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Rituals Reviews

3.1 Rating 43 Reviews
49 %
of reviewers recommend Rituals
3.1
Based on 43 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone

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Beautiful smeel on the skin, and fatastic hand cream Cherry blossom! And also a body mist.
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Posted 1 month ago
Rituals - Deira City Centre in Dubai, UAE is superb. Their sales associate Dritha is friendly and made sure that I had the best experience shopping in Rituals. Kudos!!
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Posted 1 month ago
I recently visited a Rituals store, and it was truly one of the best shopping experiences I’ve ever had. From the moment I walked in, I was welcomed warmly by the staff. The atmosphere was serene. Special Thanks to Rachel
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Posted 3 months ago
We had a lovely experience shopping for Christmas gifting at Yas Mall branch with the assistance of Ms. Rachel
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Posted 3 months ago
Customer service were so kind in solving my issue, they went out of their way to make sure I would get the best help I could. Although it took a little while before my issue was solved, they continuously updated me in the process, and the well seserve rhe 5 stars for their excellent service minded approach. Especially a woman named Chantal ⭐️
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Posted 5 months ago
Massive Thank you to (Denise) in the Bromley store she’s A super human not just a manger she goes Over and beyond she is an amazing person With great knowledge of the products in the Store . Many thanks . GOD BLESS
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Posted 7 months ago
I was having a few problems today getting an order through so spoke to a very helpful customer services representative called Sophia who was very helpful and got my order sorted out in extra quick time! Great customer support and lovely products - thanks again
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Posted 1 year ago
Love the product… great to give as gifts but it’s the staff that really make shopping here a pleasure.
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Posted 1 year ago
That was my first time visiting the shop. Was looking for a present and Hilary was extremely helpful, knowledgeable and supportive until I find the right present. Great experience, I’ll be definitely looking forward to there again!
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Posted 1 year ago
Visited the Plymouth store and was treated to an informal but incredibly knowledgeable introduction to rituals products from Katie. She listened to me, something that is sadly lacking in many shops today. I left with some beautiful legend of the dragon products, really eye catching display. Katie signed me up and I will be back next week with my mother who has agreed to buy me an advent calendar. Katie, I work in retail and your technique was a revelation, no hard sell but I felt you held my hand through the whole experience. I didn’t come in to buy but feel I am now a converted rituals fan.
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Posted 1 year ago
The Assistants in Rituals, Plymouth were so friendly and knowledgeable. Great ambience and wonderful products. I’m converted!
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Posted 1 year ago
Very impressed with Courtney (Buchanan St, Glasgow). She went above and beyond in providing excellent customer service and problem solving. I had an issue using a One4all gift card as my total amount spent, £76.40 exceeded the card value of £50. Courtney explored various options and contacted her company to try to resolve. She was pleasant, patient and friendly throughout. Unfortunately, and not for the want of trying on her part, I was unable to redeem my ONE4ALL voucher. Bizarrely, it would not let me pay excess on my debit card or top up gift card to value required. I eventually paid for it on my debit card because of the excellent service provided by Courtney. However, I'm not impressed with the regulations of ONE4ALL. This was a gift given to me in good faith for my 60th birthday so the whole point was to treat, and not cost myself! I would most definitely NOT recommend buying ONE4ALL as a gift. Alternatively, I would happily buy or recommend a Rituals gift card instead.
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Posted 1 year ago
I have almost everything from limited Amsterdam edition. And im really sad, because it is limited! I love the scent. If you could make shampoo, conditioner and heat protection spray with the same scent, im def gonna buy it for the rest of my life.
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Posted 4 years ago
Good customer service at airport inverness scotland
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Posted 4 years ago
Beautiful pills that make me feel well.
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Posted 5 years ago
The products arrived within 2 days, the products were beautifully gift wrapped as requested
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Posted 7 years ago
Products are fabulous, gift packaging superb and delivery to Scotland excellent.
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Posted 7 years ago
They offered me tea when i went in , took my heavy bags so i could shop and drink tea at the same time. they were attentive and smart. they knew their products and helped me find some beautiful gifts for my friends. I actually did not go in with the intention of buying but they made the whole experience a delight. You just dont get this anymore. thank you Rituals brent cross
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Posted 7 years ago
Great products for your skin and inner body!
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Posted 7 years ago
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Posted 7 years ago
Rituals is rated 3.1 based on 43 reviews