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RIAS Reviews

4.0 Rating 1,469 Reviews
76 %
of reviewers recommend RIAS
4.0
Based on 1,469 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Email:

customerservice@rias.co.uk

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Anonymous
Anonymous  // 01/01/2019
the person who dealt with my insurance policy was polite and business like.I will continue to use RIAS in the future.
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Posted 8 years ago
good change, quality, to the point good deal.
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Posted 8 years ago
I have renewed my house insurance already with rias As I haven't made a claim it's hard to say
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Posted 8 years ago
Very polite on phone and very good price
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Posted 8 years ago
Have been with RIAS for quite a few years now and have always found them to be competitive and very easy to deal with. Highly recommended.
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Posted 8 years ago
Speedy polite service
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Posted 8 years ago
Straight forward renewal,no pressure to accept Add-ons which I did not want.
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Posted 8 years ago
Renewed my motor insurance in a very prompt and professional manner. Thank you.
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Posted 8 years ago
Where is my new policy which I have paid in full for. I have one day to go before my old policy runs out. I hope the police do not want to see my new policy on Saturday because up until now I haven't got one. I live in hopes the post will bring it tomorrow. It should have been here by now. Poorly done RIAS.
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Posted 8 years ago
From Mr. J.E.Davies Policy No. S282384Y Please cancel insurance certificate and Direct Ebit I will not be renewing the policy through RIAS The price of £1536.56 is excessive I am returning the certificate to Ageas by mail.
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Posted 8 years ago
Dear Mr Davies, Thank you for your comments. A member of our Renewals Team will be in contact by telephone to discuss your request. Kind Regards, The RIAS Team
Posted 8 years ago
My experience dealing with Dean, your RIAS Customer Service person was very positive, courteous and efficient. I sincerely hope that he gets the benefit from my reference and that he was not only 'Very Good' but Excellent------ the best ever!
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Posted 8 years ago
The overall service is very good but find it annoying to receive a quote and when question the amount, having spent time approaching other insurers, I am then offeredI a lower sum from Rias, which is acceptable.
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Posted 8 years ago
A very efficient and courteous member of staff renewed our car insurance for another year. The whole process was quick and clearly explained.
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Posted 8 years ago
Easy to deal with. Quick and efficient service.
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Posted 8 years ago
Quick and very easy to renew insurance.
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Posted 8 years ago
helpful not pushy!
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Posted 8 years ago
Phone contact is easily established and staff are helpful . No claims experience to date. Unfortunately recent quote for motor insurace cover was wildly adrift of competition. Will continue to ask for quotations as appropriate.
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Posted 8 years ago
very good service when renewing my house insurance
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Posted 8 years ago
15 minutes before I could speak to a person. Not good enough.
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Posted 8 years ago
Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team
Posted 8 years ago
Every year, my increase in home insurance is quite high, but after a quick phone call I always agree a fair price, and I fortunately do not make unnecessary claims.
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Posted 8 years ago
RIAS is rated 4.0 based on 1,469 reviews