RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,466 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,466 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I pay by direct debit, and donot claim (so far thank goodness), so have nothing to review.”

Helpful Report

Posted 8 years ago

“Having been insured with RIAS for several years now, I have not had any reason to change. However, this year my renewal cost had increased by about 30%. On querying this, it was immediately reduced, giving a quote of £179.40, reflecting a rise of about 5%, this being perfectly acceptabe in the current economic climate.”

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Posted 8 years ago

“I found renewing my home insurance very easy, the gentleman who took my call was very good and made it very easy. I would recommend Rias to my friends.”

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Posted 8 years ago

“V competitive without cutting back on crucial features”

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Posted 8 years ago

“Spoke to a pleasant young man - with a sense of humour - always a plus! He was knowledgeable in terms of answering my questions, but not "pushy" as so many salespeople are. Nice to be speaking to someone in the UK”

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Posted 8 years ago

“Was on holiday when my policy was to be renewed. I rang up on Easter Saturday and the operator renewed my policy with the minimum of fuss. Great service”

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Posted 8 years ago

“Renewal of my contents and buildings insurance on the phone was very straightforward.”

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Posted 8 years ago

“Reminder arrived on excellent timing before old policy expired....Quote good compared to other companies.....fast and efficient renewal procedure Many thanks John b”

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Posted 8 years ago

“Very helpful good price”

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Posted 8 years ago

“This was a renewal of existing policy. I phoned to advise that the renewal premium was too expensive. The gentleman I spoke to asked me to hold for a minute and then came back with a substantially reduced figure which was accepted.”

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Posted 8 years ago

“I renewed my car insurance by telephone on 21st March, 2016. Yesterday I received another Car Insurance Renewal Invitation pack. My car insurance runs out today 29th March and am still waiting for my car Insurance certificate to be delivered. Not very happy!!!”

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Posted 8 years ago

“had excellent service from rias”

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Posted 8 years ago

“Excellent service, knowledgeable friendly staff to which nothing seems too much trouble. Great prices and a wide variety of options for cover.”

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Posted 8 years ago

“Excellent insurance with reasonable price and the good thing is that the price is going down every year”

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Posted 8 years ago

“The staff where very helpful on the phone”

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Posted 8 years ago

“The gentleman I spoke with was extremely helpful and knowledgeable and offered me a quote for home insurance when it becomes due. Recommended.”

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Posted 8 years ago

“Better quote this year, so no need to refer to comparison sites”

Helpful Report

Posted 8 years ago

“Although RIAS are not the cheapest they have always been very fair whenever I have had to make a claim.”

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Posted 8 years ago

“I would like to know why the insurance confirmation document 26147X/S251965V I received consisted of just one page & didn't contain vehicle details /cover & usage /driver information / insurance history and COST ? Date of insurance 25th March 2016 - 25th March 2017 Miss Nora Connolly 5 St. Mark's Gate London E9 5HT noraconnolly3@gmail.com”

Helpful Report

Posted 8 years ago

“I have not required to make a claim on my insurance so have no experience of service from your company on this matter, I have always found your sales personnel helpful and curtious , so if I required help in a claim all would be well. Richard Cridland”

Helpful Report

Posted 8 years ago

RIAS is rated 4.0 based on 1,466 reviews