a Business.
Due to COVID19 our team members are working from home during 2021 and have not frequently visited my office unit. The following were noticed and experienced during my visit to the Barking Regus building.
My office space was occupied by someone but no early notification has been given.
Terminated my telephone extensions without early notification. No telephone equipments are in place for me to activate and use.
Suite key has been changed by the Regus team. I am not notified earlier.
I was not been given access keys during my visit (I hand my keys in reception earlier)
I was escorted to my suite which was unusual during my visit.
I was not given permission to stay in my office suite. I have not given a proper answer to my question and given misinformation.
The accounting team did not forward my query to the regional manager for up to 3 months and I was contacted by the regional manager by end of last year (2021) only. He accepted that it was his team's fault once I did forward the email and evidence but he has not taken any action against his team till now.
I did not receive any further calls or emails for more than one month from the regional manager too. Now he tries to protect his team member by saying that my office unit has been used by his team in an accident and they removed the items immediately.
The Regus team have put me through a lot of stress, trauma which is pressuring me and not able to focus on my daily routine.
I have been forced to pay the rent for a space I feel is not safe and comfortable to use.
I would not recommend the Barking Regus to anyone as it's not a safe and secure environment to run your business.”
“Location and quality of services provided are excellent. Truly a turnkey process. LDR focuses on serving our clients and Regus takes care of all of our facility and furniture needs.”
“The staff managing the office onsite are incredibly nice and professional. The upper management does not care about relationships or the loyalty of the tenants. It's all about money. I pay my rent ahead of time every single month but after one year, my rent went up 36% with two weeks notice. RIDICULOUS.”
“I'm a member of Regus Hicksville and always have a great experience with Shanida at the front desk. She's very personable, friendly, professional and knowledgable about the facility and the services offered by Regus.”
“I enjoy the flexibility that leasing from Regus gives me. I know that if I am away from the office for a period that I do not have to worry about anything. Having the backup support of the staff upfront is a bonus. The ladies are great! My only complaint is that you took away the fax system. I depended on this system in my workday and now it's gone. Please consider bringing it back.”
