RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,473 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,473 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good to deal with, helpfull,polite staff”

Helpful Report

Posted 9 years ago

“Have been with RIAS for quite a few years now and have always found them to be competitive and very easy to deal with. Highly recommended.”

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Posted 9 years ago

“Straight forward renewal,no pressure to accept Add-ons which I did not want.”

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Posted 9 years ago

“Renewed my motor insurance in a very prompt and professional manner. Thank you.”

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Posted 9 years ago

“My experience dealing with Dean, your RIAS Customer Service person was very positive, courteous and efficient. I sincerely hope that he gets the benefit from my reference and that he was not only 'Very Good' but Excellent------ the best ever!”

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Posted 9 years ago

“Easy to deal with. Quick and efficient service.”

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Posted 9 years ago

“Quick and very easy to renew insurance.”

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Posted 9 years ago

“helpful not pushy!”

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Posted 9 years ago

“very good service when renewing my house insurance”

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Posted 9 years ago

“i recently renewed my contents insurance with you and as i did it by phone i spoke to one of your assistants who was very competent and delt with my request quickly and in busness like way ( sorry i cant remember their name yours with thanks D Barrack.”

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Posted 9 years ago

“Competitive price,and good service.”

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Posted 9 years ago

“My insurance became very expensive ,I rang up to cancel and the lovely lady talked me through it suggested a few things and I got a reduced premium I had a claim this winter and the service was exceptional, Always ring them up if you have a problem the are ,after all the experts”

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Posted 9 years ago

“At RIAS always very helpful. We have been customers for a very long time and we get value for money.”

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Posted 9 years ago

“House insurance excellent Car insurance to Aviva at half your premium.”

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Posted 9 years ago

“Impressed with outlay of policy in book form. Person I spoke to today about errors in my policy was very pleasant and knowledgeable. His assistance was very much appreciated. Thank you”

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Posted 9 years ago

“A little concerned at the initial quote for my policy but a short polite phone call reduced the figure to a more acceptable one”

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Posted 9 years ago

“Always a pleasure to deal with - a very fair Company. Not always cheapest at first glance but check out the excesses etc and it should be easy to decide”

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Posted 9 years ago

“Quick easy and was competitive”

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Posted 9 years ago

“renewed house insurance staff member very helpful had sound understanding of all areas i asked about .i was very happy with the price.”

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Posted 9 years ago

“I concluded the business online and found your staff very knowledgeable, polite and helpful. The addition of personal accident was clearly explained and I decided to accept this. I was not pressed to take up other insurances although some were mentioned. The price was very good indeed. Thank you. Terry Smith.”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,473 reviews