RIFT Tax Refunds Reviews

Name: RIFT Tax Refunds
Address: Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,, Ashford
Rating: 4.38

4.4 Rating 729 Reviews

84 %

of reviewers recommend RIFT Tax Refunds

Company Reviews

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Phone:

01233628648

Email:

info@riftrefunds.co.uk

Location:

Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,
Ashford
TN25 4AZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is well coordinated and up to date no matter who picks up the phone.”

Helpful Report

Posted 10 years ago

Thanks Agbor, it's always great to hear from a happy client

Posted 10 years ago

“Rip off mess tax code up”

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Posted 10 years ago

“"A very true saying in life"is that you get what you pay for. IN RIFT YOU GET TOTAL TROUBLE FREE DEALINGS WITH H.M.R.C TOTALLY RECOMMENDED”

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Posted 10 years ago

Thanks Michael, it's always great to hear from a happy client

Posted 10 years ago

“Excellent service but not the right result not rifts fault”

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Posted 10 years ago

Thanks Ronald, it's always great to hear from a happy client, even though we couldn't give you the result you were looking for. Hopefully you'll earn some cash through our referrals scheme!

Posted 10 years ago

“I found using the service very simple and the staff I spoke to throughout the process were very helpful. Whenever I needed to ask anything via phone or online chat, I was promptly answered.”

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Posted 10 years ago

“Very quick, very efficient no worries at all, would recommend”

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Posted 10 years ago

Thanks Daniel, it's always great to hear from a happy client

Posted 10 years ago

“The money yr company take is a bit 2 much. Apart from that its ok.”

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Posted 10 years ago

Hi Lee, thanks for your feedback. We charge differently to other companies or accountants as our fee includes every bit of work from beginning to end to process a claim (not just sending paperwork to HMRC and then leaving you to deal with any issues that might come up). More importantly It also includes the unique RIFT Guarantee which means that if any money recovered is repayable to HMRC RIFT will make the repayment at no cost to you - in other words The refund we send you is 100% yours to keep. This is something no other company offers. At the end of the day it's down to you if you want to switch to a different company next year, or even if you want to submit the claim yourself - we'll help you find out whether we think you're eligible again for free and then if you decide not to submit your claim with us there's no charge!

Posted 10 years ago

“received my monies with support to complete the claim and close existing HMRC matters in good time. Yes the company take a cut but they actually did all the leg work. Nice unexpected payout.”

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Posted 10 years ago

Thanks Paula, it's always great to hear from a happy client

Posted 10 years ago

“Excellent fast service”

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Posted 10 years ago

Thanks Ronald, it's always great to hear from a happy client

Posted 10 years ago

“Yes there was very kweck service”

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Posted 10 years ago

Thanks Sazan, it's always great to hear from a happy client

Posted 10 years ago

“rift did excellent for us”

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Posted 10 years ago

Thanks David, it's always great to hear from a happy client

Posted 10 years ago

“In total I was due about 1500 pounds , in reality I received 1011 pounds which I think is a bit of a scandal , maybe 1300 would have been more of a suitable figure !”

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Posted 10 years ago

Hi Thomas, thanks for taking the time to leave us a review. I'm sorry to hear you weren't happy with our charges - we'd like to give you a call to discuss your claim as our advisers should have made our charges clear before we began the process, is there a good time to get in touch?

Posted 10 years ago

“Been using rift for a few years.no complaints till this year. Charge 28% for just making travel claim (PAYE) you say.over £1000 charges , ridiculous. Previous year only charge £225 for lot more work and rebate (self employed) you say.not happy”

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Posted 10 years ago

Mi Michael, thanks for taking the time to leave us a review. I'm sorry to hear that you're not happy with our charges as a PAYE client - we'd like to give you a call to discuss some details as it sounds like we may not have communicated as clearly as we could, is there a good time for us to ring?

Posted 10 years ago

“Superb no problems will definitely use rift again”

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Posted 10 years ago

Thanks John, it's always great to hear from a happy client

Posted 10 years ago

“Great. nothing but good news from rift. thanks a lot”

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Posted 10 years ago

Thanks Adam, it's always great to hear from a happy client

Posted 10 years ago

“Good communication and polite service. However after collecting over 6 years of documentation and then only needing 1 years of it was slightly frustrating. The target audience for the mod tax refund is not soldiers due to the fact we move every 3-5 year and not the two years as prescribed by hmrc.”

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Posted 10 years ago

Hi Stuart, thanks for your feedback. I've passed your comments onto our team so we can improve our process and do better next time. We've only been working with the MOD closely for the last couple of years so there's definitely more we can do to recognise your specialist situations and we've already begun to work with UK armed forces organisations to make these changes. Robyn @ RIFT

Posted 10 years ago

“I was lmpressed with rift very good”

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Posted 10 years ago

Thanks David, it's always great to hear from a happy client

Posted 10 years ago

“RIFT are always in touch with you to inform you of the location of your application. Would use RIFT again!”

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Posted 10 years ago

Hi Shelley, thanks for your feedback it's always great to hear from a happy client. We'll look forward to hearing from you next time!

Posted 10 years ago

“Helpful, but sometimes phone to much. Money for old rope!”

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Posted 10 years ago

Hi Kenneth, thanks for taking the time to feedback - I've passed on your comments to the team so we can improve our process. You might be pleased to hear we're already expanding the ways that people are able to contact us so you might find it easier next time already! Robyn @ RIFT

Posted 10 years ago

“These guys are excellent. Quick, simple service and pretty reasonable charges. Will definitely use them again. Thanks RIFT”

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Posted 10 years ago

Thanks Liam, it's always great to hear from a happy client! Looking forward to hearing from you again next year :) Robyn @ RIFT

Posted 10 years ago

RIFT Tax Refunds is rated 4.4 based on 729 reviews