RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,467 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,467 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have no issues with your insurance company. You have a friendly helpful team.”

Helpful Report

Posted 8 years ago

“Except one or two minor probs I am happy to renew my Home Contents (for sevarel years) with your compny. I will definitely recomend RIAS. Thank you Mrs Still”

Helpful Report

Posted 8 years ago

“Very happy with the service”

Helpful Report

Posted 8 years ago

“Was horrified how much my car premium had gone up, but it was reduced a bit when I complained. No time to look elsewhere with also moving house and going on holiday. Very annoyed that you cannot give me any idea of what you will charge to insure our proposed new home until we have exchanged contracts and when move house. Not exactly helpful”

Helpful Report

Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“My phone call was quickly & efficiently dealt with. Many thanks.”

Helpful Report

Posted 8 years ago

“Your assistant was very polite even when l put her under stress trying to get the quote down.insurance was successfully completed thankyou.”

Helpful Report

Posted 8 years ago

“quick and easy to renew.did it by phone as not great with modern technology. Young man very polite and helpful.”

Helpful Report

Posted 8 years ago

“I've been covered by Rias for many years, and on the last rare occasion when I needed your support due to wind damage to my garage, I was treated with respect, and was able to arrange for the necessary repairs done with very little delay. I recommend your Company to all my friends!”

Helpful Report

Posted 8 years ago

“I have been with Rias home insurance for a few years and find them very easy to deal with Quick to answer your calls, always ready to if you have any questions or problems, I personally would recommend them.”

Helpful Report

Posted 8 years ago

“Next month will be the 3rd year I have used REAS for my Home & Building insurance.The cost is reasonable ,the only problem I had was the time taken to fix my boiler when it broke down.”

Helpful Report

Posted 8 years ago

“Initial quote £195. When I call to query 50% increase, " I'll talk to my manager" gets it back to last year's at £136. Why this trickery? Do you think I'm a sucker who will just pay your first shot. Next time be honest in the beginning. I stayed because the service otherwise is good and the revised premium was very competitive. But please don't play games next year.”

Helpful Report

Posted 8 years ago

“The person I spoke to was very efficient and easy to talk to.”

Helpful Report

Posted 8 years ago

“FIRST CLASS SERVICE AND HARDLY ANY WAIT. THE LADY I SPOKE WITH WAS EXTREMELY HELPFUL, SHE LISTENED AND GAVE ME HER TIME, THIS WAS MUCH APPRECIATED.”

Helpful Report

Posted 8 years ago

“We have been pleased with the way our one claim a few years ago was dealt with and the price was competitive, despite the suggestions of some other online sites”

Helpful Report

Posted 8 years ago

“When trying to renew my car insurance by phone I was holding for 14 minutes one day and 12 minutes another. However, when I got through early one morning the person I spoke to was very helpful.”

Helpful Report

Posted 8 years ago

“very happy with my house insurance as I'm disabled I'm allways looking for the best quote and found it here”

Helpful Report

Posted 8 years ago

“Not pleased that I didn't get notifications for my renewal, got a phone call two weeks later to renew over the phone. It's the first time that this has happened usually get notice a few weeks before.”

Helpful Report

Posted 8 years ago

“When I eventually got through I was very impressed with the service i received”

Helpful Report

Posted 8 years ago

“We have always used RIAS Household insurance for the 19 years we have owned Dormer Cottage. Our first claim was for the kitchen carpet which was damaged beyond repair owing to a leak in the central heating system while we were away in January. This was all dealt with in next to no time. Thanks RIAS!”

Helpful Report

Posted 8 years ago

“Rias is the only insurer to send messages to warn of bad approaching weather conditions. Although I had no problems but it was reassuring to receive them I also like dealing with companies whose phone lines are in the UK”

Helpful Report

Posted 8 years ago

RIAS is rated 4.0 based on 1,467 reviews