Rex MD Reviews

Name: Rex MD
Address: 800 3rd Ave, Ste 2800, New York
Rating: 2.88

2.9 Rating 122 Reviews

47 %

of reviewers recommend Rex MD

Company Reviews

Questions

Visit Website

Phone:

8662943772

Email:

support@rexmd.com

Location:

800 3rd Ave, Ste 2800
New York
10022

Write Your review

Tell us how Rex MD made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rex MD 1 star review on 10th October 2024

Mike

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cant change your orders or cancel. stay AWAY”

Helpful Report

Posted 3 years ago

Mr. Jerry - I'm sorry you're having issues with your order. I'd like to help you to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“I canceled my order they shipped it anyway and charge me and they know you can’t ship meds back so I didn’t get a refund of my money”

Helpful Report

Posted 3 years ago

I'm sorry you're having issues with your order. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“They did not process my cancellation from December. Forced me to take another delivery. No answer on customer service number. Received email stating they can't stop order even though their tracking number hasn't showed up on USPS.”

Helpful Report

Posted 3 years ago

Hi Mr. Hedden, Thank you for taking the time to leave us a review. I've brought your issue to the managers attention. Thank you for your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Very disturbing. They are impossible to get through to on the phone, and don't answer your questions on the website. The website also says there are features that do not actually appear or work properly. MOST IMPORTANTLY, it seems they are not disclosing that your prescription runs on a subscription basis and automatically renews and it's virtually impossible to cancel. This is a total nightmare. Stay away!!!!!”

Helpful Report

Posted 3 years ago

Hi Mr. JC, Thank you for the review. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Impossible to cancel on the web site and customer service won’t help. Gonna have to go through my bank to do so.. too bad because I would’ve gone back to use them again..”

Helpful Report

Posted 3 years ago

To Whom it May Concern- I'm sorry you're having issues with your subscription. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“I called to track my package and spoke to Angela she provided me with quick and excellent service thank you Angela.”

Helpful Report

Posted 3 years ago

Mr. C- thanks for your review! Our patient care team is thrilled to hear about your wonderful experience with Angela. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Take to long to work”

Helpful Report

Posted 4 years ago

Mr. William - We apologize that our products did not exceed your expectations. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Great and fast shipping”

Helpful Report

Posted 4 years ago

Mr. Andrew - thanks for your review! Our patient care team does an incredible job in helping our patients and we're happy to hear about your great experience with RexMD. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“I would like to place an order for the 20 mg generic Cialis”

Helpful Report

Posted 4 years ago

Mr. Rodney- I'd like to help you immediately . Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“I found Rex MD to be very professional, knowledgeable and Mr "Discreet" all the way thru the entire process of receiving my meds. TRP”

Helpful Report

Posted 4 years ago

Mr. Petruzzi - thank you for your review! Our patient care team is excited to hear about your wonderful experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Fast delivery. Good results. Thank you.”

Helpful Report

Posted 4 years ago

Mr. Jeffrey - thanks for your review! Our patient care team is thrilled to hear about your awesome experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Excellent service. Easy to use. Prompt delivery. I ordered online. When I had a question I called customer service and they resolved the issue almost immediately.”

Helpful Report

Posted 4 years ago

Mr. Donald - thanks for your review! Our patient care team does an awesome job assisting our patients and we're happy to hear about your great experience with RexMD. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Rex MD was there when I really needed them Thanks RexMD”

Helpful Report

Posted 4 years ago

Mr. Antwon - thanks for your review! The RexMD team does an incredible job in helping our patients and we're happy to hear about your great experience with RexMD. Contact me directly if there's anything else we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“I have canceled my prescription several times online and it continues to get ignored. Easy signup but zero regards to customer wishes. Example I requested no further prescriptions two weeks ago and just received notice that my card was charged and new prescription is being shipped!! Terrible customer service”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for taking the time to leave us feedback. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“I signed into the website on 2 separate occasions to postpone sending product and they shipped it anyway. There is also no way to cancel all shipments, so I'll have to alert my bank. The product is virtually useless as well.”

Helpful Report

Posted 4 years ago

Mr. Joseph- I'm so sorry that you did not have a pleasant experience with us. I'd like to help you immediately solve this issue please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Your meds don't work for me. Going to cancel. Going to try someone else”

Helpful Report

Posted 4 years ago

Mr. Jerome - We apologize that our products did not exceed your expectations. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“You refuse to stop shipping after my explicit instructions not to. You are not reachable.”

Helpful Report

Posted 4 years ago

Mr. Alemu- I'm sorry you're having issues with your subscription. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Very satisfied with every aspect of my first experience in online medical care, from A to Z, RexMD made everything simple and easy to understand, no bs on anything, was very pleased with everything and I would definitely recommend to anyone”

Helpful Report

Posted 4 years ago

Mr. Andrew - thanks for your review! Our patient care team is thrilled to hear about your wonderful experience with us. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Sorry pills don’t work”

Helpful Report

Posted 4 years ago

Mr. Mehul - We apologize that our products did not exceed your expectations. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Easy to research and figure out the best option for us. Excellent follow up and consultation with Doc.”

Helpful Report

Posted 4 years ago

Mr. Barton - thanks leaving us a review. Our patient care team is happy to hear about your incredible experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

Rex MD is rated 2.9 based on 122 reviews