“How the UK government allow companies like this to fleece the public is criminal.
Its about time lawyer's got involved like they did with PPI claims.”
“The worst crime company ever.Very expensive.Absolutely crooked they should be reported to watch dog & shut down.
Charge you for jobs that have not been done.
Workers spend a lot of time on the phone & doing nothing.Invoices for jobs are a joke.I don’t no how they sleep at night.”
“Worst company I have ever had to deal with. Been waiting one year now for a response and action to damaged brick work on my leasehold property. They ignore your emails, absolutely disgraceful company. To make matters worse i have to pay this crooked company!! They really need to be investigated as to no idea where all my service charges funds are being spent on.”
“There is nothing positive to say about this company. Avoid them! Whether you are dealing with RMG in England and Wales or RMG Scotland, the experience is the same. RMG seem to be incapable of managing the properties they are responsible for in a professional and proactive way, so buildings deteriorate. The property managers are changed so frequently, and information is never passed on, so complaints and problems are rarely resolved.
They seem incapable of providing accurate invoices and often try and charge more than once for work or for work done at another development.
They often refer people to PDC (a company they have had very close ties to) for late payments even though they are unable to provide evidence that a reminder has been sent.
There is so much more I could say but am trying not to make this review too long but before you buy a property managed by RMG, please read the other reviews on this site, Trust Pilot and I would have said Google reviews but RMG seem to have managed to remove these.”
“If this company is in any why involved don't walk away RUN the are a scam company will charge for work that never get done. Charge extortionate fees for so called Professional Management. If I could I would be happy to give them -5 stars”
“Customer service: Non existent.
Price: Daylight robbery.
Deliver: Worse than Evri, DHL and Yodel. You have to hassle them to get anything done.
Returns & Refunds: Forget it.
Zero stars given for everything.
Joke of a property management company.”
“If I could give zero I would. They are the most despicable company I’ve ever had the misfortune of dealing with and the worst part is you cannot sack them. We did not appoint them. We do not trust them. We do not want them. Yet like a bad dose of haemorrhoids or a whiner that won’t flush there they are, month after month, balls up after balls up. Corrupt to the core and proud of it.”
“Wow! All of these bad reviews can’t be wrong. Charge fees but no NOTHING to justify them. Send people to the debt collectors when they refuse to pay due to not doing the work they are PAID to organise. Lose lose situation. If I had known we would have to deal with this when we purchased our home we wouldn’t have bothered”
“Lack of communition, lack of interest in development, lack of resolving ongoing issues, no interest in what residents/owners/lets but expect to be paid for not resolving issues then sending out £34 payment when no invoices sent out or received”
“Absolute disgraceful company! Had a leaking gutter for 5 years, they eventually came to fix it, erected scaffolding 4 storeys high put some resin in the gutter, removed the scaffolding and when it rained it was worse than ever! It’s still leaking! We are in a no pets allowed building, every apartment has a pet except me! They said ok no more pets allowed but they keep coming! Dogs urinating in the communal areas dirty paw marks on the communal carpets which haven’t been cleaned in 5 years! Dogs messing in the communal gardens, if you can call them gardens! Absolute waste of time but charge extortionate fees!”
“They shouldn't be called RMG, they should be called OCG and that goes for their other organised criminal partners too. They've recently doubled the service charge and their friends have increased the block and estate charge so that everybody is struggling to pay. We can't sell either because people know their reputation and, also, they've let the place turn into a right dump which doesn't attract buyers.”
“We got rid of these crooks in January 2022, they ran our Residential Management Company into insolvency. RMG are completely incompetent and tiptoe on the line of being criminal. If you don't have residential directors, request an AGM immediately and appoint someone from the development. The longer you leave it the more money they will drain from your development, leaving you in a situation with no reserve fund and in big trouble when issues arise. Report them to your local MP, the more noise around these scum bags the better!”
“Never get back to you . Never fix items that need fixing . Have to fight with them to come and look at something . Left graffiti on our site for months and months .”
“Practically a criminal company who do not send invoices they claim to have and the first you hear is being passed over to a debt collector - who is tied into the company themselves”
“Would give zero stars if I could unscrupulous invoices, money missing from our reserve fund and if you refuse to pay these ridiculous charges they threaten to add more interest on yet do very little to maintain the property or grounds. These con artists need shutting down I have a property that is unsellable due to high service charges made even worse by being stuck with RMG as the managing agent.”
“Ridiculous fees! Liars! Con people out of their money for things they haven't done. Have to beg for them to maintain the grounds! And even then they do a shocking job!!”
