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Riverstone Technology Reviews

5.0 Rating 73 Reviews
100 %
of reviewers recommend Riverstone Technology
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Phone:

7703258856

Email:

banderson@riverstone-technology.com

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Anonymous
Anonymous  // 01/01/2019
amazing company! They are always quick to respond to all our needs. We have used Riverstone on multiple occasions. We have sold some of our older equipment, and we use them for 3rd party hardware support. We had a hardware issue in the past and received parts very quickly. I highly recommend them to anyone wanting great service and a great business partner.
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Posted 3 years ago
Riverstone Tech is easy to work with thru the process of quoting and composing maintenance contracts. Appreciate the full engagement and quick response time.
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Posted 3 years ago
It's been a wonderful experience having our storage systems supported by Riverstone Technologies. The support has always been prompt and proactive in resolving issues. The shipment for any parts to be replaced is will within the ETA. I recommend it to anyone looking for a professional support services for any of the hardware devices.
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Posted 3 years ago
Riverstone is easy to work with in getting renewal quotes for hardware warranties and their prices are very good. No complaints.
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Posted 3 years ago
Riverstone is able to provide us support on older hardware at a great price.
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Posted 3 years ago
I have been with Riverstone for a few years now and have used their services a couple of times. Kaylee our Account Exe doesn't hesitate to answer questions or escalate any service issues. She is timely with her response. Our servers are a critical means to service our clients and we know Riverstone is capable of keeping our agency up and running at all times.
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Posted 3 years ago
Excellent customer service!
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Posted 3 years ago
Riverstone has been great so far. We moved equipment over to them a few years ago and have had a great relationship for support. Engineers have more knowledge than anyone else we've ran across for EMC speciality products and have been excellent at customer support. Would highly recommend for any organization looking at third party maintenance options.
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Posted 3 years ago
I cannot say enough about Riverstone Technology. My company was placed in a tough position and Riverstone stepped up and was able to support us within our allowed budget. The continued support and friendly staff is just what my company needed. Thank you.
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Posted 3 years ago
Reasonable support pricing for legacy systems and a very good support team with an excellent response time. Would definitely recommend if you are looking for third party support on your systems for cutting down yearly support costs.
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Posted 3 years ago
Very friendly and responsive. They offer comparable service to first-party support at lower prices!
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Posted 3 years ago
No complaints. Very efficient and fast
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Posted 3 years ago
Have found everyone at Riverstone to be very professional and responsive to any inquires. Excellent service.
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Posted 3 years ago
Professional. Responsive. Great Value.
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Posted 3 years ago
Great customer service and always response to any issue in less than 24 hrs.
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Posted 3 years ago
I am very happy with the help and support I have received from Alex at Riverstone. Communication is excellent and I look forward to working with them and potentially expanding our cover in the future.
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Posted 3 years ago
Kaylee is Awesome!
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Posted 3 years ago
The Riverstone team has been great so far. Super easy to work with and their support team has been the best I've seen so far in my 20 year experience. Would definitely recommend.
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Posted 3 years ago
Great service and very well priced.
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Posted 3 years ago
Kaylee was extremely responsive and accommodating. Understood our needs. Was able to offer very competitive pricing.
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Posted 3 years ago
Riverstone Technology is rated 5.0 based on 73 reviews