“I bought a lcd tv 5 years ago with supercare cover .
the tv failed near the end of its 5 year guarantee. after I phoned richer sounds the tv was collected swiftly & an authorisation for a new tv was given within days.
I was offered a loan unit too to cover the period in-between !!
I picked up my brand new & sealed tv today and the service from Andrew and Brighton was absolutely excellent.”
“Good website which I checked out prior to going to store. Plenty of staff on, Andre knew exactly the product I wanted, 19inch TV . I was in and out in 10 mins. Excellent experience.”
“When your not sure whats the best buy for your needs these guys know what their talking about brought floor standing speakers plus leads and they even fitted the banana plugs for me great service”
“What can I say - excellent and polite service and did all they could to get further money off an already discounted product. I would definitely recommend and will be using them again in the future; you don't get service like this at Currys or PC World!!”
“Ordered a TV by phone & collected from the store the next day.The staff were very helpful & carried the TV to my car.All in all a pleasant expierience.”
“You can tell how popular they are
because they are allways busy but if your patient the wealth of knowledge the guys have ,they will be able to help you with your requirements even if your a complete technophobe,so don't worry & don't delay if you need a tele,hifi or some leads or headphones visit Richersounds, Today.”
“Very pleased with my overall Richer Sounds experience whilst purchasing a hi-fi system. After making many purchases over the years I recently had an issue regarding a purchase but this was quickly put right. It's good to know that the overall customer experience is at the heart of what Richer Sounds do, plus they know what they're talking about. Will use again in the future.”
“Always shop at richer sounds for TV and hi -fi ,nice to have hassle free advice, and as always staff have time to help you make the right choice,competative prices and good warranties to give peace of mind.”
“A work friend uses Richer Sounds in Newcastle, he recommended them because there is no silly sales push, just take it or leave it advice, which is exactly what we received from Alan so we bought. I would recommend the Brighton branch to anyone.”
“A Samsung F7000 smart tv, and a Panasonic e6b in one month, one delivered and the other bought in store with good advice and 5year guarantees given free! Thank you Richer Sounds, well done!”
“Ok basically I visit many shops, and these days all I find is people that really don't want to be there.
They give me the same old story "yes mate if its not on the shelf we aint got it", don't come in here to mess me about buy what you want and the get out.
Seems that you are running a much more traditional set up where for once you can get an excellent service and I can speak to people that really know the product and care.”
“Replacing a 14 month old sony blue ray player that had stopped working was never going to be fun, but the friendly helpful advice and service at Richer Sounds took the sting out. The salesman checked all the brands to see which model would play .mkv files and is DNLA compliant I went for a Pioneer model, recommended for its build quality and performance. When I mentioned I was unsure, the reply was if your not happy with it just bring it back. Win Win !”
“I rang to check stock availability the item was in stock but not on show but they were very happy to unwrap/plug in and demonstrate. They also honoured their price match promise which includes the Web (unlike Curry's). All VERY satisfactory -thanks”
“I came in to buy a replacement for my DVD player which had stopped working. I explained what i required and was recommended a product that i then purchased and it has proved to be exactly what i wanted. you can't beat personal service over on-line shopping”
“Andre was quick, efficient and displayed an excellent product knowledge on my most recent visit. I always research what I need from a lay point of view prior to any purchase and am never disappointed with the sales staff knowledge and advice.”
