RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant, helpful young lady handled my call. An easy and straightforward transaction. My previous insurers were totally unhelpful when I called regarding my renewal. I'm more than old enough to remember what the words "Customer Service" are supposed to mean. I've embraced modern technology as far as I am able but readily confess that my 10 year old granddaughter is light years ahead of me. I have never tolerated shoddy service and when encountered I have always voted with my feet. I bought the Policy and I think there is little else to say.”

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Posted 8 years ago

“could not open documents on computer so rang you. no problems at all very helpful gentleman offered to post them out to me as me not good with computers”

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Posted 8 years ago

“Good response to queries and overall, a very professional team.”

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Posted 8 years ago

“You have not yet confirmed my cover due to your non acceptance of my proof of 9 years no claims bonus”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“A REALISTIC PRICE FOR MY VEHICLE INSURANCE......NICE TO KNOW THAT SOME PEOPLE ARE IN TOUCH WITH THE NEEDS OF DRIVERS......IN MY CASE DRIVING 60 YRS. AND NO ACCIDENT CLAIMS..........MANY THANKS..........REGARDS, Warren”

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Posted 8 years ago

“Changing to RIAS Car Insurance on line was so easy to follow the instructions. Fo me it was one of the cheapest renewals and best coverage”

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Posted 8 years ago

“Yes well satisfied”

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Posted 8 years ago

“Getting an online quote was quick and easy.”

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Posted 8 years ago

“Very helpful & professional service.”

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Posted 8 years ago

“Very good explained everything in detail to make sure it was right x great customer service would recommend”

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Posted 8 years ago

“Quick response to quote , good cover and price , pleasant staff to talk to.”

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Posted 8 years ago

“Good overall product competitively priced”

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Posted 8 years ago

“Given full details of the Car Insurance with explanations of the cover”

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Posted 8 years ago

“good quality home insurance cover for the price”

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Posted 8 years ago

“GOOD SERVICE AND VERY HELPFUL”

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Posted 8 years ago

“Excellent value for money,I saved £100+”

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Posted 8 years ago

“Very helpful and efficient service. Nothing was too much trouble, and everything was explained in the clearest possible manner. A pleasure doing business with RIAS.”

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Posted 8 years ago

“Very frendly agent helped me to decide to bye”

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Posted 8 years ago

“I found the young lady very helpful, and the policy to be to my liking1 thank you for all your help in this matter. Regards Brian Wright”

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Posted 8 years ago

“Instructions on what to provide for proof of no claims entitlement could be more detailed. When I was asked for further details I was not impressed with the comment that stated what I had provided was upside down, can you not rotate?”

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Posted 8 years ago

RIAS is rated 4.0 based on 1,469 reviews