Revolut Reviews

Name: Revolut
Rating: 1.28

1.3 Rating 790 Reviews

6 %

of reviewers recommend Revolut

Company Reviews

Questions

Metrics

1.3

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Revolut bank customer service and scammer. As they will put you account in review, and preventing you for carrying out daily, task . They preventing from transferring my money to my Hsbc account.they are so rude, keep asking me personal questions as if they are Police,”

Helpful Report

Posted 4 months ago

“Revolut is a Scam. Received almost 4000 pounds of crypto into my account one month ago and after a mountain of messages back and forth, including, 2 almost 24 hour days, still cannot get access to my funds. All I have ever gotten is platitudes and lies. I don't know how they are allowed to continue operating. They seem to have absolutely no conscience. WHERE ARE THE REGULATORS FOR THIS SO-CALLED BANK!!!”

Helpful Report

Posted 4 months ago

“Like many people I got a Revolut Card to use mostly for foreign trips. This last week Revolut have taken £29.99 for a company called “Moona” which seems to be a scam company. Revolut takes no responsibility. Then £48.03 was taken from an ATM in Cape Verde. I live in the UK and at the moment am not in Cape Verde. Revolut’s response. “ Dispute declined After careful investigation, no trace of fraudulent activity was found on your account. You've indicated that your card has remained in your possession and we've found the disputed transaction was made with that same card. So, we've concluded that you are responsible for the transaction. This means we won't be able to refund your transaction or assist further in the dispute. We appreciate your patience throughout this process.” AVOID THIS CARD. If you get scammed they WILL NOT HAVE YOUR BACK.”

Helpful Report

Posted 4 months ago

“I had a terrible experience with this company; I opened an account and made several deposits, which turned out to be my biggest mistake. Little did I know that they ran a Ponzi scheme and that there was no way to withdraw money. I had to file a complaint with the S I M O N C H. C O M website, and they were able to retrieve all of my money.”

Helpful Report

Posted 4 months ago

“Thankfully, I was able to escape losing my life savings on this platform. Actually, it was a case of losing and recouping. The scammers behind this will make you pay until you're exhausted and then there's nothing to show for it, no refund, no profit. PLEASE STAY AWAY FROM THEM. If you have already been trapped, recouping your funds as the case might be is not what can be done alone, you’d require the service of a trained specialist ACCESSRECOVERYCONSULTANT @ GMAIL COM. To the best of my knowledge, this recovery company consists of a group of people who are well equipped to work around the crypto network. They have vast knowledge about the whole network and have the right software and private keys to follow any transaction. Contact them on the web giving the full details of the scam.”

Helpful Report

Posted 4 months ago

“My account was hacked 226 swiss francs gone revolut dont care my advice close the account iv been with them 3 years no protection from fruad like my countries bank in ireland”

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Posted 4 months ago

“Stay away! It's a scam. I deposited money to my REVOLUT without any problems, but the moment I requested a withdrawal, they blocked my account for no reason. I have provided all the information requested from me to unlock my account, yet they do not unlocked my account until i hired simonch. com firms through their website and I have gotten my money back now, but this was only after I used the services of SIMONCH. COM website”

Helpful Report

Posted 4 months ago

“I am very disappointed about unknown fees, currency transfer during weekends and monthly limits for standard account. I were into a very sad situation when trying to pay for my holiday and surprised to find that due to high fees and bad currency I was left with low money and not enough to pay for my bills. Pay attention to what are your fees. Nothing is free and in no case this scam called REVOLUT!”

Helpful Report

Posted 4 months ago

“Zero stars I have emailed Revolut to receive support after their selfie and ID procedure didn't work. Their live chat never worked and keeps buffering. I have so far received two generic emails, one automated, another scripted from an agent that haven't bothered to reply to the issues I raised. Very poor customer service, not even half a star. Very disappointed and let down by Revolut. There are better alternatives around.”

Helpful Report

Posted 4 months ago

“I recently had an unfortunate incident where money was taken from my Revolut account without my authorization. However, thanks to Seekrail’s prompt and efficient assistance, I was able to retrieve my funds quickly and with minimal hassle. Their customer service was excellent, providing clear communication and guidance throughout the process. I highly recommend Seekrail C 0M for their professionalism and dedication to resolving financial issues promptly.””

Helpful Report

Posted 4 months ago

“Revolut basically offer no protection and are highly vulnerable to fraud. Please do not leave your money in a Revolut account, if there are fraudulent transactions, you are left high and dry...”

Helpful Report

Posted 4 months ago

“They ignored my requests to chargeback money that was stolen through fraud from my virtual card via online payment.”

Helpful Report

Posted 4 months ago

“CONSULT GOODWIN CYBERTRACE The Goodwin Cyber Hack Service team is a renowned group of experienced cryber investigation analysts and advisors specializing in stolen crypto recovery. In the rapidly evolving world of cryptocurrencies, the risk of theft and hacking poses a significant challenge to investors and traders. Recognizing the need for expert assistance in recovering stolen funds, the Cyber Hack Service Team has emerged as a trusted and reliable resource for individuals and businesses alike. With their extensive knowledge, innovative strategies, and successful track record, the goodwin Cyber Hack Service Team aims to safeguard crypto investments and restore financial security for their clients. Goodwin Cybertrace Cyber Hack Service Team is a group of experienced cryptocurrency analysts and advisors specializing in stolen crypto recovery. We understand the complexities of the crypto industry and have a deep knowledge of its inner workings. With the growing popularity of cryptocurrencies, the need for analysis and advisory services has become paramount. The crypto market is highly volatile and can be unpredictable, making it crucial to have expert guidance in navigating this complex landscape. In the crypto space, expert analysis and advice services have many advantages. They aid in the identification of possible risks and opportunities, offer insights into market trends, and support the process of making well-informed investment decisions. Through the utilization of professionals' skills, both individuals and corporations may optimize their profits and minimize any potential losses in the cryptocurrency market. Cryptocurrency theft has become a significant concern as the value of digital assets continues to rise. Hackers and cybercriminals are constantly finding new ways to exploit vulnerabilities in blockchain technology, leading to the loss of millions of dollars worth of crypto. Stolen crypto recovery refers to the process of recovering lost or stolen cryptocurrencies. It involves investigating blockchain transactions, tracing the flow of funds, and working alongside law enforcement agencies to track down and reclaim stolen assets. The Goodwin cybertrace Cyber Hack Service Team specializes in this complex and challenging task, offering their expertise to those who have fallen victim to crypto theft. With the increasing incidence of cryptocurrency theft, the cybertrace Cyber Hack Service Team plays a vital role in the crypto industry by providing expert analysis and advisory services in stolen crypto recovery. Their exceptional expertise, extensive experience, and innovative strategies have led to numerous successful recoveries, earning them a reputation as a trusted and reliable partner. Call Goodwin cybertrace Cyber Hack Service through Email: ( goodwincybertrace@ cyber-wizard. com)and easily reach out to Goodwin cybertrace Cyber Hack Service through WhatsApp:+ 44.78.93.94.16.19)”

Helpful Report

Posted 4 months ago

“They took 3 days to answer why £5,500 was taken from my account by a scammer, and then blamed me. They do not have a fraud department”

Helpful Report

Posted 4 months ago

“I got scammed and as with the other reviewers got no support and they denied my claims. I have written an article on LinkedIn that describe the issue to spread the word they are severely lacking security and responsibility: https://www.linkedin.com/posts/martinliljenberg_if-you-are-using-revolut-or-considering-doing-activity-7210025380403941378-ppSx?utm_source=share&utm_medium=member_desktop”

Helpful Report

Posted 4 months ago

“WORST CUSTOMER SERVICE EVER. Everything is OK with Revolut until something goes wrong and then everything is rubbish. The problem is their customer service. They have no telephone number only a chat facility which you can access only through the app, which is a big problem if your issue is that you can't access the app. Also even when you do have access to the app the chat is the worst one I have experienced. I have waited up to an hour for responses sometimes and I would say average wait time for responses is 20 to 30 mins. Who has that amount of time to sit and wait on responses it is ridiculous. We have complained and complained and complained about our issues over the past month and NOTHING has been done. All communication has been via email which is slow and usually they don't read the email properly, the amount of times we have received responses telling us we need to do this and that on the app!! We can't even access the app!! We are so frustrated to the point that we just want the account cancelled and our money back but even that seems impossible. If you want to risk it it is good for abroad spending with no charges but if u have an issue u have no access to your money and u have no means of quick resolution.....do you want to risk it is the question? I do not recommend”

Helpful Report

Posted 4 months ago

“Scam payment platform. Set up an account and made a couple of payments, then when I paid £1,000 into my revolute account they blocked my account and refused to let me have my own money. Looks like I have been scammed by Revolut and lost £1,000 - do not trust this app / payment platform. They just quote terms and conditions and take your money. After it happened to me I began to look online and I am just the latest in a long line of Revolut victims where Revolut has blocked aggounts and refused to gove people their money or assets back. This is a scam banking / payment platform. They can just block or close your account and take your money.”

Helpful Report

Posted 4 months ago

“I got scammed and my account emptied because of Revolut's horrible security measures. I authorized a 0$ transaction in what turned out to be a scammers website, just to connect Google pay with my Revolut account. After that the scammers could easily withdraw everything from my account. Revolut claims that I should have received a notification for every single transaction and I authorized these payments, but of course I never received any notifications. If they admitted responsibility, they would also have to admit how bad their security measures are. It is horrifying how easy it is to steal from their bank and how little they care.. avoid at all costs”

Helpful Report

Posted 4 months ago

“Use to be good. But ABSOLUTELY SHOCKING lately. I sent money to my partner which needed to send this money by card transfer because revolut was not accepted for payment. We made the card transfer in April over 700 euro and it was not received into the bank which we sent it. Now revolut say card transfers goes usually in minutes or up to 30 minutes. It's not near the end of July and we still have no outcome. Everyday we are on the online chat at one point we were told they found the money and it would be refunded in 72 hours and then we got a different person every 5 minutes on the chat and now are saying different we need to wait. Sick of waiting I don't know why they can't just refund this money as it's there fault it is lost as it was sent from revolut but there trying to blame it on the other bank. SCANDALOUS”

Helpful Report

Posted 5 months ago

“I’m a freelancer and opened a freelancer Pro account with Revolut about a month ago. I have multiple clients who pay me at different days. First they held one payment and asked to upload documents like the invoice which I did, they approved it. Then they held another payment two over two days before reverting it back to the client!! Then they told me that it happened because my account was restricted and under review which no one even notified me about! How can you offer a freelancer account and then question every freaking payment. I’ve never experienced a worse bank then Revolut and will be closing the account ASAP.”

Helpful Report

Posted 5 months ago

Revolut is rated 1.3 based on 790 reviews