Restaurant Furniture.net Reviews

Name: Restaurant Furniture.net
Address: 4024 N Lincoln Ave, Chicago, Illinois
Rating: 4.77

4.8 Rating 142 Reviews

100 %

of reviewers recommend Restaurant Furniture.net

Company Reviews

Metrics

Info

4.8

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Restaurant Furniture.net:

At Restaurant Furniture.Net, our goal is simple: we aim to provide top-notch restaurant furniture at unbeatable prices while supporting American jobs and manufacturing. We believe in the value of keeping production local, helping both our community and customers. We're here to offer you great furniture that's built to last, all while making sure we do our part for the American economy.

Our large 250,000 sq. ft. facility in Indiana is where all the magic happens. This space allows us to give restaurant owners like you a vast array of options. Whether you need something fast from our quick ship selection or want something unique with our customized furniture options, we've got you covered. Our facility is set up to produce a wide variety of chairs, bar stools, tables, and booths, all designed to meet the needs of your unique restaurant space.

We understand that sometimes you need things in a hurry, which is why many of our items are ready to go when you are. With a wide selection of products always made to stock, you can quickly pick out what you need to complete your restaurant's look. And because we know your restaurant is a reflection of you, we offer plenty of customization options. From different upholstery choices to a variety of finishes and styles, you can make sure your furniture fits your vision perfectly. At Restaurant Furniture.Net, we're not just selling furniture; we're helping you create the perfect restaurant for your guests.

Visit Website

Phone:

(888) 409-1115

Location:

4024 N Lincoln Ave,
Chicago
Illinois
60618

Write Your review

Tell us how Restaurant Furniture.net made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I'm to share is documented and verifiable. This company lied straight to my face and tried to blame it on the hurricanes that hit the East coast. NEVER DO BUSINESS WITH THIS COMPANY. I placed my order and gave a 5k on 9/13/24. I was emailed on 10/16/24 that my estimated shipped was 10/25/24 only to me emailed on 10/28/24 that my fabric had not even arrived at the factory. Mind you that I had paid them, in full, on 10/24/25. How can you offer an estimated ship date WITHOUT EVEN CONFIRMING THAT THE FABRIC WAS IN-HOUSE!!!!! Therefore, RestaurantFurniture.net, you either lied to my face or your company is completely incompetent in regards to internal communication. Or maybe it's both? My furniture finally arrived 2 weeks later with a fabric that I had no choice but to accept because my original fabric was actually not available and they had no idea when it would be. Meanwhile, the delay forced me to move my Grand Opening, which cost me an additional 6k in labor!!!! I gave this company an opportunity to resolve this privately, they ignored me. This company deserves every bit of the this review. You mess with the bull, you get the horns.”

Helpful Report

Posted 4 months ago

Hi Angelo, I sincerely apologize for the negative experience you had with our company. We are committed to delivering 100% customer satisfaction, but unfortunately, some circumstances are beyond our control. The order in question involved custom materials. As soon as your order was placed, our purchasing department ordered the required materials. We received the shipment in mid-October, but unfortunately, the manufacturer did not notify us that the shipment was incomplete. This issue only became apparent when we began upholstering that part of your order. Typically, upholstery materials arrive complete from the manufacturer, so this was an unusual situation. As soon as we discovered the issue, we immediately reached out to you and offered a replacement material. By that point, the booths were already 80% completed, with only the back upholstery remaining. After you confirmed the replacement fabric, we ordered it and expedited the completion and shipping of your order. I deeply regret the delay and assure you that we worked as quickly as possible to resolve the situation. Sometimes in manufacturing, unforeseen challenges arise, but we do everything in our power to minimize their impact. I also want to acknowledge the multiple emails you sent expressing satisfaction with the quality of the products and the order itself. In those emails, you mentioned that you would post a positive review if we refunded you $6,000. Again, I apologize for the inconvenience and appreciate your understanding.

Posted 4 months ago

“We ordered patio table tops for our puc back in February. After numerous shipping delays, they finally arrived in June—only to be the wrong tables and size. When we reached out for help, we were connected with Wendy Kark, who initially promised to send the correct tables. After several attempts for updates, she eventually offered a refund instead. We agreed since it was no longer in our interest to deal with this company. She assured us the refund would appear on our credit card statement, but it never did. Despite countless emails and phone calls, we’ve received no response or refund as promised. This experience has been incredibly frustrating and we were completely scammed. I would strongly advise against ordering from this company; they will make broken promises and take your money without any accountability.”

Helpful Report

Posted 6 months ago

“I was promised my tables in 2-3 week I received them 7 weeks later only 4 tables. Now that I received them 6 weeks later I get a 337.00 charge on my card said a lift fee that I did not use for 4 table tops. They are fraudulent and I will be fighting this case very unacceptable.”

Helpful Report

Posted 7 months ago

“Wendy in "customer service" should look up what the meaning of her job title is. She is very rude and short. I will update my review once I receive my product (that no one can give me a timeframe on shipping) but based off of my service so far this seems to be a one and done purchase from this company for me.”

Helpful Report

Posted 8 months ago

“Very late very bad management They offer me $500 to fix my review”

Helpful Report

Posted 11 months ago

“I ordered from this company and they gave me a ship date and then didn't ship by that date - twice. It's been 2 months and my order still has not shipped. The company never called or emailed to let me know they didn't meet the ship date. I reached out to them each time.”

Helpful Report

Posted 1 year ago

Restaurant Furniture.net is rated 4.8 based on 142 reviews