“Riverstone went the extra mile to make sure we were happy even when it meant exchanging equipment multiple times. They are very accommodating and easy to work with. Their pricing is also very competitive.”
“Riverstone has been a great partner to work with to support legacy equipment that is no longer supported directly by the manufacturers. Each engagement with Riverstone has been extremely positive and they do an excellent job of understanding a customer's support requirements and provide an exceptional level of response and interaction. Really great to work with Riverstone as I'm always confident that they will take great care of the end user.”
“While we haven’t had an incident or other dealing with the support aspect, the sales process was seamless, communicative, and otherwise a pleasure to work with.”
“Legacy server + Riverstone warranty = no problem.
Legacy server + no warranty = trouble.
We've had a couple of hardware failures on old servers and it was no problem to have expedited parts shipped out on both occasions. For me, that peace of mind lets me stretch the budget a bit further and get more production life out of equipment that would otherwise have to be retired.
Ben Strednak
IT Manager
ASCO Aerospace”
“The account agent helped submit a ticket with support right away. Support was prompt and able to identify the correct power supply to ship out to me. I greatly appreciate the promptness and professionalism of Riverstone Tech.”
“Riverstone Technology came through where other vendors, not even Dell, could not. Our account exec, Kaylee, has consistently provided top-notch support and is a pleasure to work with. Thanks Kaylee!”
“Working with Kaylee is a pleasure because of her professionalism and prompt communication
skills. I look forward to working with Kaylee in the future.”
