Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“slow delivery that took more than a week even though confirmation email stated 3-5 days, low quality items, broke within days.”

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Posted 1 year ago

Apologies for the delay in delivery. This is definitely not Robinsons standard. We'll be checking in with our delivery team to prevent this from happing again.

Posted 1 year ago

“Fast and efficient ! Well-packaged and product delivered promptly.”

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Posted 1 year ago

“Ok slow delivery”

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Posted 1 year ago

“I liked the stuff I ordered. Towels were soft and good. I was not fully satisfied with the jewellery box. I felt it was bit small. Rest all the other stuff was good . Nicely packed and delivered safely. Thanks”

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Posted 1 year ago

“Always have good deal and give extra disc voucher.”

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Posted 1 year ago

“Good product and fast delivery.”

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Posted 1 year ago

“The delivery was efficient. The bag is very pretty.”

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Posted 1 year ago

“Super value for price! Love their bedsheet series so much! Love the colour and the texture. Looks very elegant in my room!”

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Posted 1 year ago

“I ordered an ironing board size M. I guess mistake the company delivered size S to me. It took them more than 1 week to replace the wrong size. I had to contact Robinsons staff three times to find out when a replacement could take place.”

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Posted 1 year ago

Hi, we're so sorry that the exchange took longer than it should. We'll be looking into this to make sure it does not happen again.

Posted 1 year ago

“Good products”

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Posted 1 year ago

“I was not happy with my super single bedsheet. Stated as something else but received something else”

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Posted 1 year ago

“Item received in good condition on time”

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Posted 1 year ago

“Received the cream purchased in bad condition, got in touch with a customer rep and after a few days I got a new cream in perfect condition”

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Posted 1 year ago

“I am so happy with my purchase. It is the second one from this collection. The service is excellent including the delivery, the much was very quick & the product is a true reflection of the pictures on line.”

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Posted 1 year ago

“Very very very very…. Bad. No star at all. No stock is a very bad excuse. My order was canceled After 17 days.”

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Posted 1 year ago

Thank you for sharing your feedback. We apologise for the inconvenience. We'll definitely look into this to make sure it does not happen again.

Posted 1 year ago

“Client Services were very helpful. Delivery time was expected. The only issue was the colors which didn't quite match the theme of my room decor. Your illustration showed orange and green (no pink), but what I received was more pink and green (with a little orange)”

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Posted 1 year ago

“The only thing is that it wasnt fix on the spot”

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Posted 1 year ago

“I am very happy with the product”

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Posted 1 year ago

“The material creases after washing, so disappointed”

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Posted 1 year ago

“All item received are well pack and with no damages thank you very much!”

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Posted 1 year ago

Robinsons is rated 4.2 based on 1,941 reviews