RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have come back to RIAS as my premium is £180 a year cheaper for similar cover”

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Posted 8 years ago

“Good value for the cover I wanted by comparison to the renewal price offered by my existing insurer”

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Posted 8 years ago

“I purchased motor insurance and as requested sent RIAS the renewal notice from my present company. This rejected as insufficient and I cancelled the policy. I have been buying car insurance for 45 years and never had this happen before. RIAS are a Which? approved supplier; can I be the only pers”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“Easy to sort good price????”

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Posted 8 years ago

“Have car insurance with you and have always been extremely satisfied with the service and hopefully with home and contents will be just as good.”

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Posted 8 years ago

“bought car insurance through telephone consultation , very pleasant assitant . had further issues that needed sorting out so was asked to call back ,again very helpful and pleasant assistant”

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Posted 8 years ago

“very polite, new exactly what i was looking for, everything explained well, didnt have to um and ah about saying yes”

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Posted 8 years ago

“AFTER A LONG WAIT TO GET MY COVERNOTE I FINALLY AGREED TO HAVE MY DETAILS SENT WHICH I AM STILL WAIING FOR”

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Posted 8 years ago

“Excellent customer service via telephone. Provided useful information and offered a competitive quote.”

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Posted 8 years ago

“VERY EFFICIENT AND HELPFUL INFORMATION REGARDING MY APPLICATION”

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Posted 8 years ago

“I arranged my car insurance on line & it was quite easy understand.”

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Posted 8 years ago

“Excellent value,,only one drawback,when my car insurance was ready for renewal,,I received not one insurance certificate and book,,not 2,,but 3,,,,,all on the same day ? talk about OVERKILL”

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Posted 8 years ago

“good customer service explained everything to me in terms that understood excellent will recomend them”

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Posted 8 years ago

“No problems”

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Posted 8 years ago

“IWould like to say that I found the help given to me was very good and informative”

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Posted 8 years ago

“Appears to cover our needs.”

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Posted 8 years ago

“Purchased the policy online. Quite straightforward although I had to submit supporting information regarding no claims bonus twice.”

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Posted 8 years ago

“A good all round policy for a reasonable prIce for contents and buildings and home imergencies.”

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Posted 8 years ago

“Everything went well. Thank you”

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Posted 8 years ago

“Excellent service, although some confusion over the advertised free Protected NCD for clients with more than four years claim-free. Now hopefully clarified. The insurance is handled by Ageas, formerly Fortis, a Dutch-Belgian company.”

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Posted 8 years ago

RIAS is rated 4.0 based on 1,469 reviews