RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,466 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,466 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Con artist, will never agree to cooling off period. Don't even think about it.”

Helpful Report

Posted 6 years ago

“Excellent!”

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(Car Insurance) - Posted 6 years ago

“You took my money 6days before the due date I telephoned to cancel but you sent out the documents this made me extremely anxious and worried I had diffficulty with your phone line with all the options I will not be insuring with you again”

Helpful Report

Posted 6 years ago

“Absolutely experience and customer service. Call centre Staff kept me holding on to different times for 32 mins..and 13 minutes...Got stuff wrong...asked the same question twice. I was told I would be called back, ended calling them back. Practically called be a liar 're amount of e.mail and letters they sent me. Then one guy admitted yes there were discrepancies! Someone recommended RIAS to me...!!!!”

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Posted 6 years ago

“The service was great and staff where very helpfull in answering the question i need answered”

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Posted 6 years ago

“Changing to them from lloyds bank due to price, evidence of no claims very hard for them to understand even though lloyds phoned them and explained I had not made any claims since buying the car,person I spoke to amazingly rude and was very tempted to change my mind and stay with lloyds but as I had been recently widowed could not afford the extra money.”

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(Car Insurance) - Posted 6 years ago

“Very satisfied customer”

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(Car Insurance) - Posted 6 years ago

“Awful. Wouldn’t accept no claims discount as was older than 2 years because I hadn’t owned a vehicle for that period. Didn’t tell me this when I took out policy. Wanted to charge an extra £400 to continue policy.”

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(Car Insurance) - Posted 6 years ago

“Premium given was extremely competative.”

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(Car Insurance) - Posted 6 years ago

“I havent made a claim and i think this is how u can really rate the company. Information asked is standard with any company.”

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(Car Insurance) - Posted 6 years ago

“Very quick and easy to deal with online”

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(Car Insurance) - Posted 6 years ago

“Simple and easy to use. just what you expect.”

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(Car Insurance) - Posted 6 years ago

“This probably typical of insurance companies, but they were not willing to provide a competive quote for renewing and even discount on multiple vehicles. They didn't care about rewarding loyalty and no claims record. They were very quick to charge me £50 for cancelling my insurance.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Everything was explained to me clearly so,I had no problem choosing rias”

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(Car Insurance) - Posted 6 years ago

“I bought car insurance thru a cash back site which should save me £60 but not received yet and its now March 18.......so a bit miffed ....would I use them again .......what do you think .....!!”

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(Car Insurance) - Posted 6 years ago

“Had a little accident drove over manhole that lifted and damaged from panel contacted insurance got quote from one of there nominated garages car repaired quickly could not ask for better service”

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(Car Insurance) - Posted 6 years ago

“So far so good”

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(Home Insurance) - Posted 6 years ago

“Renewal from other insurance was £86 dearer for exactly same from RIAS.NO BRAINER.”

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(Home Insurance) - Posted 6 years ago

“Very good to talk too and try to help u in anyway possibe”

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(Car Insurance) - Posted 6 years ago

“Professional in dealing with my enquiry”

Helpful Report

(Car Insurance) - Posted 6 years ago

RIAS is rated 4.0 based on 1,466 reviews