Login
Start Free Trial Are you a business?? Click Here

Reliant Direct Reviews

2.6 Rating 41 Reviews
41 %
of reviewers recommend Reliant Direct

Phone:

0845 077 44 67

Location:

Unit 2 Kincraig Court, Kincraig Road, Blackpool United Kingdom
FY2 0FY

Write Your review

I was just about to purchase a 65inch LG TV when they put the price up on Amazon and their website..i have it in my basket at 2379..but on their website and Amazon its gone to 2599!! After reading some reviews here im worried to press the button as they are not answering my emails as to why?..this is not and doesnt feel right...back to currys I reckon for me..i have all the screenshots for evidence
Helpful Report
Posted 7 years ago
Can not believe this company can still be going. Firstly no tv turned up, (purchased via Amazon). Then they got a wrong address, (which Amazon did not give them and neither did I) ... then when they refunded a month later they took out £50 for delivery when they never delivered the tv to any address !! Awful company the customer service people are rude, (Yes Matt you !!), and then promise managers to call and nothing, slow to response if they even do via email. DO NOT USE THIS COMPANY !!
Helpful Report
Posted 9 years ago
I had several issues trying to buy a £2k Samsung TV - the TV suddenly became unavailable, despite showing in stock; ended up paying more for a different model - had no end of difficulty trying to sort out delivery, and I've still not got it (2 weeks after ordering and paying for it). Put an honest and fair review on Trustpilot - from a link Reliant Direct emailed to me. They have reported the review for breaching guidelines - which it didn't. I now realise how they keep such a good rating - they just delete all the poor reviews!
Helpful Report
Posted 9 years ago
Here is a copy of an email that I have just sent to Reliantdirect which should explain some of the problems with this company. Dear Dave, I understand from the message you left on my phone on Friday that you still have not refunded my money. At the time of ordering I was promised an email confirming the order. This was never sent. Before ordering I was assured that the goods could be supplied on 14th July. They were not. I was promised a delivery update on 14th July. This never happened. I was promised a refund on 17th July. This never happened. You can not expect my custom when nothing that has been promised has been delivered. This is the third request for a refund. Refund my money ASAP. Yours Sincerely. Mark Breese
Helpful Report
Posted 10 years ago
Reliant Direct is rated 2.6 based on 41 reviews