Revolut Reviews

Name: Revolut
Rating: 1.32

1.3 Rating 1,015 Reviews

7 %

of reviewers recommend Revolut

Company Reviews

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Metrics

1.3

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 1 star review on 19th April 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using revolut for a couple of years. Now some small money started disapearing after every payment I make. Revolut customer support started accusing me of ordering some kind of revpoints feature. The problem is that my app is not updated and the feature is not there. I can not order or stop it. So the Revolut is stealing my money without my consent and does not want to return it! DO NOT TRUST THIS FRAUD COMPANY!”

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Posted 8 months ago

“refused to help me access my account, sent passport photos, countless pointless selfies of me holding bits of paper with revolut written on them, but apparently wasn't sufficient. Literally asked me 15 questions about my transactions, despite every asnwer being "i have never used the account"”

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Posted 8 months ago

“Niether do I live in Japan or Korea, I do not have any Apple device or Apple pay, yet someone was able to empty my bank account of all funds, When I brought this to Revoluts attention, I was told it was a legitimate action. I f this can happen to me it can happen to you. Mickey mouse outfit!”

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Posted 9 months ago

“Not reliable bank. After two years of use, the bank began checking the sources of my income. I send them all the documents they request, but the bank has blocked my account and does not allow me to withdraw my money. This is a complete inadequacy. Keep your money in other banks and stay away from Revolut.”

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Posted 9 months ago

“Hello! I think it is a shame that my money werent refunded after an obvious scamm on my revolut card details, and after the obvious facts that someone made the transactions from a country of which I dont know many people heard of (including me) and after the proof that transactions of different sums were made consecutive in seconds i dont get the refund. I am using revolut for close to 6years , I never made a request of refund in 6years, and now when it is obvious that my account is scammed and i make the first request in this demand, the answer is superficial and taken as fast as that and with little effort for clarification! It is a shame, it s not about my ~30$, it s about the dissrespect from Revolut refund team.”

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Posted 9 months ago

“I am rarely writing a review. But please do not deal with Revolut anymore , I had been exposed to a fraud case today 19/07 from an unknown person or entity and immediately sent to the help center but there reply was a surprise, that they appreciate what I feel but they can do nothing , even though they can see that it is a fraud as the location in South Africa and everything in transaction is not titled , and 2 transactions following each other ,unfortunately there is no option here to upload a screenshot from the conversation between me and the customer service ( Virgina ) but I have all the evidence that it is not a trustworthy bank. If I saved my money in a wallet it would be much more better”

Helpful Report

Posted 9 months ago

“Revolut bank customer service and scammer. As they will put you account in review, and preventing you for carrying out daily, task . They preventing from transferring my money to my Hsbc account.they are so rude, keep asking me personal questions as if they are Police,”

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Posted 9 months ago

“Revolut is a Scam. Received almost 4000 pounds of crypto into my account one month ago and after a mountain of messages back and forth, including, 2 almost 24 hour days, still cannot get access to my funds. All I have ever gotten is platitudes and lies. I don't know how they are allowed to continue operating. They seem to have absolutely no conscience. WHERE ARE THE REGULATORS FOR THIS SO-CALLED BANK!!!”

Helpful Report

Posted 9 months ago

“Like many people I got a Revolut Card to use mostly for foreign trips. This last week Revolut have taken £29.99 for a company called “Moona” which seems to be a scam company. Revolut takes no responsibility. Then £48.03 was taken from an ATM in Cape Verde. I live in the UK and at the moment am not in Cape Verde. Revolut’s response. “ Dispute declined After careful investigation, no trace of fraudulent activity was found on your account. You've indicated that your card has remained in your possession and we've found the disputed transaction was made with that same card. So, we've concluded that you are responsible for the transaction. This means we won't be able to refund your transaction or assist further in the dispute. We appreciate your patience throughout this process.” AVOID THIS CARD. If you get scammed they WILL NOT HAVE YOUR BACK.”

Helpful Report

Posted 9 months ago

“I had a terrible experience with this company; I opened an account and made several deposits, which turned out to be my biggest mistake. Little did I know that they ran a Ponzi scheme and that there was no way to withdraw money. I had to file a complaint with the S I M O N C H. C O M website, and they were able to retrieve all of my money.”

Helpful Report

Posted 9 months ago

“Thankfully, I was able to escape losing my life savings on this platform. Actually, it was a case of losing and recouping. The scammers behind this will make you pay until you're exhausted and then there's nothing to show for it, no refund, no profit. PLEASE STAY AWAY FROM THEM. If you have already been trapped, recouping your funds as the case might be is not what can be done alone, you’d require the service of a trained specialist ACCESSRECOVERYCONSULTANT @ GMAIL COM. To the best of my knowledge, this recovery company consists of a group of people who are well equipped to work around the crypto network. They have vast knowledge about the whole network and have the right software and private keys to follow any transaction. Contact them on the web giving the full details of the scam.”

Helpful Report

Posted 9 months ago

“My account was hacked 226 swiss francs gone revolut dont care my advice close the account iv been with them 3 years no protection from fruad like my countries bank in ireland”

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Posted 9 months ago

“Stay away! It's a scam. I deposited money to my REVOLUT without any problems, but the moment I requested a withdrawal, they blocked my account for no reason. I have provided all the information requested from me to unlock my account, yet they do not unlocked my account until i hired simonch. com firms through their website and I have gotten my money back now, but this was only after I used the services of SIMONCH. COM website”

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Posted 9 months ago

“I am very disappointed about unknown fees, currency transfer during weekends and monthly limits for standard account. I were into a very sad situation when trying to pay for my holiday and surprised to find that due to high fees and bad currency I was left with low money and not enough to pay for my bills. Pay attention to what are your fees. Nothing is free and in no case this scam called REVOLUT!”

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Posted 9 months ago

“Zero stars I have emailed Revolut to receive support after their selfie and ID procedure didn't work. Their live chat never worked and keeps buffering. I have so far received two generic emails, one automated, another scripted from an agent that haven't bothered to reply to the issues I raised. Very poor customer service, not even half a star. Very disappointed and let down by Revolut. There are better alternatives around.”

Helpful Report

Posted 9 months ago

“I recently had an unfortunate incident where money was taken from my Revolut account without my authorization. However, thanks to Seekrail’s prompt and efficient assistance, I was able to retrieve my funds quickly and with minimal hassle. Their customer service was excellent, providing clear communication and guidance throughout the process. I highly recommend Seekrail C 0M for their professionalism and dedication to resolving financial issues promptly.””

Helpful Report

Posted 9 months ago

“Revolut basically offer no protection and are highly vulnerable to fraud. Please do not leave your money in a Revolut account, if there are fraudulent transactions, you are left high and dry...”

Helpful Report

Posted 9 months ago

“They ignored my requests to chargeback money that was stolen through fraud from my virtual card via online payment.”

Helpful Report

Posted 9 months ago

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Helpful Report

Posted 9 months ago

“They took 3 days to answer why £5,500 was taken from my account by a scammer, and then blamed me. They do not have a fraud department”

Helpful Report

Posted 9 months ago

Revolut is rated 1.3 based on 1,015 reviews