Revolut Reviews

Name: Revolut
Rating: 1.28

1.3 Rating 790 Reviews

6 %

of reviewers recommend Revolut

Company Reviews

Questions

Metrics

1.3

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Abominable bank. Hackers cleared out my stepdaughters account and they will not reimburse her. Revolution are a scam. We pay their bonuses and they can’t assist their customers.”

Helpful Report

Posted 5 months ago

“Hi all, this Revalut bank is a scam do not open a personal account or business account with them. Once you received the money in to your account they will just put you on a review. Where your customers can’t deposit money Noor you can use any of the faculties on the app. Without any warning. Your money will be there for months intel they finish there review. The live chat they have on the app. They can’t help you they don’t even know what’s happening. You’re left in the dark for weeks. This what happening with me at the moment. I have a hold on my money. I can’t send money to my suppliers Noor I can receive money from my customers. What is reason? My account is on review and they can’t even tel why it is on review. Worst worst worst place to bank with. Please please don’t use these online banks.”

Helpful Report

Posted 5 months ago

“I referred my friend when the May rewards scheme was running. She did all the steps correctly. I screen shotted what she needed to do to ensure this and we deliberately waited till the reward scheme began to use my link to open her account. We didn't get the reward. Upon contacting revolut, they advised that there was no reward scheme at the time of her referral despite my screenshot evidencing that there was. If planning to refer a friend, I would avoid as scheme is a scam.”

Helpful Report

Posted 5 months ago

“This is a disgrace of a bank that has no morals of basic human compassion! My autistic daughter who suffers from anxiety got scammed by someone who made her set up a Revolut account and took the money extremely fast without any type of security or help, especially with someone with her condition. We spoke to one of their reps who was a heartless disgrace and basically told us to go screw ourselves! They should be investigated, it’s like they’re in cohorts with the fraudsters!”

Helpful Report

Posted 5 months ago

“THIS BANK IS SCAMMING YOU! My card was fraudulently used, Revolut refused to investigate explaining i must know the transaction as there are no other fraudulent transactions at the time. There were no other transactions period, hence how i knew it was fraudulent. Additionally, I was told i must pay for a replacement card if i want one. i am 99% sure this practice and approach to claims is not legal. Otherwise this bank is using loop holes to operate illegal practices, legally.”

Helpful Report

Posted 5 months ago

“pushy guys behind a friendly facade. hands off!”

Helpful Report

Posted 5 months ago

“Revolut don’t wanna return money to my 13 old daughter after someone use her card and took her savings! They refused and saying that she press the button and agree with the payment which literally she been at school this time. Shame on you revolut! We took all our money from there and we will never use again this app because that’s not bank (now I know) it’s not safe!!! People don’t use this app, I think they stealing people money by them self and after they claiming they can’t help you!!!! Shame shame shame”

Helpful Report

Posted 5 months ago

“Restricted my £40K as soon as it landed Revolut, in the name of “worried about my funds security” whilst I have zero, none pending transfer outing or incoming whatsoever. Spoke to customer service for an hour, answered all questions, but still needs more review which they say takes 1-12 business days. So I wonder what they do with my money during this period?”

Helpful Report

Posted 5 months ago

“Don't trust! On 22nd May I clicked on the referral widget in my app and referred my friend. The information said that if I referred someone and they hit the four criteria by 28th May I would be given a reward of up to £200. When I didn't get the reward I checked my referral list and it said my invitee missed the deadline for making three payments of at least £5. However, he had made these by 25th May, three days before the deadline I was given. I raised a dispute and Revolut said that the promotion actually ended on 7th March and I couldn't get the reward because my invitee hadn't made all his payments before then. Not only is this not the deadline I was given at the time, but it is nearly THREE MONTHS before my invitee was referred. How could he possibly be expected to make the payments three months in the past? It is impossible. Clearly the information and coding at the back end of this offer was wrong on my app and I think this is pretty clear. The fact I am now being denied my reward on this basis under this ridiculous technical argument is COMPLETELY AND UTTERLY wrong.”

Helpful Report

Posted 5 months ago

“It was bearable before, but now it has become poor and disgusting! App lagging all the time, thousands times of verification, which just doesn't work and you waste hours for making one transaction, and afterwards associates send you tones of unrelated questions! All reviews on Revolut itself thoroughly selected, of course only positive ones!”

Helpful Report

Posted 5 months ago

“They act like scum, the app does not do anything useful, and you could lose all your money. I can not log in or use my phone or email because apps keep crashing. My God, I am so glad I went through this now because I was going to move all of my money to them and make them my main bank, but now I am going to close my account.”

Helpful Report

Posted 5 months ago

Helpful Report

Posted 5 months ago

“This is a wannabe bank. Bank with them at your own peril. In the event that you have an issue with your transactions, they will copy and paste archaic robotic points, with manipulative and patronising gestures, pretending to "customer care" for reviews and frustrate you without any solutions. Stay away from this bank. Save yourself the eventual heartache.”

Helpful Report

Posted 5 months ago

“Most worse app / bank ever. Even if u block any merchant, they can charge u anyways! And u dont get ur money back!!! This service is bad! I dont get my money back even i did block the merchant months ago, they was able to charge me. Bad revolut. Used u for 4 years, and i will not anymore!!”

Helpful Report

Posted 6 months ago

“Scammed for £2k between accounts. Spoke to Revolut and they’re unable and to do anything at all. Due to them not even being recognised as a bank nor are they FSC insured, there’s no way to claim back the money. Get Monzo. Safer and great customer service.”

Helpful Report

Posted 6 months ago

“They open accounts for hackers and fraudsters without checking their details. How can a hacker open an account in a the name of a company that doesn´t have a Revolut account. I have lost €4000 because of Revolut..the hacker hacked into our suppliers email and gave me their Revolut banking details. I paid into this account (not knowing the wiser) and it was a fraulant account. When our supplier keep on telling us that they hadn´t received the money, my bank requested a recall from Revolut and as to be expected from this bank they denied the recall...they obvously knew with was a fraudulant account. They now don´t even reply to my mails. The IBAN number is LT56 3250 0923 4445 7677”

Helpful Report

Posted 6 months ago

“It’s basically a scam they opened my account. I deposited £3000 in the account then they said we’re not happy with your documentation. They didn’t let me take my money out and they started charging me. Hundred pound a month fees literally it’s a mafia scam don’t ever use them. This company is going to get shut down by the European police.”

Helpful Report

Posted 6 months ago

“They charge hidden fees and skimp on interest rates. How can one trust their money to a firm which is based on small print tricks and fraud? Avoid at all cost. Use Wise or N26 or tons of other decent neobanks instead”

Helpful Report

Posted 6 months ago

“Blocked my business account telling they need to do investigations. But the money came from my personal Revolut account, so they need to verify themselves. Or use your money interest free. These fking pigs should be sent back in russia”

Helpful Report

Posted 6 months ago

“The customer services takes long time to respond and they keep sending me automated messages. It's been weeks I am trying to move some pounds from Revolut to another bank, but revolut charges me fees. That's why I gorlt in touch. My query is still unresolved. If this was an emergency, Revolut would be the worse. They also take commission for every single trade transaction you make, which means their profits are higher than yours. Ridiculous.”

Helpful Report

Posted 6 months ago

Revolut is rated 1.3 based on 790 reviews