Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,958 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 5 star review on 11th September 2024

448

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve wanted a genuine Weber barbecue for sometime. Unfortunately where I live stockists are few and far between. So I ordered mine from Riverside. The website was a dream to order through and the carrier delivered quickly. Wouldn’t hesitate to recommend Riverside as a great supplier.”

Helpful Report

Posted 8 months ago

“Great price for a premium product. Fast and free delivery service as well, what’s not to like. A great company to deal with, thank you ☺️”

Riverside 5 star review on 2nd August 2024

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Posted 8 months ago

“Fast delivery, great service”

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Posted 8 months ago

“Riverside decent but 2 weeks waiting for weber cashback still nothing and no email replies! Beware.”

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Posted 8 months ago

“Riverside almost impossible to contact on phone with up to 30 mins waiting !! Once connected the staff are very polite and helpful but the phone system needs attended as frustrated customers will not necessarily be in good mood My product from Weber for cooking kebabs in my rotisserie had a manufacturing fault on second use !! It took me three phone calls ( long waiting time and twice no answer ) four emails and three separate ladies before I was awarded a replacement Hope this helps others in future !!”

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Posted 8 months ago

“Well packaged, delivered on time, and a low price - I couldn’t ask for more!”

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Posted 8 months ago

“Trusted seller of the finest Weber goods! Great service, great products - very happy :)”

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Posted 8 months ago

“Very easy to order , delivery very quick, wouldn’t hesitate to order from you again”

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Posted 8 months ago

“Price was great and I am very happy with my purchase. However, Dispatch was slow and took longer than promised for delivery which was frustrating. As expensive as they may be. You need a Traeger. Just buy one.”

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Posted 8 months ago

“Webber cover does what it says on the tin.... Riverside service was spot on! Riverside Price was the Best out there !”

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Posted 8 months ago

“Simple transaction excellent communication and delivered quickly thank you”

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Posted 8 months ago

“Easy to buy and everything works as it should and great follow up customer service”

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Posted 8 months ago

“prompt and professional delivery”

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Posted 8 months ago

“Super fast delivery and great products for a decent price. Thank you Riverside ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 8 months ago

“Bit premature , still not had the parcel ?”

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Posted 8 months ago

“I ordered a BBQ and paid for next day delivery placing my order on a Thursday night. I expected to get it Saturday but got an email from the delivery company advising delivery would be Monday - too late for my Sunday BBQ plans. I emailed Riverside and have not received a reply some 2 weeks later. Next day delivery it seems is only available if you order Monday - Thursday however they will take your money for next day delivery whenever you order. Don’t expect a reply if you have an issue with an order from this company they don’t care once they have your cash.”

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Posted 8 months ago

“Excellent service throughout and including after service. Very good comms, thanks for an easy process from start to finish”

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Posted 8 months ago

“Great company to deal with. Good prices and prompt delivery.”

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Posted 8 months ago

“Can't fault it. Excellent prices and super fast delivery. Outstanding service”

Helpful Report

Posted 8 months ago

“Excellent communication and service”

Helpful Report

Posted 8 months ago

Riverside is rated 4.9 based on 15,958 reviews