RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use your website,and a great deal on my car insurance,thank you.”

Helpful Report

Posted 9 years ago

“Website was not clear regarding offer of 50% discount on breakdown did not apply to older vehicles”

Helpful Report

Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“sent email to wrong person. Requested proof of no claims discount, already sent. Requested proof on renewal of previous company, already sent.”

Helpful Report

Posted 9 years ago

“Purchased my car insurance by phone. Communication with insurance adviser was very good. Everything was explained to me and all my questions answered. There was no waiting for an adviser and my insurance documents arrived in the post promptly.”

Helpful Report

Posted 9 years ago

“very pleased best quote I could find”

Helpful Report

Posted 9 years ago

“We had house insurance in the past with you and now we have car insurance. Hopefully we won't need to use it. So far we are happy with the price and the contacts we have spoken to at Rias”

Helpful Report

Posted 9 years ago

“Courteous customer service smooth transaction no hassle”

Helpful Report

Posted 9 years ago

“Would have been very good if I could have seen my documentation on line. After five attempts and three phone calls. I gave up and contacted RIAS again requesting a paper copy This arrived and the information was all correct Many thanks Mike Hill”

Helpful Report

Posted 9 years ago

“The person who dealt with my purchase of house insurance was very charming and helpful, nothing was too much trouble of all the years I have been organising insurance for thing or another I never have experienced such kindness, without hesitation I would thoroughly recommend these people.”

Helpful Report

Posted 9 years ago

“We used a comparison site to look at renewing our home & contents insurance. The renewal for last year's provider had doubled, with no explanation of that. RIAS ticked all boxes and we were able to change our excess and recalculate the premium. It showed a good price for one year's insurance cover.”

Helpful Report

Posted 9 years ago

“Very competitive rates and very efficient sales team.”

Helpful Report

Posted 9 years ago

“after going on Go compare web site I decided to take RIAS car insurance and the following day took out Buildings and contents insurance all was carried out in a professional manner by your telephone operative's (Thank you) saved quite a deal of money on both insurances so look forward to renewals for next year at a similar cost john morley”

Helpful Report

Posted 9 years ago

“It was good to be able to get through quickly and receive helpful and friendly advice.”

Helpful Report

Posted 9 years ago

“very straight forward to purchase cover and the only company on all the comparison sites to quote the same premium throughout very satisfied with the hassle free way that cover was purchased”

Helpful Report

Posted 9 years ago

“As I set up my quote/policy on line I encountered no problems. POLICY HE 24863045693 HOWEVER ON OCTOBER 30th I SENT AN EM ADDRESSED TO "Home Customer Services" a simple message "As my wife is not computer "literate" it would be of enormous help if you could MAIL me our Policy Documents please." I have not receive from you any response to this message, nor have I received any requested documentation. David L Hunter 09/11/2015 1412”

Helpful Report

Posted 9 years ago

“Very easy to apply on-line and the following process was efficient.”

Helpful Report

Posted 9 years ago

“Simple and easy to fill in”

Helpful Report

Posted 9 years ago

“A much better price than my renewal quote. I spoke to Becky and she was very friendly and helpful.”

Helpful Report

Posted 9 years ago

“No hassle very quick and at the right price .”

Helpful Report

Posted 9 years ago

“Process was simple enough there were no problems”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,469 reviews