Name: RememberTheFilter.com
Rating: 4.82

“The filters I ordered are custom made for the furnace that we have. I can't find them in the stores. Special size. I am thankful that we can order the size we need. Will reorder when the time comes. We order by the case which consists of 12.🙂”

Helpful Report

Posted 3 months ago

Dear Shelia,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your kind words and support. We are delighted to hear that the custom-made filters you ordered fit perfectly with your furnace, especially since they are not readily available in stores due to their special size. We are proud to offer a wide range of sizes to meet our customers' unique needs. Rest assured, when the time comes, we will be ready to assist you with another order. Our cases, containing 12 filters, are readily available for your convenience. Thank you once again for choosing RememberTheFilter.com. We value your satisfaction and look forward to serving you again in the future!

Posted 3 months ago

“Filters arrived quickly. A couple were slightly crushed due to the loose box.”

Helpful Report

Posted 3 months ago

Dear Margaret,Thank you so much for your kind 4-star rating of RememberTheFilter.com! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We apologize for any inconvenience caused by the condition of the filters upon arrival. We will reach out with a private message to get this resolved. Thank you once again for choosing RememberTheFilter.com. We look forward to serving you again in the future!

Posted 3 months ago

“Your website for order processing did not indicate that you didn't stock the filters that appeared to be available. After a week of ordering and not receiving my order, I couldn't find any tracking information. You apparently have too few customer service agents because I could never reach anyone on the phone and had to leave multiple messages. Several days after my last voicemail to customer service which indicated that I was going to cancel the order, I finally got a message that you didn't have the filters and were pending shipment from your source - I received the filters about a week later. The boxing is probably too fragile for delivery by UPS; the package was left at my residence and the box was lightly crushed with a puncture in the box. About 3 of the 12 filters in the box were slightly crushed but I suspect that I will be able to use them. Overall, an unsatifactory experience and I most probably would not order from you again”

Helpful Report

Posted 3 months ago

Hi Michael, Thank you for taking the time to share your feedback. We appreciate the opportunity to address your concerns. Firstly, we want to assure you that we strive to respond to all customer inquiries on the same business day, and we’re sorry if we didn’t meet your expectations in this instance. Our customer service team did reach out to you, and we understand how frustrating it can be when there are delays or difficulties in communication. Regarding the processing of your order, we make every effort to display the expected processing times during checkout and in your order confirmation emails. While we aim to keep all filters in stock, there are occasions when items may need to be sourced from our suppliers. We apologize if this was not made clear and for the delay that occurred as a result. We also want to acknowledge the issue with the packaging and the condition of the filters upon arrival. We have issued a refund for the damaged filters, as we want to ensure you have received the quality you deserve. We’re are always working with our shipping partners to improve and to prevent similar issues, damage can happen by the carriers due to the fragile nature of the filters. In these situations we will always make it right. We regret that your experience was not up to the standard we strive for, and we hope you’ll consider giving us another chance in the future. Thank you again for your feedback, as it helps us improve our services. Sincerely, The RememberTheFilter.com Team

Posted 3 months ago

“Great filters. I have a difficult time finding my size filters. They not only have my size they also remind me it’s time to reorder new filters”

Helpful Report

Posted 3 months ago

Dear Patricia,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We are thrilled to hear that you had such a positive experience with us. We are delighted that our filters were able to meet your needs, especially when it comes to finding your size filters. We understand how frustrating it can be to locate specific sizes, and we are proud to offer a wide range of options to accommodate all our customers. Moreover, we are glad that our reminder service has been helpful in ensuring you never run out of filters. We believe it's essential to make maintenance as convenient as possible for our customers, and we're pleased to hear that our reminders have been useful for you. Thank you again for your glowing review. We truly appreciate your support and look forward to serving you again in the future!

Posted 3 months ago

“I’m happy with the way my purchase was send through the mail and I received it in a timely matter .”

Helpful Report

Posted 3 months ago

Dear Mary,Thank you so much for your 5-star rating of RememberTheFilter.com! We truly appreciate your support and are delighted to hear that you had a great experience with us. We are thrilled to know that you are happy with your purchase and that it was delivered to you promptly. Ensuring a timely and secure delivery is one of our top priorities, and we are glad to see that we met your expectations. Thank you once again for choosing RememberTheFilter.com. We look forward to serving you again in the future!

Posted 3 months ago

“My order came short one filter, had 7 damaged due to UPS. RTF immediately returned my complaint and sent replacement filters within a few days.”

Helpful Report

Posted 3 months ago

Thank you so much, Dennis, for awarding RememberTheFilter.com with a brilliant 5-star rating! We truly appreciate your support and taking the time to share your positive experience with us. We are sorry to hear about the inconvenience you faced with your recent order. Rest assured, customer satisfaction is our top priority at RememberTheFilter.com. We are glad that you reached out to us regarding the issue, as we pride ourselves on promptly addressing any concerns our valued customers may have. We apologize for the missing filter and the damage caused during transit by UPS. However, we are thrilled to hear that our customer service team immediately responded to your complaint and swiftly sent out replacement filters within just a few days. We sincerely apologize for any inconvenience caused and appreciate your understanding. At RememberTheFilter.com, we are continuously working towards improving our services and ensuring a seamless shopping experience for our esteemed customers like yourself. Once again, thank you for your amazing rating and for choosing RememberTheFilter.com. We look forward to serving you again in the future! Best regards, The RememberTheFilter.com Team

Posted 3 months ago

“I was very satisfied with the ease involved in ordering from Remember The Filter. It was quick and easy. The updates that I received were very timely and helpful. I knew exactly when I would receive the filters. I am extremely satisfied with the quality of this product. I will continue to purchase from them in the future.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We sincerely appreciate your support and are delighted to hear about your satisfaction with our service. It's great to know that ordering from us was quick and easy, and that the timely updates helped you track your filters' delivery. We take pride in providing products of the highest quality and we're thrilled that you are extremely satisfied. We look forward to serving you again in the future. Thank you for choosing Remember The Filter!

Posted 3 months ago

“Fast service”

Helpful Report

Posted 3 months ago

Dear John,Thank you so much for your outstanding 5-star rating of RememberTheFilter.com! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our service. Fast service is one of our top priorities, and we are delighted that we were able to meet your expectations. Our team works tirelessly to ensure that each customer receives their filters promptly, without any compromise on the quality. Once again, thank you for choosing RememberTheFilter.com, and we look forward to serving you in the future. If you have any further feedback or require any assistance, please do not hesitate to reach out to us.

Posted 3 months ago

“I used to go searching for the brand of filter I wanted in local stores . When I got to those stores my brand was usually sold out. This website makes it so easy for me to order what I need . They have a large range of brands. Sometime is takes a little longer to get my order but I receive an notification when my order has shipped”

Helpful Report

Posted 3 months ago

Hi Lora! Thank you so much for giving RememberTheFilter.com a 5-star rating! We really appreciate your support and loyalty as our customer. We're thrilled to hear that our website has made it much easier for you to order the specific brand of filter you want. We understand the frustration of going to local stores and finding your preferred brand to be sold out. But with RememberTheFilter.com, you have access to a wide range of brands, ensuring you always get what you need. We apologize for any inconvenience caused by the slightly longer delivery times. However, we're glad to hear that our notification system keeps you informed about the status of your order. Your satisfaction is our top priority, and we're continuously working on improving our services. Thank you once again for your kind words, and we're grateful to have you as a loyal customer. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. We're here to help! Best regards, The RememberTheFilter.com Team

Posted 3 months ago

“These filters work well in our shelter environment.”

Helpful Report

Posted 3 months ago

Dear Cheryl,Thank you so much for taking the time to give RememberTheFilter.com a fantastic 5-star rating! We truly appreciate your support and feedback.

Posted 3 months ago

“Custom size, shipped quickly, excellent product.”

Helpful Report

Posted 3 months ago

Dear Alfonso,Thank you so much for your amazing 5-star rating of RememberTheFilter.com! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with us. At RememberTheFilter.com, we take pride in providing our customers with custom-sized filters that are shipped quickly and are of excellent quality. We strive to deliver products that meet and exceed your expectations, and we are thrilled to hear that our efforts have resulted in your satisfaction. Thank you once again for your kind words and for choosing RememberTheFilter.com. We look forward to serving you again in the future!

Posted 3 months ago

“I have odd sized filters in my home. Remember the Filter always carries the sizes I need. It’s the only place I can get what I need.”

Helpful Report

Posted 3 months ago

Thank you, for taking the time to give RememberTheFilter.com a stellar 5-star rating! We truly appreciate your feedback and continued support as a loyal customer. We're delighted to hear that we have been able to meet your unique needs by offering the exact sizes of filters you require for your home. At RememberTheFilter.com, we take pride in providing our customers with a wide range of options, including odd-sized filters, ensuring that you can always find what you need. Thank you once again for your kind words and for choosing us as your go-to destination for filters. We sincerely value your continued patronage!

Posted 3 months ago

“Glad they have the product I need but I think they are rather expensive for being their own label / brand. Don't order when you need product, delivery takes several weeks.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to rate RememberTheFilter.com with four stars. We truly appreciate your feedback and are glad to hear that you found the product you needed on our website. We understand your concern regarding the pricing of our own label/brand. We continuously strive to offer competitive and fair prices for our customers while maintaining the highest quality standards. We appreciate your feedback, and it will certainly be taken into consideration during our pricing review process. Regarding the delivery time, we apologize for any inconvenience caused. Due to unforeseen circumstances, there might be occasional delays in delivery. We are constantly working towards improving our shipping processes to ensure faster and more efficient delivery to our valued customers like you. Once again, thank you for your valuable feedback and for choosing RememberTheFilter.com. If you have any further suggestions or questions, please feel free to reach out to us. We appreciate your support. Best regards, The RememberTheFilter.com Team

Posted 3 months ago

“Ordering was easy and delivery was prompt. Good value for the cost.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star review of RememberTheFilter.com! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're delighted to know that you found ordering to be a breeze and that our delivery was prompt. Our team takes pride in providing a seamless and efficient service for our valued customers like you.

Posted 3 months ago

“Called me back to confimr.. Very nice and shipped quickly.”

Helpful Report

Posted 3 months ago

Dear Peter,Thank you so much for your 5-star rating of RememberTheFilter.com! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.

Posted 3 months ago

“I have been using them for years and am very happy”

Helpful Report

Posted 3 months ago

Dear Brad,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We really appreciate your kind words and your loyalty as a long-time customer. It's great to hear that you have been using our services for years and are very happy with the results. Your support means the world to us.

Posted 3 months ago

“CAME QUICKLY”

Helpful Report

Posted 3 months ago

“After several messages back and forth, I determined the filter I was looking at was as close as possible to the ones I used to use. Placing the order went smoothly and the filters arrived promptly. IF my HVAC technician agrees that this is the filter for my furnace, I will definately order more as they've been discontinued. Very grateful to find you had this filter.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave us a fantastic 4-star rating for RememberTheFilter.com! We greatly appreciate your feedback and are thrilled to hear about your positive experience. We are delighted to hear that our website and customer service have been able to assist you in finding the filter you were looking for. We understand how important it is to have the right filter for your furnace, and we are glad that we could provide a close match to the ones you used to use. It's great to know that placing your order went smoothly and that your filters arrived promptly. We strive to provide a seamless shopping experience combined with efficient delivery, and it's wonderful to hear that we were able to meet your expectations. We understand that finding discontinued filters can be a challenge, and we're honored to be able to assist you in securing the filters you need. We hope that your HVAC technician approves of the filter, and if so, we would be more than happy to fulfill your future orders. Once again, thank you for choosing RememberTheFilter.com. We are incredibly grateful for your support and look forward to serving you again in the future.

Posted 3 months ago

“Consistent in quality and shipping. Appreciate the bulk options and direct shipping.”

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

RememberTheFilter.com Reviews