RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service thank you”

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Posted 9 years ago

“A very easy way to renew my insurance with Rias. It took me no longer than 5 minutes to set up my personal account with this company. Unlike other companies with their long winded procedures I felt at ease creating my account which I can overview at anytime.I thoroughly recommend Rias to anyone.”

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Posted 9 years ago

“Relatively quick and easy and well priced.”

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Posted 9 years ago

“your company was very helpful and my insurance was dealt with very confidently and quickly”

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Posted 9 years ago

“very polite excellence service well done”

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Posted 9 years ago

“Very pleased with the quote and help.”

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Posted 9 years ago

“Excellent telephone service on both calls. Initial enquiry I made at work then called from home and confirmed policy. Documents arrived within the week.Great staff with brilliant telephone manner.”

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Posted 9 years ago

“I haven't recieved the policy yet so cannot comment”

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Posted 9 years ago

“Easy to use website clear pricing”

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Posted 9 years ago

“Recently purchased car insurance and opted to receive documents electronically. Received e-mail later that day saying to create an account and review and download documents with a rider stating that if I didn't it could invalidate my insurance. Tried to do as instructed but all I kept getting was a notice that either the details submitted were incorrect or the account was already in use. The account could not be in use as I could not create one, and I cannot see if documentation is correct as I cannot get to my documents. I telephoned to be told that this had happened to a few people that same day and was advised that my documents would be posted. I have still not received them and am unable to check if all details are correct.”

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Posted 9 years ago

“I RECEIVED A POLICY RENEWAL BY POST WHICH WAS INCREASED TO £214 from the previous year , so I reinsured with RIAS through compare the market . Com , and purchased the same policy from RIAS for £163 ! It is about time there was some transparency, and straightforward honesty from insurers when renewing policies . No loyalty was shown , so I will probably change next year”

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Posted 9 years ago

“Came out well via a comparison site and found the subsequent process simple and logical. The purchase was straightforward and communications from the company were timely and courteous. Very pleased with the whole transaction.”

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Posted 9 years ago

“Good service,very prompt on any queries.Very competitive costs for insurance. Would recommend RIAS to anybody seeking insurance renewal.”

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Posted 9 years ago

“I was very pleased with the help that was given to me when purchasing my car insurance. The advisor I spoke to was very polite and knowledgeable and I felt very comfortable buying the insurance.”

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Posted 9 years ago

“the quote you gave me was much lower than the original one i got in the postfrom you”

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Posted 9 years ago

“The easy part was getting and paying for the policy.I always think you should ask people who have made a claim and how their service rates then.You never know how good a Insurance Company is until it comes to them paying out against your policy.I will write a further review when and if a claim is necessary.”

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(Home Insurance) - Posted 9 years ago

“A prompt service with all queries answered in a knowledgeable fashion.”

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Posted 9 years ago

“very good on line form, senisble questains, good drop down boxes , mst impressed.”

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Posted 9 years ago

“The person i dealt with was so helpful and explained everything so carefully and took her time”

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Posted 9 years ago

“Very professional gave good advice and understood what I wanted.The process was quick and friendly and I felt valued.”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,469 reviews