RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy transaction”

Helpful Report

Posted 8 years ago

“Sorry I have changed to another.”

Helpful Report

Posted 8 years ago

“Clear and precise information. Quick process with friendly staff.”

Helpful Report

Posted 8 years ago

“Excellent and polite call. Straight in with a competitive price then quickly organised new policy; fully explained too!”

Helpful Report

Posted 8 years ago

“I found the online obtaining of quotations very useful and easy to follow. I would only suggest that two postings of general information leaflets, before sending of the confirmation and the Policy document, was a bit wasteful. But overall OK.”

Helpful Report

Posted 8 years ago

“helpfull and good price”

Helpful Report

Posted 8 years ago

“I obtained the quote online but then decided I needed to speak to someone to clarify an issue. The person I spoke to was very helpful and explained everything in a clear and consise manner. Overall a good experience”

Helpful Report

Posted 8 years ago

“Very helpful and knowledgeable staff Thank you”

Helpful Report

Posted 8 years ago

“very satisfied with your service . Many thanks”

Helpful Report

Posted 8 years ago

“YOur website gave some wrong information and it was essential to talk to a human being who were quite helpful and sorted it. The email about my MOTOR Insurance then came from HOME Insurance so clearly there are (hopefully now were!) issues with connectivity on the website and email”

Helpful Report

Posted 8 years ago

“Bought car insurance online and was told I would have to send proof of no claims. I sent my renewal letter and was told this was not acceptable so I sent all the details of my last insurance which included the no claims. Had a phone call to say that these were not acceptable but that a renewal letter would be! Told them I had already sent this. Eventually got it sorted but not sure I will go with Rias again. I did not have this problem with Saga.”

Helpful Report

Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“Good phone sevice very helpfull”

Helpful Report

Posted 8 years ago

“Very pleasant sales person, quick and straight forward.”

Helpful Report

Posted 8 years ago

“I was very impressed with the knowledge and professionalism of the person who handled my request. The cost of my policy was some £60.00 less than my previous motor insurance company (Legal and General) and for the same cover.”

Helpful Report

Posted 8 years ago

“very satisfied with all aspects of insuring with rias”

Helpful Report

Posted 8 years ago

“RIAS gave me a competitive quote online and were willing to negotiate, by phone, to make their final offer better than any others.”

Helpful Report

Posted 8 years ago

“have cancelled policy had cheaper quote from another insurer”

Helpful Report

Posted 8 years ago

“took out house and contents insurance around 20 Jan to start 1.2.16 still have not received policy. Mrs. J. Carter. 48 Brompton Farm Road Strood, Rochester, Kent.ME2 3QY”

Helpful Report

Posted 8 years ago

“very pleased with service of young lady who dealt with my quote & the price would recomend”

Helpful Report

Posted 8 years ago

“Very efficient and helpful”

Helpful Report

Posted 8 years ago

RIAS is rated 4.0 based on 1,469 reviews