RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,467 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,467 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite on phone and very good price”

Helpful Report

Posted 8 years ago

“Have been with RIAS for quite a few years now and have always found them to be competitive and very easy to deal with. Highly recommended.”

Helpful Report

Posted 8 years ago

“Speedy polite service”

Helpful Report

Posted 8 years ago

“Straight forward renewal,no pressure to accept Add-ons which I did not want.”

Helpful Report

Posted 8 years ago

“Renewed my motor insurance in a very prompt and professional manner. Thank you.”

Helpful Report

Posted 8 years ago

“Where is my new policy which I have paid in full for. I have one day to go before my old policy runs out. I hope the police do not want to see my new policy on Saturday because up until now I haven't got one. I live in hopes the post will bring it tomorrow. It should have been here by now. Poorly done RIAS.”

Helpful Report

Posted 8 years ago

“From Mr. J.E.Davies Policy No. S282384Y Please cancel insurance certificate and Direct Ebit I will not be renewing the policy through RIAS The price of £1536.56 is excessive I am returning the certificate to Ageas by mail.”

Helpful Report

Posted 8 years ago

Dear Mr Davies, Thank you for your comments. A member of our Renewals Team will be in contact by telephone to discuss your request. Kind Regards, The RIAS Team

Posted 8 years ago

“My experience dealing with Dean, your RIAS Customer Service person was very positive, courteous and efficient. I sincerely hope that he gets the benefit from my reference and that he was not only 'Very Good' but Excellent------ the best ever!”

Helpful Report

Posted 8 years ago

“The overall service is very good but find it annoying to receive a quote and when question the amount, having spent time approaching other insurers, I am then offeredI a lower sum from Rias, which is acceptable.”

Helpful Report

Posted 8 years ago

“A very efficient and courteous member of staff renewed our car insurance for another year. The whole process was quick and clearly explained.”

Helpful Report

Posted 8 years ago

“Easy to deal with. Quick and efficient service.”

Helpful Report

Posted 8 years ago

“Quick and very easy to renew insurance.”

Helpful Report

Posted 8 years ago

“helpful not pushy!”

Helpful Report

Posted 8 years ago

“Phone contact is easily established and staff are helpful . No claims experience to date. Unfortunately recent quote for motor insurace cover was wildly adrift of competition. Will continue to ask for quotations as appropriate.”

Helpful Report

Posted 8 years ago

“very good service when renewing my house insurance”

Helpful Report

Posted 8 years ago

“15 minutes before I could speak to a person. Not good enough.”

Helpful Report

Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“Every year, my increase in home insurance is quite high, but after a quick phone call I always agree a fair price, and I fortunately do not make unnecessary claims.”

Helpful Report

Posted 8 years ago

“i recently renewed my contents insurance with you and as i did it by phone i spoke to one of your assistants who was very competent and delt with my request quickly and in busness like way ( sorry i cant remember their name yours with thanks D Barrack.”

Helpful Report

Posted 8 years ago

“good 'phone connection/very helpful service given”

Helpful Report

Posted 8 years ago

“Having taken out my house insurance with you for many years I do not expect to have to then shop around at every renewal time. I expect you to provide the best possible terms and conditions for renewal and not rely on my inertia in order to charge excessive fees which you then reduce. By checking this year I saved myself £239 and could have achieved greater saving for the equivalent cover elsewhere. I will not go through this exercise again.”

Helpful Report

Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

RIAS is rated 4.0 based on 1,467 reviews