Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,958 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a bit confusing that my order sat at 'waiting fulfilment' for several days, but once I contacted customer services by email they required very quickly and explained the status and delivery schedule. Item arrived 5 days after placing order and delivery firm left it in my requested safe place.”

Helpful Report

Posted 2 weeks ago

“Very easy ordering and delivery was quicker than expected. Would have been 5* if delivery had been cheaper.”

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Posted 1 month ago

“I’m incredibly grateful to Benito Gabriel and his team for their exceptional work in helping me recover my funds from a scam platform. Their expertise and commitment were evident throughout the entire process, and they handled everything with the utmost professionalism. Thanks to their efforts, I got back every penny I had lost. I highly recommend their services to anyone in need of assistance with financial recovery! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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Posted 2 months ago

“Its a Xmas Present. Hasn't been used yet. Delivery worked OK. Needed a further seasoning owing to there being damage to the packaging and the pre-seasonong layer having been knocked off the handle allowing rust to form. This shoul;dn't be a problem. Just thought you should know, Looks like a nice bit of kit.”

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Posted 3 months ago

“I’ve been looking for a new BBQ for a while and ordered one from their website. Arrived later than expected but Sam happy with the service and bbq”

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Posted 4 months ago

“Great deal on purchases, extremely happy. Good communication from customer service. I would give five stars but if it wasn’t for me phoning customer service and then them informing me I had a delivery that same day it could have been a different experience. Courier company apologised for no communication and were very helpful when they delivered. Would recommend Thank you”

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Posted 7 months ago

“To be honest, generally excellent service and delivery of my Traeger! Safely packaged, easy to communicate with. Only slight hiccup was that I requested express delivery and for some reason it wasn’t picked up, but that wasn’t the end of the world.”

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Posted 7 months ago

“Product brill, I do think lack of information for the delivery process was unusual and caught ourselves out however would order from these again… shame can’t buy garden furniture online 😉”

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Posted 7 months ago

“Easy ordering process. Delivered quickly. Not used the bbq as a gift for my son but would definitely recommend the company.”

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Posted 7 months ago

“Great Weber rotisserie! It was great and delivered timely. My only gripe was that I wanted to combine the order with the Weber rotisserie basket 7686, but strangely found that this was a shop only item!? Other people selll/ deliver this, and meant I needed to consider elsewhere. Even a phone call didn't help resolve this”

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Posted 7 months ago

“Easy to order no problems. Quick delivery arrived promptly delivered by courier. Haven’t used the product yet but will prolly use this weekend.”

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Posted 8 months ago

“I carried out extensive research on cryptocurrency recovery after falling victim to scammers with $97,000 worth of Bitcoin, and among the numerous connections I discovered, one proved to be the most suitable for the task. I was clearly wrong when I initially believed that the lost Bitcoin could never be found again. she successfully recovered $92,000 out of $97k. After getting in touch with Mrs. Lisa Elizabeth and sending all the information about the transaction with the scammer, she made good on her promise to recover all the lost Bitcoin within 24 to 72 hours, and she did it and I am here to testify and thank Mrs. Lisa Elizabeth for helping me to recover all my lost funds back and I never believe I will able to recover my lost funds back until I get in touch with Mrs. Lisa Elizabeth and she help me to recover all the funds back in less than 72 hours, all thanks to Mrs. Lisa Elizabeth and if have lost funds in this investment site, I will advice to contact Mrs. Lisa Elizabeth so that she will also help you to recover all your funds back and so that you will also testify as well, I will drop her details, so that you can able to contact her via mail::: mail ::: lisaellzabet 6 6 2 @ gm ail . com WhatsApp :: + 1 3 0 1 6 5 8 0 9 2 1”

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Posted 8 months ago

“Very quick delivery just disappointed with courier the box was crushed and open and the bbq grill had been dented but still useable and I needed it straight away so didn’t send back.”

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Posted 8 months ago

“Great prices, reasonably fast delivery and gpod product range (though it was a shame the cover wasn’t available for my new BBQ). Only negative is that the BBQ arrived upside down on the pallet. As it had been delivered to my work while I was away for a few days I was really worried it may be damaged. Built it last night though and all seems well 👍”

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Posted 8 months ago

“I thought I’d found the best cheapest Weber on the internet although very please with my Weber Q it was not made clear that it would only work with gas cartridges so I had to pay a further £54 locally for an adapter to propane gas bottle so could have got slightly cheaper elsewhere having said that quality kit please with riverside service”

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Posted 8 months ago

“Riverside almost impossible to contact on phone with up to 30 mins waiting !! Once connected the staff are very polite and helpful but the phone system needs attended as frustrated customers will not necessarily be in good mood My product from Weber for cooking kebabs in my rotisserie had a manufacturing fault on second use !! It took me three phone calls ( long waiting time and twice no answer ) four emails and three separate ladies before I was awarded a replacement Hope this helps others in future !!”

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Posted 8 months ago

“Price was great and I am very happy with my purchase. However, Dispatch was slow and took longer than promised for delivery which was frustrating. As expensive as they may be. You need a Traeger. Just buy one.”

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Posted 8 months ago

“Cheapest Weber BBQ equipment found. Order of 4 items delivered on time and safely except for chinmey starter which arrived with dent to base. the starter was not boxed (don't know if it should have been or not) but maybe should have some protection during transit.”

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Posted 8 months ago

“Enjoyed the smoking course, nice people, Well organized, good value for money. Maybe change slightly. Run a course for beginners and a more technical course for more experienced people. As it was a bit basic for me. But good fun and I enjoyed it. Gary”

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Posted 9 months ago

“Great product, just arrived via wrong delivery method (requested two person but came as a pallet delivery which we didn't have room for!).”

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Posted 10 months ago

Riverside is rated 4.9 based on 15,958 reviews