Repair Your Mobile Reviews

Name: Repair Your Mobile
Address: Unit 30 Mary Seacole Road, Plymouth
Rating: 4.84

4.8 Rating 147 Reviews

96 %

of reviewers recommend Repair Your Mobile

Company Reviews

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Metrics

4.8

Based on 147 reviews

Customer Service
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Phone:

01752 656181

Email:

support@repairyourmobile.co.uk

Location:

Unit 30 Mary Seacole Road
Plymouth
PL1 3JY

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Repair Your Mobile 5 star review on 21st February 2024

Wali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Screen broke after a few weeks due to inherent fault with materials used. Company refused to refund money or repair for free as warranty states. Would not use again. Avoid.”

Helpful Report

Posted 9 years ago

Hi Benjamin, Sorry to see your review. We only fit original Sony screens and offer a 90 day parts and labour warranty. Unfortunately when the device comes back to us with a cracked display, we cannot return it as a faulty item due to it being damaged. A reduced rate was offered to repair the device but you decided against going ahead. Many Thanks, Repair Your Mobile.

Posted 9 years ago

“As a company we use RepairYourMobile for all our iPhone and iPad repairs and the service is excellent. Great prices, quick and excellent quality repairs and a great team to work with. Would not recommend anyone else but these guys!”

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Posted 9 years ago

“Excellent service. Ordered part required on strength of email. Part ordered and contacted when it arrived. Took phone in to workshop for repair and was completed within a the hour. Emailed to say ready for collection. Brilliant company and chaps there. Well recomended and will let our friends know of the excellent service.”

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Posted 9 years ago

“Repair your mobile was recommended by my local phone store in launceston as the only place to send my iPhone after shattering the screen. A quick call established the price of a replacement screen. I sent my phone off on Thursday and they called on Saturday morning saying repair was done, also suggested glass screensaver for £5.00 to prevent further damage. Phone arrived on Tuesday morning, very well packaged and like new. Very impressed will recommend to all. Steve Dent, Truscott Cornwall”

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Posted 9 years ago

“Professional, helpful, prompt efficient service, at a reasonable price. Would recommend them to everyone with a mobile problem. Guarantee also fills you with confidence.”

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Posted 9 years ago

“I don't usually write review but the service you will receive from Repair our Mobile is the best they are very professional and helpful communication is very good and I will trust them with any of my devices. I used the walk in service and had a screen replaced on my IPad which was done the same day Thank you”

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Posted 9 years ago

“I used this company as a walk-in service to repair my daughter's iPod Touch home button. Very happy with the service, repaired at a fixed cost which I thought was reasonable. Would definitely use again.”

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Posted 9 years ago

“Phone was repaired quickly, but a sticky residue kept oozing from the cracks. Had to use contact cleaner to get rid, but it kept reappearing over a week or two. Gradually it has disappeared, but it was rather annoying, as it was very slimey all over the screen. Also quite expensive compared to a new phone.”

Helpful Report

Posted 9 years ago

Hi Nick, sorry to see your review. Unfortunately due to the nature of the repair on the Samsung screens occasionally you will get some weepage of the bonding glue. This does shortly go away as you mentioned. Had we known about it we could have sent you some wipes or had it returned to us free of charge to rectify. With regard to the price I can only say we are very transparent with our pricing and the £45 you paid for the screen repair(prior to us completing the repair - so no hidden costs) is very competitive within the market place. Thanks, Repair Your Mobile

Posted 9 years ago

“Great service . Great value . Would use again”

Helpful Report

Posted 9 years ago

“Superb quality screen replacement for my S3. Fast return and attentive phone helpdesk. I recommend! Andrew Weybridge, Surrey”

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Posted 9 years ago

“Very quick service at a reasonable price. Difficult to fault.”

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Posted 9 years ago

“Excellent service, no hidden extras and ready as stated. Repaired just like new and cant recommend repair your mobile enough. Got the number from a friend, so good news travels fast.”

Helpful Report

Posted 9 years ago

“Very impressed and will definitely recommend your services to other people. Great communication, advice and support. Competitive pricing and a real sense that you could trust the team to be fair and honest. Unfortunately, they couldn't fix my phone, and the fact that I still feel compelled to write a review illustrates what a positive impression they made. I guess I'm simply going to have to remember not to slip into a salty rockpool with my new phone in my back pocket!”

Helpful Report

Posted 9 years ago

“Fast, effective and great value”

Helpful Report

Posted 9 years ago

“I sent in a perfectly functioning Samsung S4 mobile but with a cracked outer screen which was replaced for a sum of £50 but on its return the handset was found to be faulty so I rang them to discuss this matter but no answer so I left a voicemail message for them to contact me and also an email was sent but I have never had an answer to either and that was around 9 months ago! The phone was sent back to Samsung for repair and it has worked faultlessly ever since so all in all a very expensive screen repair but the most alarming part of this sorry affair is the appalling customer service from this company..... no more to say really.”

Helpful Report

Posted 9 years ago

Hi Ann, I have looked through all old emails and cannot find anything from you other than the original order. Apologies if we have missed that somehow. Can you please provide a receipt from Samsung showing the repair needed and any costs and we arrange for your original repair to be refunded. Many Thanks, Repair Your Mobile

Posted 9 years ago

“I had previously used an alternative company (Phoneangels) to repair my cracked iPad2 screen but the repair took in excess of three weeks. When the product was returned it didnt work to the specification. They didnt asnwers my emails or phone calls and attempted to charge me extra amount during the repair period. Therefore trust for PhoneAngels to correct the repair diminished. I was advised by Pay Pal to be cautious so I used "Repair My Mobile" at my extra cost who were "BRILLIANT". Thier service was as stated on website and I could talk to someone. They returned the fully working Item within a week and would highly recommend this company.”

Helpful Report

Posted 9 years ago

“Excellent service from start to finish,very quick turn round time,kept informed by email of progress,could not fault anything,phone now perfect and even cleaned whilst there,many thanks.”

Helpful Report

Posted 9 years ago

“The service I received was excellent. The postage bag arrived on time and the repair was done quickly. My phone arrived back quicker than promised and was back up and running. I have recently broken my screen again and so will sending to yourselves again. I have recommended you to others as well.”

Helpful Report

Posted 9 years ago

“I have used repairyourmobile a number of times and every time I am really pleased with the service! Any correspondence is prompt and helpful and the return of my devices has been super quick! I have recommended them to a number of people as im confident they always do a great job! Well done, its not often I find a supplier who is generally so great!”

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Posted 9 years ago

“Even though they couldn't give me the answer that I was hoping for, the service and advice was spot on. I would use them again and also recommend them to friends and family.”

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Posted 9 years ago

Repair Your Mobile is rated 4.8 based on 147 reviews