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Richer Sounds - Hanley Reviews

4.7 Rating 31 Reviews
97 %
of reviewers recommend Richer Sounds - Hanley

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Anonymous
Anonymous  // 01/01/2019
I spoke to two staff members during my recent purchase with richersounds and both were friendly and courteous. This was done over the phone as, being confined to a wheelchair, I was unable to visit the store easily during the week. Jack sorted the transaction out over the phone and, taking my condition into account, arranged to personally deliver my new TV and soundbar himself after he finished work that week! I couldn't honestly ask for more and the fact they're cheaper than everyone else is an added bonus!
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Posted 10 years ago
Outstanding service, yet again. Alex is a gem. It is a breath of fresh air to visit and receive advice from knowledgeable staff
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Posted 10 years ago
I fancied a new TV, its an expensive purchase and I had to get it right first time so I looked on the 'net, in stores etc and it soon became apparent that its a complicated business. Larger stores obviously just wanted to sell me something expensive without really being good at giving advice. Thought I'd try Richer Sounds and it was a great experience, the staff all knew their stuff and I felt that their advice was very genuine. I've ended up with a TV that was cheaper than any other store with the benifit of a 5yr warranty throw in. I am very happy with my purchase it far exceeds my expectations, I really can't thank you enough, Cheers!
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Posted 10 years ago
I have purchased a Samsung Smart TV as a gift for a family member and the sales staff at Richer Sounds were very helpful and informative. They answered questions very honestly, checked stock, and even carried it to the car. The tv was for our adult grand-daughter who was amazed at what this tv could do. She telephoned the store the next day for some information about one of the apps on the tv and the helpful staff gave her the necessary info. They even gave her the contact number and e-mail address for the manufacturer in case she needed further assistance. I have purchased electrical items myself from Richer Sounds and have been very pleased with both the quality and prices of this store. So you can shop with confidence from Richer Sounds.
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Posted 10 years ago
Collected my Panasonic after having it kindly put aside. Friendly staff and helpful, I would highly recommend this branch to friends and family.
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Posted 10 years ago
A big thank you to Gareth and the rest of the team at Richer Sounds Hanley for helping me with choosing my new TV.
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Posted 10 years ago
Excellent advice as expected from RS, great product, friendly sales staff.
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Posted 10 years ago
It's easy to buy from Richer Sounds. Tell them what you have in mind, listen to their recommendations, make your purchase safe in the knowledge you have their back up support and a five year Gurantee on the product.
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Posted 10 years ago
Very knowledgable staff, found it very relaxing and reasuring with the service received from Gareth full marks all round
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Posted 10 years ago
I liked the fact that the layout of items for sale was straight forward, also no one hassled you but when you asked for advice it was forth coming and not to much jargon. I was very impressed by the whole experience.
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Posted 10 years ago
Friendly and very professional towards me
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Posted 10 years ago
Richer Sounds - Hanley is rated 4.7 based on 31 reviews