RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,473 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,473 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My phone call was answered promptly and the payment of my renewal premium handled with the minimum of fuss apart from a short delay in getting my records up on screen.”

Helpful Report

Posted 9 years ago

“I purchased car and house insurance with Rias finding they had value for money. The staff were first class they listened to what you said and no pressure put on you.”

Helpful Report

Posted 9 years ago

“I always like to check my insurance premium to be sure I have the best deal, to cover my house. as always I was helped by RIAS staff to achieve this thank you very much.”

Helpful Report

Posted 9 years ago

“RIAS asks me for feedback on my recent purchase which was NOT done online so I cooperate and then find myself on a page whose heading refers only to online shoppers. Should I continue with this ? - presumably not.”

Helpful Report

Posted 9 years ago

“We did not have to wait very long before our call was answered when we rang to talk about paying for our home insurance renewal. The lass we spoke to (Natalie we think) was very pleasant and dealt with us very efficiently.”

Helpful Report

Posted 9 years ago

“The advisor amended a couple of my wife's & other details and then I renewed my policy. All was simple and left a feeling of satisfaction that everything was handled well.”

Helpful Report

Posted 9 years ago

“Had experience of making a claim in 2013 ( house burglary ) and it was dealt with very professionally. Although not the cheapest quote for my car this time I feel confident that I am in good hands.”

Helpful Report

Posted 9 years ago

“The young lady I dealt with was excellent,10/10: I am a little hard of hearing and I asked her if she would speak a little louder and more slowly. She did exactly that and I was very appreciative. She was also extremely helpful in guiding me through and offering a reduced premium for the renewal my home insurance. Secondly, may I just register my disappointment at the booklet system used for setting out details of our cover. For me it is a retrograde step from the schedule used in previous years and makes it a lot harder to follow. It is my guess that you have introduced some procedural changes and in the process confused things.”

Helpful Report

Posted 9 years ago

“I had a claim last year for storm damage RIAS dealt with this most efficiently and the insurers well very professional and arranged all surveys and the work was carried out by their sub contractors who did an excellent job and left the property in a very clean and tidy state. I was most impressed by the way the whole matter was dealt with”

Helpful Report

Posted 9 years ago

“The person I spoke to was extremely polite and helpful not at all pushing a new addition ion to my normal Policy”

Helpful Report

Posted 9 years ago

“http://www1.cineworld.co.uk/cinemas/aberdeen-union-square#films. Disappointed with the hassle every year trying to bring the premium down.on a positive point, the second customer services man I spoke with went out of his way to sort out my daughter being put on the policy,very helpful.”

Helpful Report

Posted 9 years ago

“you get just what you need,,, no pestering calls trying to sell other things”

Helpful Report

Posted 9 years ago

“Good Company to conduct business with. No fuss renewal procedure. Always give a competitive quote. Not afraid to reduce the premium on renewal without being approached”

Helpful Report

Posted 9 years ago

“Quick efficient service however do you need to issue duplicated documents?”

Helpful Report

Posted 9 years ago

“Good clear precise renewal documentation. Renewal process Quick and efficient.”

Helpful Report

Posted 9 years ago

“Renewal of my home insurance policy was done very easily”

Helpful Report

Posted 9 years ago

“We have no issues with your insurance company. You have a friendly helpful team.”

Helpful Report

Posted 9 years ago

“Very happy with the service”

Helpful Report

Posted 9 years ago

“My phone call was quickly & efficiently dealt with. Many thanks.”

Helpful Report

Posted 9 years ago

“Your assistant was very polite even when l put her under stress trying to get the quote down.insurance was successfully completed thankyou.”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,473 reviews