“
Our Cambridge music centre developed a fault so we returned it to the Maidstone store expecting it to be sent away for repair. We were delighted to find that we were provided with a replacement set under the terms of our guarantee. Excellent service provided by Piers in the Maidstone store. Many thanks. We will return.
”
posted 6 years ago
- Bryan Dewar
“
I bought an Onkyo surround system and LG 65" 4K OLED. I wasn't sure how to configure, Damien from the Brighton branch came to my home and set the whole system up for me. Brilliant. So I just relocated and needed a little tech support setting up again. I text Damien, it was his day off, he was on it. Did what he could on the phone, put a shout out to his colleagues in other branches and within the hour my problem was resolved. 5 star service always !!
”
posted 6 years ago
- Karl Thomas
“
I visited Hanley branch of richer sound, served by John, once again brilliant service from him and all the staff very friendly
”
posted 6 years ago
- Mr Plant
“
Informed service that supports and guides you to your purchase rather than pushing you in the direction that gives the sales rep the best commission (nationwide electrical superstore - you know who you are!).
Every time I have visited Richer Sounds I have come away feeling I've had good advice and I have a good value and that's why I will come back again and again.
”
posted 6 years ago
- Mr Michael Lane
“
Excellent service received from the Kingston team. You can buy with absolute confidence from these guys and you will receive nothing but 5 star service from them
”
posted 7 years ago
- Mr. William Woods
“
Great service in store, very good prices, and no problem at all when I got my unused SuperCare warranty refunded after 5 years. I love this company, rate them even higher than John Lewis for my electronics purchases.
”
posted 7 years ago
- Mark Glasgow
“
Quality products always at the best prices, plus individual unbiased service that always makes me feel like a valued customer - so different from the experience with famous big chains. I've bought Hi-Fi and TV equipment from Richer Sounds for many years and they've always made me happy - and I always know that I'm buying from a private British business who take pride in delivering good service. Thank you Richer!
”
posted 7 years ago
- Jan
“
Brilliant service, friendly and knowledgeable as always!
”
posted 7 years ago
- Anonymous
“
We recently visited Richer Sounds Stockport where we met the manager Patrick who gave us excellent advice and service. We later rang and spoke to Patrick and then Nathan who took order which we received the following day. We cannot speak too highly of the courtesy and service we received we will definitely use Richer Sounds in the future and recommend them to friends and family
Thank you Mr N Unsworth
”
posted 7 years ago
- Norman Unsworth
“
amazing service.
”
posted 7 years ago
- Anonymous