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RememberTheFilter.com Reviews

4.8 Rating 848 Reviews
97 %
of reviewers recommend RememberTheFilter.com
4.8
Based on 848 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Always promt service. Thanks! :)
Helpful Report
Posted 4 months ago
Dear Doris,Thank you so much for your wonderful 5-star rating of RememberTheFilter.com! We are thrilled to hear that you found our service to be prompt and reliable. Your kind words mean a lot to us, and we truly appreciate your support. Always prompt service is our top priority, and we are delighted that we were able to meet your expectations. We will continue to strive for excellence to ensure that you have the best possible experience with RememberTheFilter.com. Thank you once again for your amazing review and for choosing our service. We are grateful for your trust and look forward to serving you again soon. Always at your service, RememberTheFilter.com Team
Posted 4 months ago
I use Temembrthe filter for my HVAC filters. Quick shipping, good pricing, and good service.
Helpful Report
Posted 4 months ago
Dear Walter,Thank you so much for your amazing 5-star rating of RememberTheFilter.com! We are absolutely thrilled that you had such a positive experience with our service. It's fantastic to hear that you use RememberTheFilter for your HVAC filters and found our quick shipping, good pricing, and excellent service to be top-notch. We pride ourselves on delivering high-quality products promptly, ensuring you have a smooth and seamless experience. We genuinely appreciate your support and hope to continue providing you with exceptional service for all your HVAC filter needs. If you ever require any assistance or have any further feedback, please do not hesitate to reach out to us. Thanks again for choosing RememberTheFilter.com, and we look forward to serving you in the future!
Posted 4 months ago
The filters are great but FedEx crushed the shipping box and a couple filters were damaged. They're still usable but just a bit wonky. The cardboard box the filters were shipped in was flimsy compared to my last order a few years back. Love the filters. Thanks.
Helpful Report
Posted 4 months ago
Dear valued customer,Thank you so much for taking the time to rate RememberTheFilter.com with four stars. We truly appreciate your feedback and are thrilled to hear that you love our filters. We sincerely apologize for the inconvenience caused by the damaged filters. We have taken note of your concerns regarding the shipping box and will address this issue with our shipping department immediately. We strive to provide top-notch packaging to ensure that our products arrive in perfect condition. We're glad that despite the damages, the filters are still usable for you. If you ever face any further issues, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your complete satisfaction. Once again, we sincerely appreciate your feedback and for being a loyal customer. Your support means the world to us. Thank you, The RememberTheFilter.com Team
Posted 4 months ago
Always what I need. Pretty fast delivery
Helpful Report
Posted 4 months ago
Dear Barbara,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your kind feedback and are thrilled to hear that you always find what you need on our website. We are also glad to know that our delivery service has met your expectations in terms of speed. Your satisfaction means a lot to us, and we are committed to providing a seamless shopping experience. We are grateful for your loyalty as a customer and look forward to serving you for years to come. If you ever have any more suggestions or requests, please feel free to reach out. Thank you once again for your wonderful review and for being a loyal customer. We truly value your support. Warm regards, The RememberTheFilter.com Team
Posted 4 months ago
Website very user friendly, just went to order history and reordered. History was still there even though it had been a year since I last ordered. I was done in less than five minutes.
Helpful Report
Posted 4 months ago
Dear Leslie,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We sincerely appreciate your kind words and feedback. We're thrilled to hear that you found our website very user-friendly. It's great to know that you were able to easily access your order history and reorder your desired items. We take pride in ensuring that our platform is intuitive and convenient for our valued customers like you. We're delighted to hear that your order history was still available even after a year since your last purchase. It's fantastic to see that our system retains your information for your convenience. We're also pleased to hear that you were able to complete your ordering process in less than five minutes. We strive to provide a smooth and efficient experience for our customers, and it's wonderful to know that we met your expectations. Thank you again for your amazing review! We greatly appreciate your support and are always here to provide you with the best service possible. Warm regards, The RememberTheFilter.com Team
Posted 4 months ago
A dependable company, including delivered with care, and respectful of property.
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful 5-star rating of RememberTheFilter.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. A dependable company, including delivered with care, and respectful of property, is something we strive for, and it's truly rewarding to know that we met your expectations. Thank you again for your support, and we look forward to serving you again in the future.
Posted 4 months ago
I ordered the wrong filter size, contacted the company, they sent me a return label for my mistake and the correct size was sent to me before they received mine and all was at no charge. You can’t ask for more than that.
Helpful Report
Posted 4 months ago
Dear Stephen,Thank you so much for your incredible 5-star rating of RememberTheFilter.com! We truly appreciate your support and are thrilled to hear about your positive experience. We are glad to have been able to assist you when you accidentally ordered the wrong filter size. Our company always strives to provide top-notch customer service, and we're happy that we could quickly resolve the issue for you. We understand mistakes happen, and it was our pleasure to send you a return label and promptly replace your filter with the correct size, all at no additional charge to you. Your satisfaction is our utmost priority, and your kind words reaffirm our dedication to providing exceptional service. Should you ever need assistance again in the future, please don't hesitate to reach out to us. We're here to help! Once again, thank you for your fantastic review and for choosing RememberTheFilter.com.
Posted 4 months ago
Fits our unusual size
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your support and are thrilled to hear that our service has met your expectations. We also wanted to acknowledge your short text "Fits our unusual size." At RememberTheFilter.com, we pride ourselves on catering to the unique needs of our customers, and we're delighted that our filters were able to meet the requirements of your specific size. It's our priority to ensure that our customers find the perfect fit for their filtration needs. Thank you once again for your kind words and for choosing RememberTheFilter.com. We sincerely appreciate your feedback and are always here to provide you with exceptional service. Warm regards, The RememberTheFilter.com Team
Posted 4 months ago
They offer a HUGE inventory at good prices and were great about updating my order's progress.
Helpful Report
Posted 4 months ago
Dear Debra,Thank you so much for taking the time to leave a 5-star rating for RememberTheFilter.com. We truly appreciate your support and feedback. We are thrilled to hear that you had a positive experience with us and that our extensive inventory and competitive prices met your expectations. Our team always strives to provide excellent customer service, and we are glad to hear that we were able to keep you informed about the progress of your order. Once again, thank you for choosing RememberTheFilter.com. We look forward to serving you again in the future!
Posted 4 months ago
Quick and easy to order. I was new in my postion and I was able to handle it. Thanks for making one thing on this new job easy!
Helpful Report
Posted 4 months ago
Dear Beverly,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your kind words and are thrilled to hear that you found our website quick and easy to order from. We are delighted to know that our platform was able to assist you in handling your new position effortlessly. We sincerely appreciate your support and business. If there is anything else we can do to assist you, please don't hesitate to reach out. Thanks again for choosing RememberTheFilter.com!
Posted 4 months ago
I was very impressed by how quickly my order was processed and shipped. I was able to accurately track my shipment and I was notified when it was to be delivered. I will definitely continue to use this company for my filter needs.
Helpful Report
Posted 4 months ago
Dear Susan,Thank you so much for giving RememberTheFilter.com a five-star rating! We really appreciate your support and are thrilled to hear that you had such a positive experience with our service. We are delighted to know that your order was processed and shipped promptly. Providing a seamless and efficient shopping experience is a top priority for us. Our tracking system aims to provide accurate updates on your shipment, and we are glad to hear that it worked well for you. Additionally, we understand the importance of timely delivery, and we are pleased that you received notifications regarding the arrival of your order. It is fantastic to hear that we have gained your trust and that you plan to continue using RememberTheFilter.com for your filter needs. We are committed to maintaining the quality of our products and services to ensure your continued satisfaction. Once again, thank you for your glowing review and for being such a valued customer. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We are always here to help! Warm regards, The RememberTheFilter.com Team
Posted 4 months ago
Wish you would make a 30 x 30 filter
Helpful Report
Posted 4 months ago
Dear Starley,Thank you so much for taking the time to give us a glowing 5-star rating on RememberTheFilter.com! We truly appreciate your support and loyalty as our customer. It means a lot to us! Regarding your suggestion for a 30 x 30 filter, we carry some 30x30x1 filters and can also make any size as well. We will reach out in a private message to help you locate them. Thank you once again for your continued support. We are honored to have you as a loyal customer. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction. Best regards, RememberTheFilter.com Team
Posted 4 months ago
I was having a hard time finding the right size filter for an HVAC system in our home. I ordered elsewhere and had two incorrect sizes delivered. I was very happy to find Remember the Filter, whose service was great... and correct!
Helpful Report
Posted 4 months ago
Thank you so much for taking the time to leave us a 5-star rating for RememberTheFilter.com. We greatly appreciate your feedback and we're thrilled to hear about your positive experience with our service. We understand how frustrating it can be to find the right size filter for your HVAC system, and we're sorry to hear about the difficulties you faced with incorrect deliveries from elsewhere. We're glad that you found Remember The Filter and that our service not only met but exceeded your expectations. Providing our customers with excellent service and delivering the correct products is our top priority.
Posted 4 months ago
The filters are what we ordered and they came quickly. This was the second purchase I made from RemeberTheFilter.com
Helpful Report
Posted 4 months ago
Dear Charles,Thank you so much for your incredible 5-star rating of RememberTheFilter.com! We truly appreciate your support and are thrilled to hear that you are satisfied with our products. We are delighted that the filters you ordered were exactly what you were looking for, and we are pleased to have met your expectations. Our team works diligently to ensure that our customers receive their orders promptly, so we are glad to hear that your purchase arrived quickly. We value your continued loyalty as a repeat customer, and we are grateful for your trust in RememberTheFilter.com. Don't hesitate to reach out if you have any further questions or need assistance with anything. Thank you again for your glowing review, and we look forward to serving you in the future!
Posted 4 months ago
These filters are the exact size I need for my furnace. The purchase process was easy and I received my order in short time. I couldn’t be happier with these filters or the purchase experience.
Helpful Report
Posted 4 months ago
Dear James,Thank you so much for your wonderful 5-star rating of RememberTheFilter.com! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. We are delighted to know that the filters you purchased are the perfect size for your furnace. We understand the importance of having the right fit, and we are glad to have met your expectations. Our team works hard to ensure a seamless purchase process, and we are thrilled to hear that it was easy for you. Moreover, we take pride in our prompt delivery service, and we are glad you received your order in a short time. Your satisfaction is our utmost priority, and we couldn't be happier to have provided you with filters that meet your needs and a purchase experience that exceeded your expectations. Thank you once again for your kind words and for choosing RememberTheFilter.com. We truly value your support and look forward to serving you again in the future. Best regards, The RememberTheFilter.com Team
Posted 4 months ago
Quick turnaround.
Helpful Report
Posted 4 months ago
Dear John,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We greatly appreciate your kind words and support. Quick turnaround is our top priority at RememberTheFilter.com, and we're thrilled to hear that our service met your expectations. Your satisfaction is what keeps us motivated to deliver the best experience possible. Once again, thank you for your review! We look forward to serving you again in the future. Warm regards, The RememberTheFilter.com Team
Posted 4 months ago
The filters are the right size...ie. 4 inches = 4 inches!
Helpful Report
Posted 4 months ago
Dear Dunavant,Thank you so much for taking the time to rate RememberTheFilter.com with 5 stars! We truly appreciate your feedback and are thrilled that you are satisfied with your experience. We completely understand the importance of accurate filter sizing, and we are delighted to hear that our filters perfectly meet your needs! We strive to provide products that are of the highest quality and offer a precise fit, ensuring optimum performance. Thank you again for your kind words. We are grateful for your support and look forward to serving you with excellence in the future.
Posted 4 months ago
The filters fit perfectly 👌
Helpful Report
Posted 5 months ago
Dear Joe,Thank you so much for your 5-star rating of RememberTheFilter.com! It's great to know that the filters fit perfectly, ensuring your satisfaction. Thanks again for your kind review and for choosing RememberTheFilter.com.
Posted 4 months ago
Excellent customer service! What above and beyond to assist me. Thank you!
Helpful Report
Posted 5 months ago
Dear Tiffany,Thank you so much for your recent 5-star rating of RememberTheFilter.com! We truly appreciate your kind words and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that our customer service exceeded your expectations. Our team always strives to go above and beyond in assisting our valued customers, and it means a lot to us that you recognized our efforts. Once again, we would like to express our gratitude for your rating and wonderful feedback. Should you need any assistance, please do not hesitate to reach out to us. We are here to help!
Posted 4 months ago
Love the convenience, the price and reminders to change my filter. Always buy 6 months at a time
Helpful Report
Posted 5 months ago
Dear Vicki,Thank you so much for taking the time to give RememberTheFilter.com a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you love the convenience, price, and reminders to change your filter. Our team works hard to ensure that our customers have the best experience possible, and it's great to know that we've exceeded your expectations. Additionally, we understand the importance of being proactive when it comes to maintaining clean air and ensuring your filters are changed on time. That's why we offer the option to buy 6 months' worth of filters at once, making it even easier for you to stay on top of your filter replacement schedule. Once again, thank you for your glowing review. We truly value your business and look forward to serving you in the future.
Posted 5 months ago
RememberTheFilter.com is rated 4.8 based on 848 reviews