RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a helpful, knowledgeable and friendly telephone conversation in order to arrange my insurance.”

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Posted 9 years ago

“Although those answering phone queries are helpful the constant references to what is found online are tiresome, as is the blank refusal to send anything by post for slower consideration.”

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Posted 9 years ago

“Insurance sorted out with no fuss or bother in a matter of minutes. Couldn't be more simple.”

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Posted 9 years ago

“I took my car insurance through RIAS who provided me with a very good quote on a compare insurance site. The process was very simple and had my insurance documents within hours. Will certainly look at RIAS for other insurance quotes. Jimmy”

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Posted 9 years ago

“Good competitive rates, saved £100 by switching, easy to do”

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Posted 9 years ago

“Had phone call from Rias who, on hearing all my requirements for house insurance commencing 21 December 2015, gave me an excellent quote which I accepted. The caller spoke clearly and it was a pleasure to do business with Rias. I now look forward to receiving my policy documents in writing by the due date.”

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Posted 9 years ago

“very quick not the cheapest but offers more for your money excellent value.”

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Posted 9 years ago

“were very efficient but we did most online”

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Posted 9 years ago

“Clear imformation.”

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Posted 9 years ago

“I found that it was so easy to insure my car through your company on you web site.”

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Posted 9 years ago

“Very reasonable quotes - easy access, just struggling to print off Email showing documents.”

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Posted 9 years ago

“Competitively priced and easy to swap.”

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Posted 9 years ago

“Rang exactly when they said they woulod - efficient and helpful”

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Posted 9 years ago

“Extremely helpful and able to answer questions with clarity. Efficient paperwork.”

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Posted 9 years ago

“Only issue was the additional products on offer and more especial the replacement car, I did not realize that this was different from a Courtesy car which was already included in the the quote and I nearly canceled thinking I needed to pay more money. Other than that this looks like a good deal. I will tell you more if I am an unlucky enough driver to have an accident and I have to make a claim.”

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Posted 9 years ago

“I rang RIAS twice to ask how adjustments to my cover would affect the quoted premium, such as altering my voluntary excess and removing the separate optional excess insurance. On both occasions the person I spoke to was unhelpful and condescending. In the end the only way I could tailor my quote was by going online and seeking an entirely fresh quote. In the end I did stay with RIAS although they were not quite the cheapest option, mainly because starting afresh with them also offered me the bonus of an online account with them that hopefully will give me a better renewal experience next year. Also their web site is clear and straightforward. In short, the web experience was good, the humans less so.”

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Posted 9 years ago

“Verry good service .All required cover given in clear & easy to read format.”

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Posted 9 years ago

“Queries dealt with via`phone efficiently and professionally.When told that a `phone call back to myself would be made it was. The only criticism is why send two copies under separate post of the insurance details?”

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Posted 9 years ago

“I was struggling finding quotes on comparison websites where so many impossible questions were asked, such as rebuild figure or nearest tree to property boundary. I'd almost given up when a friend suggested RIAS. So I looked and felt comfortable with your website, straight-forward, easy to navigate. Once I'd decided I rang to finalise my insurance and spoke to John who was charming, very helpful and understanding. You sent the paperwork within a week. It might have been nice to receive an email confirming that my insurance was in place but apart from that I am happy. The quote was competitive, not the cheapest, but better value than Aviva . I just hope renewal in 12 months' time will be equally competitive. Thank you. I shall get a motor insurance quotation from you when the time comes next year.”

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Posted 9 years ago

“excellent on price”

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(Home Insurance) - Posted 9 years ago

RIAS is rated 4.0 based on 1,469 reviews