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RIAS Reviews

4.0 Rating 1,469 Reviews
76 %
of reviewers recommend RIAS
4.0
Based on 1,469 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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customerservice@rias.co.uk

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Anonymous
Anonymous  // 01/01/2019
Excellent all round service. Just what I expected.
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(Car Insurance) - Posted 9 years ago
Very good service quick to respond clear information
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(Home Insurance) - Posted 9 years ago
As i have not made a clam against this policy i am unable to leave any comment and god forbid i will not have to test the policy .
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(Car Insurance) - Posted 9 years ago
there is nothing to say you can only judge a policy if you have to make a claim and how the insurers deal with it, if its good then you are happy if the results don't work in your favour then not so happy.
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(Home Insurance) - Posted 9 years ago
Excellent company to do business with. Everything was self explanatory and easy to follow. I have no issues with this company.
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(Home Insurance) - Posted 9 years ago
Fast and friendly and an excellent price. Not keen on being asked why not buying "add-ons" - customers usually know what cover they need having thought about it before using comparison web-site etc
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Posted 9 years ago
I found it very easy to understand my policy the staff are very helpful and I am pleased with my policy both what it covers and the cost.
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(Car Insurance) - Posted 9 years ago
A very good service in purchasing a policy - trust same applies if the need to claim arises.
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(Home Insurance) - Posted 9 years ago
The younge man was very knowledgeable and hekpfulFirst class Service Helpful Staff
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Posted 9 years ago
good value. seems like fair conditions.
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(Home Insurance) - Posted 9 years ago
Excellent all-round
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(Car Insurance) - Posted 9 years ago
RIAS claimed to allow up to 9 years NCD. I had not had a claim for 10 years and showed documentary evidence for that last claim. However RIAS would only accept the NCD allowance of the previous insurer, which showed less than 10 years because their maximum was less. Hence RIAS discounted my evidence and demanded an extra 15% on top of the original quote which I paid grudgingly. Their renewal quote, including an extra year's NCD was 15% higher again.
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(Car Insurance) - Posted 9 years ago
I found rias to be excellent with documentation delivery and communication.
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(Car Insurance) - Posted 10 years ago
Very helpful people; very prompt responses and early with any renewal paperwork. Good competitive prices. My only concern is that having set up a direct debit I get very little paperwork to see what I am covered for - useful when deciding whether to renew or not.
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(Car Insurance) - Posted 10 years ago
the price was right so I got what I had ask for.
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(Car Insurance) - Posted 10 years ago
First class and excellent service. No constant mither with endless junk mail. Just a top rate product at an unbeatable price.
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(Car Insurance) - Posted 10 years ago
I made the mistake of going for the cheapest Quote, on reflection, When add you the excess and the insurance premium It was not a good deal.
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(Car Insurance) - Posted 10 years ago
NONE TO SAY.
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(Car Insurance) - Posted 10 years ago
No problem vehicle insurance. Would recommend every time.
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(Car Insurance) - Posted 10 years ago
I changed my address and had to pay £5O+ which I thought was excessive as I am a pensioner I was hard pressed to find the extra money.
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(Car Insurance) - Posted 10 years ago
RIAS is rated 4.0 based on 1,469 reviews