RIAS Reviews

4.0 Rating 1,467 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,467 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful and explained all in detail.”

Helpful Report

Posted 8 years ago

“Excellent customer service. \a very good price and terms.”

Helpful Report

Posted 8 years ago

“good thankyou,i have renewed again .”

Helpful Report

Posted 8 years ago

“This is the first time that I have taken out car insurance with this company. Found them very professional in the way my application was dealt with and their quote more competitive than my existing insurer. Documents were received timeously.”

Helpful Report

Posted 8 years ago

“I have always found RIAS to be polite, courteous and efficient. Waits are not too long and they show willingness to negotiate with loyal customers.”

Helpful Report

Posted 8 years ago

“Excellent. Very thorough, the operative made sure that I was happy, and everything was clear. Excellent price.”

Helpful Report

Posted 8 years ago

“Very helpful ,and efficent”

Helpful Report

Posted 8 years ago

“I compared prices on the web but prefer to speak to a person when finalising so I contacted the number given and the young man I spoke to was very helpful and made sure everything was clear.”

Helpful Report

Posted 8 years ago

“l renewed over the phone .Very little waiting time.Quite satisfied with dealings over phone.To sum up quite satisfied.”

Helpful Report

Posted 8 years ago

“RIAS will always try to help. By trying to reduce the cost if they can or in any other way they try to help. Very good Company.”

Helpful Report

Posted 8 years ago

“Extremely competitive quote, simple application and very good cover. Well done.”

Helpful Report

Posted 8 years ago

“Dand highly eifficult to been in terms of value, claims experience, fast, efficient and coutious, and highly recommended. Dr W Brunskill (Burbage) ANd i've never done this before,”

Helpful Report

Posted 8 years ago

“I have been with your company for 9 years and never made a claim and yet my policy has increased considerably each year. This year is the biggest increase ever. Where is the 80% no claims discount. I consider I am now being "Ripped off"”

Helpful Report

Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“26 percent increase in car insurance which agent could not explain,despite no changes in circumstances.not interested in customers loyalty”

Helpful Report

Posted 8 years ago

“Amazing !!!!!! My premium was reduced in price, compared to last year, without me even asking for it. Thank you so much.”

Helpful Report

Posted 8 years ago

“As I have just taken over the policy from my husband who, died last year, I was shocked that the cost was increased so much. I have been the named driver on this policy for more than 50 years and regular drove the car over those years. I appreciate that I have not been the policyholder before but feel that the 9 year no claims bonus should apply to me as well as my husband.”

Helpful Report

Posted 8 years ago

“New customer- my experience so far has been excellent”

Helpful Report

Posted 8 years ago

“Competetive prices provided by RIAS when compared with like for like cover, using a well known comparison website . Always found staff very helpful whenever I have rang regarding renewal.”

Helpful Report

Posted 8 years ago

“Good value for money that does what it says I t does!”

Helpful Report

Posted 8 years ago

“Very happy with service.Also knowing that if anything does happen then it gives me peace of mind to know that i have house insurance with Rias.”

Helpful Report

Posted 8 years ago

RIAS is rated 4.0 based on 1,467 reviews