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Reviews.io Reviews

4.9 Rating 585 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 585 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Reviews.io Reviews

About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 4 star review on 12th July 2021
R3 Data Recovery Ltd
Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Reviews.io 5 star review on 26th September 2019
Rinaldo
Anonymous
Anonymous  // 01/01/2019
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Alice was very helpful :)
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Posted 5 years ago
Fantastic service. I was a very unhappy Trustpilot customer as they seemed to have forgotten what customer service even looks like and are just flat out rude and arrogant these days. I had a brief talk with Lewis who answered some questions and he gave me a very good rate to switch over even helping out with a bit of a discount while we make the switch from Trustpilot! When I came over I went on live chat with a few questions and Alice spent a good while with me helping me get set up and ready to go. Exceptional service and offers MUCH more for your money than any other review service.
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Posted 5 years ago
We have been with Reviews.co.uk for many years after switching away from a greedy Trust Pilot. We needed a budget pricing as a start-up. Trust Pilot was not interested but Reviews.co.uk helped. Any support questions we have are answered within minutes and fixed. Thank you :)
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Posted 5 years ago
What to say about Reviews.io? First of all they really care about their customers. Not like other review sites that do not respond to tickets or go against the interests of merchants. Reviews.io REALLY verifies that the reviews are real, so they avoid customer griefing your merchant page. In addition, their support team is always ready to answer any questions or concerns you may have. In our case we had a small problem of integration in our platform that the Reviews.io team proceeded to solve within 1 hour (shoutout to Alice and Ryan). Furthermore, their Enterprise plans can be customized according to the customer's needs (I mean, customized API requests). Without a doubt, if you are looking for a review collector, Reviews.io is the answer to your needs.
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Posted 5 years ago
We were pleased with our interaction with Reviews.io. After a couple of days free trial to establish how it would work on our web site www.rinscoffee.com, we decided to implement product. Ciaran, was our contact - he is super-approachable and was easy to reach and always happy to talk us through the key aspects of the product.
Reviews.io 5 star review on 26th September 2019
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Posted 5 years ago
Ciaran was very clear with all the information that he provided, reviews.co.uk are definitely one of the top companies to work, we are a little niche so we managed to get a product that worked for us during the festive period. Looking forward to getting it started!
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Posted 5 years ago
Reviews are awesome to work with. One of the best things about them is their technical support, on the few occasions where I have had to contact them when customising their plugins they have always been very helpful.
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Posted 5 years ago
Outstanding customer service with all responses being thorough yet concise, couldn't ask for anything better.
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Posted 5 years ago
Just wanted to say a big thank you to Ciaran who helped me get set up. Nothing too much trouble.
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Posted 5 years ago
Just wanted to say a big thank you to Ciaran who helped me get set up. Nothing too much trouble. I joined Feefo and after a few weeks we decided in was a marriage made in hell and parted company. I must have called their support team at least 30 times in first two week for one thing or another. I am a one man band and so it really should not have been that hard. I spent an hour with Ciaran and everything all done and new reviews now sent.
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Posted 5 years ago
Very friendly, very knowledgeable, easy to work with and feature rich.
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Posted 5 years ago
After deciding to integrate a third party Google Review Partner into our website and operations here at Be My Bear, we contacted several companies to request further information and gather some prices. Out of the three review sites we contacted, one failed to reply, which left reviews.co.uk and another contender. The other contender ultimately seemed expensive compared to reviews.co.uk, yet lacked many of the product features reviews.co.uk offered. Our contact during all of this Ciaran Campbell listened to our needs and quickly responded both via email and over the phone to any questions we had. A product demo was setup and again Ciaran walked us through the reviews.co.uk control panel explaining the many features available to us. We signed up within minutes of completing the demo! I can't speak highly enough of Ciaran, he's an asset to reviews.co.uk and their team. If our future dealings with reviews.co.uk are half as good as the help Ciaran has already provided we'll be very happy indeed.
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Posted 5 years ago
Hitesh was very patient and went that extra mile to ensure we were all setup correctly. Highly recommend.
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Posted 5 years ago
Ciaran offered excellent support and follow up. He answered all questions and queries and provided a very informative demo. Great to deal with, very professional and friendly and I would highly recommend.
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Posted 5 years ago
Excellent platform, really cost effective and authentic. Really patient customer support from Hitesh. Thank you!
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Posted 5 years ago
Needs an option for 6 stars could not have been more helpful in explaining best practices to use and explaining all the benefits of the company and software. Thanks ciaran, your professional help and courtesy are much appreciated
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Posted 5 years ago
Ryan Haddon has provided stellar support for your platform / solution. I probably would have already switched back to another providor if it wasn't for Ryan's attention to detail and willingness to ensure our implementation was done properly. Thank you Ryan!
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Posted 5 years ago
We have been working with reviews.co.uk for around 6 months and are very happy with both the platform and support staff. Their tech team have been really easy to work with, completing work at lightening speeds. Thanks again to all the team, (especially Luke). 100% recommended!
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Posted 5 years ago
Very helpful and friendly. Answered all my questions. So far, I'm very happy with this software and what it will do for our firm!
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Posted 5 years ago
Easy to use platform and great customer support when needed. Using the review stars in my Google ads has really helped increase conversions too
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Posted 5 years ago
Reviews.io is rated 4.9 based on 585 reviews