Restoro Limited Reviews

4.7 Rating 10,545 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.7

Based on 10,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Restoro Limited:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Restoro Limited 5 star review on 3rd February 2022

Restoro Limited 5 star review on 17th May 2020

G Deeck

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Airha was very helpful in resolving my issue. Thank you”

Helpful Report

Hello! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority. Airha is going to be thrilled to hear your praises. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com

“I just paid PADDLE.NET*Reimage £31:14p (06\03\2023 19:25hrs, and the programme won't clean my computer. WHAT'S GOING ON???”

Helpful Report

Hello Craig, Thank you for bringing this matter to our attention. We're sorry to hear that you are having troubles running Reimage Repair. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051 We appreciate your patience in this matter. Have a nice day ahead and stay safe!

“Once again. Subscribing to Reimage, one of the BEST decisions I have ever made. Today I was assisted by Jazzie Z, what a gentleman, a super pro. I am never disappointed with any of the Reimage associates. they are the Best”

Helpful Report

Hi Luis, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority. Its customers like you that make our job wonderful. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com

“jovel e . showed our sales team how to install pictures on , facebook , instagram , and inside the files called this p.c. ...now the staff is able to advertise and make sales ....this is huge to our company in order to keep all grassman employees working ...jovel e. was fast , profetional , polite, and very good at costomer service and thats why we all know know how to move pictures around ...reimage once again you had a true exspert avalible when we were jammed up her at grassman ....jovel e, represnts reimage and thats why i tell all my friends ....reimage your great due to your only as good as your help and jovel e. is supurb !!!! signed from delaware county pa usa greg grassman deeck”

Helpful Report

Hello Greg, It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Jovel will be surprise once she hears this commendation. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Super service, very polite and friendly. Technical knowledge very good. Jay V was able to help straight away with the fault on my computer. Thank you once again for a good service.”

Helpful Report

Hello, It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“The virus check and monthly clen up was done within 10 minutes in lighning speed. Very impressed with you Jay. You're professional and great attention to specific detail.”

Helpful Report

Hi Pierre, We are grateful for your message of encouragement. We will continue providing you with quality service. Jay will be glad once he hears this commendation. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!

“p[p[p[p[p[p[p[p[”

Helpful Report

Hi, We take all reviews seriously and will use them in our continuous improvement efforts. If there’s anything else we can do for you, please let us know. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“jay v solved my issue ..i was jammed up with out a printer and couldnt print ,i than called reimage and got a polite gentleman named jay v.. jay v. knew just what to do ..jay v resolved my issue in minutes ...hes a grear representation of reimage ..its employee like jay v that brings me back to reimage year after year ...i tell all my friends how good the staff is ..im greatful to jay v help ..once again thank you reimage ...your only as good as your help , and jay v ,makes reimage great ..signed greg grassman deeck from delaware county pa usa”

Helpful Report

Hi Greg! We are happy to hear that Jay V. provided you with excellent service! We'll make sure that they receive your feedback. It will surely make his day! If there's anything we can do to serve you further, let us know. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051 Have a good day and stay safe!

“Always very helpful, fast and accurate. thank you”

Helpful Report

Hi Colleen, Thank you for this wonderful feedback and for expressing your satisfaction with Reimage. Please let us know if you need us. We are available 24/7. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051 Have a good day and stay safe!

“Ich bin nicht bedient worden, weil ich im Internet keine Kontonummer von Ihnen habe und nur dann bezahlen kann. Mit meiner E-mail bei Telekom, die ich benutzt habe, kann bisher mit allen Bekannten Nachrichten austauschen. Warum ist die bei Ihnen ungültig?”

Helpful Report

Hallo Heinz, Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben, und es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Wir würden Ihr Feedback gerne weiter untersuchen und gegebenenfalls korrigieren. Die Online-Plattform erlaubt uns jedoch nicht, Ihre persönlichen Daten/Kontaktdaten einzusehen, was es uns erschwert, mit unserer Kontountersuchung fortzufahren. Können Sie uns bitte eine E-Mail an support@reimageplus.com senden? Wir danken Ihnen für Ihre Geduld und hoffen, bald von Ihnen zu hören. Chat: https://tinyurl.com/y7udnog2 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com Danke schön.

“My computer was locked so i called Reinage and Sydney P. answered. I explianed the issues I had with my computer. It only took her to cleen and fix the computer. This is normal with all the people I have worked with when they were fixing my computer.”

Helpful Report

Hello David! We are blown away with your kind words! Our team enjoys doing what they do because of customers like you. Thank you so much! Please do not hesitate to contact us. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051 Enjoy your day ahead and stay safe!

“Completely satisfied.Technician was superb.”

Helpful Report

Hi Joseph! Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!

“i worked a week on trying to get three apps up and running and got no where ,, so i called reimage and cindy p. was the profetional who helpped me ...cindy p. is so quick, polite, knowledgeable, and had my issues solved in ten minutes ..cindy p. also was able tosave picyures i thought was lost for good ...cindy new just howto recreatethenm and make me a folder .....REIMAGE this is why itell my friends about you and your great company ,,, its employees like cindy p that represent your company and really make reimage look good ,,, cindy p/ is a keeper and a huge asset to you growing in the future ...thank yopu cindy p ...you great ptofetional computer operator and you made my exsperience a pleasure ,, coorperate of reimage neeeds to know the great work you do andhow great you reprsent ,,,,there lucky to have you on there team and i welcome any coorperate to reach out to me to disuss cindy p greatess ,signed greg grassman deeck from delaware county pa. usa”

Helpful Report

Hello Greg! We can't thank you enough for taking the time to share your experience with us. The team works hard to provide the best possible service to every customer. Cindy and the team will be definitely thrilled to hear your kind words. We look forward to serving you always. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051 Enjoy your day ahead and stay safe!

“I hasd hacking issues and Jay was fabulous in checking this out for me. He was brilliant and put my mind at ease having checked the computer thoroughly for me.”

Helpful Report

Hi Pierre, Thank you for this feedback and for expressing your satisfaction with Reimage. We are very glad that your computer is now back in great shape. Please let us know if you need us, we are available 24/7. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!

“keine regestrirung möklich”

Helpful Report

Hallo Karl-heiz, Es tut uns leid zu hören, dass Sie Ihren Reimage-Lizenzschlüssel nach Ihrer Zahlung nicht erhalten konnten. Um Ihnen bei diesem Problem zu helfen, senden Sie uns bitte eine E-Mail an support@reimageplus.com zusammen mit Ihrer Transaktions- oder Referenznummer, damit wir den Lizenzschlüssel für Sie finden können. Sie können sich auch unter Verwendung der folgenden Informationen an uns wenden: Chat: https://tinyurl.com/y7udnog2 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com

“As always excellent job by Cindy P. Great and fast service!”

Helpful Report

Hi Stacey, First of all, thank you so much for your positive feedback and for taking the time to post this review. It is of out utmost pleasure to be of service. Should the need arise please do not hesitate to contact us anytime. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051 Please stay safe and enjoy your day ahead!

“My computer was very slow and needed good hands to fix it. Reimage did it in less than 45 minutes, Absolutely perfect now. They are the BEST.”

Helpful Report

Hi Duncan, Thank you for the 5-star rating! We are glad that you had a positive experience with Restoro. Our team will be happy to hear that their hard work has paid off. Should the need arise please do not hesitate to contact us anytime. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051

“Reine ABZOCKE. VCUNTIME140_1.dll wurde nicht repariert”

Helpful Report

Hallo Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Wir würden Ihnen gerne helfen, dies zu klären, aber die Plattform erlaubt uns nicht, Ihre Kontodaten einzusehen. Bitte kontaktieren Sie uns per Live-Chat, damit wir Ihnen umgehend helfen können. Chat: Gehen Sie zu www.help.reimageplus.com > klicken Sie auf „Live Support“ Reichen Sie ein Ticket ein: https://www.reimageplus.com/submit-ticket/ E-Mail: support@reimageplus.com Wir wissen Ihre Geduld wirklich zu schätzen. Wir hoffen, von Ihnen zu hören.

“marlon, is a computer wizzard..he is so knowledgable and fixxed all my problems on my hard drive ...its nice to work with such pleasent , nice , kind , persons...reimage once again you had great represetation from a great employee/// this is why i tellall my fiends about reimage ...its employee like marlon that make reimage look so profetional ...im great merlon and thank you sir... your a great dude my sir ,,,,,signed greg grassman deeck delaware county pa, usa”

Helpful Report

Hi Greg, Thank you for this wonderful feedback. The team is going to be thrilled to hear your praises! We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!

“Your rep is very professional, quite knowledgeable, friendly and most important resolved my problem. Why would anyone not use your service?”

Helpful Report

Hello Alan, We are blown away with your kind words! Our team enjoys doing what they do because of customers like you. Thank you so much! Please do not hesitate to contact us. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051 Have a good day and stay safe!

Restoro Limited is rated 4.7 based on 10,545 reviews