Revolut Reviews

Name: Revolut
Rating: 1.32

1.3 Rating 1,019 Reviews

7 %

of reviewers recommend Revolut

Company Reviews

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Metrics

1.3

Based on 1,019 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 1 star review on 24th April 2025

Supremeassetsrecovery.org

138

Anonymous

Anonymous // 01/01/2019

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“Unhelpful. Robotic. Slow. Will move away from them. Wrote emails only to not hear back despite saying they'll respond.”

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Posted 3 years ago

“do not use if a new business they are not interested”

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Posted 3 years ago

“I feel cheated by the revolut. I got a promotion that when I invite a person who registers, confirms the data, transfers funds to a revolut, orders a card and makes a minimum of 3 transactions, I will receive £ 40. Yesterday I had a problem with my phone, I logged out and the next day I logged in and the invited person disappeared and from revolut support I found out that the promotion for me was suspended for no reason or reason. I feel cheated and robbed by revolut.”

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Posted 3 years ago

“Terrible company appalling customer service. Will freeze your account for months will refuse to refund your money avoid”

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Posted 3 years ago

“Worst bank ever - The customer service are just robots and hugely unhelpful, they made ridiculous requests of me for information and each time I did as asked , they keep asking for more - and they don’t listen , ROBOTS working for them- DONT USE REVOLUT- they are a horrendous company . Stay away from this company .”

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Posted 3 years ago

“good company really recommend”

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Posted 3 years ago

“Ho investito in varie crypto sull'APP Revolut, giornalmente guardavo l'andamento ed il loro valore. Ad un certo punto è scomparso il mio portafoglio di Crypto dall'app, senza nessuna spiegazione non sono piu' in grado di vedere quali crypto avevo e dimostrarne l'acquisto. Ho contattato piu' volte l'assistenza in chat ma non gli importa nulla e non risolvono il problema. Totalmente inaffidabili. Esperienza terribile. Non mettete i vostri soldi qui!!!!!”

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Posted 3 years ago

“Revolut is holding payments for arbitrary reason... 2 of my payments have now been "on hold" for 3weeks +. The payments have been made to one of my other account so this has nothing to do with the merchant not accepting it. I strongly advise against revolut for important matters...”

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Posted 3 years ago

“The worst bank ever,for a transfer of 1300$ they charge almost 350 $ , that's insane!!!”

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Posted 3 years ago

“You ll lose your money, no protection to customers. No priority and safety even to metal members. I ve lost a lot of money. Stay away”

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Posted 3 years ago

“I cannot recommend this bank. We use Revolut for business reasons. We have transferred money to our account from a subsidiary. Instead of being credited, the account was closed. It was confirmed in writing that the amount will be transferred back within 5 days, which did not take place. When asked, it was said that it now takes up to 10 days, so Revolut has proven to be untruthful. I can only urgently advise against entrusting larger funds to this company, this misconduct, which can be proven in writing, is unacceptable. The company can only be reached via a chat with constantly changing contact persons.”

Revolut 1 star review on 6th August 2021

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Posted 3 years ago

“‪We have a business account and no possible log in from more thab a week, we contacted the chat customer support, they after more than 1 week still don't let us be able to use the account. Be careful if you got a business and don't want them to keep your money without supporting‬”

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Posted 3 years ago

“Really horrible experience with their app and their hidden fees. Will never be downloading this app again”

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Posted 3 years ago

“Very poor support in case of pin forgot or phone lost”

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Posted 3 years ago

“Worst experience of my life with customer service who can't do anything else than asking my for my payslips THAT I DO NOT HAVE BECAUSE I OWN A F** COMPANY!!!!!”

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Posted 3 years ago

“My account has been locked for 9 months. They have only 1 way contacting them. In App chat. They ask you for documents you send them so they ask you for different documents. This goes on until you give up. You leave it a few weeks regain you strength and resolve have another go they ask for different document. They ask for things that don't exist. They ask for documents that may exist is America but do not exist in UK. Its almost become an obsession to get my money locked in my account but they always win.”

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Posted 3 years ago

“Thrives are stealing money from peoples accounts and using this scumbag company to either send it out of the country, or convert it to crypto. They need to be shut down.”

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Posted 3 years ago

“Took 1 hour 45 minutes to change a phone number. Customer Support appear unable to provide support if anything they might need supporting themselves. My main account is monzo but wanted to give them a try. It's difficult to recommend revolut at the moment. No telephone support options.”

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Posted 3 years ago

“Worst experience of my life, please whoever reads this do not sign up for this scam. The website is very badly designed and full of bugs and technical problems - not what you want when trying to access your precious resources. I also don’t trust them anymore after hearing how many accounts got frozen and money stolen. Even this hasn’t happen to me yet ( I take it because I’m still new ) I’m having problems with them already and nothing is straight forward with them and works well. The fact that I can’t even seem to get a person to talk to and only robots makes it even worse. I decided to listen to other people and save myself the pain of my account being frozen and my money stolen.”

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Posted 3 years ago

“DID I LOST MY MONEY? My account was locked several months ago due to a "standard check". They answer me again and again that the reviewing will be done in a couple of businesses days. But the weeks are going and I can't get access to my money. My rental payment has been cancelled and it seems I have lost my money. If I hadn't another bank account then I would be thrown in the street.”

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Posted 3 years ago

Revolut is rated 1.3 based on 1,019 reviews