“We ordered the VSM module for my 2002 Ford F250 7.3 and received it within a few days. Installed it and all the issues we were experiencing disappeared. Now, door locks work, dome lights turn on, auto headlights works great, and key left in ignition chimes. We are very pleased with this purchase and recommend the repaired parts from Repair Laboratory. Lastly, we timely received our core deposit credit.”
“Overall Great experience. No problems with part that was sent. Arrived quickly and i would recommend to other people. Customer Service was good. Responded quickly on both phone and email.”
“The part is a direct replacement and just needed to code my vin. My order was shipped out the same day when I placed it. The vendor replied to all my inquiries both email and phone. The core deposit was promptly credited back upon receipt of my old ABS module.”
“These people are liars. The part was allegedly in stock and they would ship in two days. It didn't come. Then they said it would ship in another two days and I would have it in two days. Then they admitted they didn't have it but could ship it in four days. They had the nerve to charge my credit card for an item that didn't ship. Total scam.”
“Refurbished VSM for my 2002 F250 arrived well packaged and completely fixed all of my issues. Core charge refunded as promised. Would buy from them again.”
“They sell bad parts. They were rude. When I posted a bad review they refused to give me a refund! They charged me for a core. Meaning I had to return my old part. Ebay said they are not suppose to do that!”
“If you’re looking to blow your money this is the perfect place to do so. Sold a non functioning part and there response was “take it to a different shop”. Very unpleasant place to deal with. Buyer beware.”
“I had a 2010 Ford Escape that has a bad ABS hydraulic unit, my pedal went to the floor and I couldn't bleed the brakes. I found this company though a google search and after I emailed them with my part number and problem they were able to get a rebuilt unit shipped to me quickly.
Being a rebuilt unit it was substantially less expensive than the Ford part, upon installation and bleeding the brakes I had a perfect pedal again. Everything was included to pack and ship my core back, after that I got a refund of my core deposit.
I suspect that I'll be doing more business with them in the future, it's great to find a company that that can repair these things and is easy to do business with.”
“Very pleased with the services provided. I had to return the first fuse box that was delivered, I called and it was determined that I received a fuse box for a diesel Ford Excursion, mine is gas (Be Sure to Include Your Vin with Any Order). The person I spoke with made sure to ship the correct part that day. My vehicle is back on the road and running well. I would diffidently recommend Repair Laboratory.”
“Buyer beware. I called this company outside normal business hours. There was no recorded business specific voicemail greeting message. Then, once the automated message prompt finished, the voicemail box was full. I called back during normal business hours and was greeted with a confused "hello". I informed the person I was calling the number on the business website with a question, as I wasn't sure I had dialed the right number, and asked if this was Repair Laboratory. "Yes" was the response I got. I asked my specific question, about actual inventory quantity on a part, and after I provided very unspecific vehicle information, I was told, "yes, we have it so place your order and we will ship it today". I will not be placing any order as the business sounds extremely unprofessional at the least. I would go so far as to speculate, based on my experience and on other reviews, that this is an outright scam if not misleading. Only posting this to save others the trouble and time wasted. If you legitimately have had a bad experience here, I encourage you to report this business to BBB.”
“Repair Laboratory had the hard to find part I needed for my Ford at a fair price and it worked flawlessly. I will not hesitate to do business again and have let my mechanic know where I got the part from,”
“This place is a SCAM, they repaired my ABS module and it only lasted two months. I sent it back for a warranty repair, they kept it two weeks. When I received it back It was doing the exact same thing it was doing before I sent it off. I'm not even sure it's the same module, I wrote my name on mines, it's not on this one. Now they tell me it can't be repaired the problem is on my end. When I have it scanned the problem shows to be the ABS Module that they repaired. They are refusing to refunding any money. You don't have to believe me, just do your homework.
A total SCAM !!
I WOULD DEFFAINTLY NOT RECOMMEND !”
“This is more for people who want to order a part from this company. BEWARE
I found the part on their store, put together all the information to purchase including credit card info, then I emailed them and asked them what they meant by REBUILT. I also if it was tested and worked and their reply was "install it and test it yourself" Then I asked again and they said it wasn't rebuilt but was fine. They never answered the questions and their ad lied about being REBUILT and then they said just place your order. I replied and stated I would find somewhere else to buy the part that was more reputable. Their response was, "good, I hope you go purchase from someone else." The guy I dealt with was just a smart ass and had no diplomacy at all and had no intention of trying to convince me his part was OK to purchase. I think he just pulls parts from wrecked vehicles and sells them, working or not.”
