Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and goods were properly packaged.”

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Posted 1 year ago

Thank you BG for your 5-star rating. We are delighted that the delivery was prompt and goods were properly packaged. We appreciate the feedback and we would love to serve you again in the future.

Posted 1 year ago

“Items delivered timely and items came in good condition.”

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Posted 1 year ago

“A brand that I grew up with that is synonymous with quality. A household name in Singapore.”

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Posted 1 year ago

“The Robinsons Own towel brand were excellent and value for money. The Egyptian cotton hand towel was really good. Worth the money spend ! Delivery was a bit slow but worth the wait! Keep up the good work Robinsons !”

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Posted 1 year ago

Thank you so much for your 5 star rating, Chandran! We truly appreciate your positive review of our products. We apologise for any delays you may have experienced with delivery, but we're glad to hear that it was worth the wait. Thank you again for your kind words, it's customers like you that really make us smile.

Posted 1 year ago

“Fast deliveries, items received in good condition. Only the packaging too wasteful for the two items.”

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Posted 1 year ago

“Very nice experience purchasing with Robinsons.”

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Posted 1 year ago

“Happy with my purchase of quality fitted sheet sets on sale, delivery was fast and items were received in good condition.”

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Posted 1 year ago

“Bought a tap and was damaged. Contacted CS and she was very helpful to do 1-1 exchange for me. She emails and update me on status and make sure I receive the item. Thank you so much.”

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Posted 1 year ago

“Fuss free online shopping!”

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Posted 2 years ago

Hi there! We are very pleased that you had a convenient and fuss free shopping experience. Thank you for choosing Robinsons and we hope you enjoy your purchase.

Posted 2 years ago

“Prompt delivery and quality product.”

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Posted 2 years ago

“Well received.”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Advised on delivery status and delivery is prompt. Wide range of products sold on-line, good pricing. Overall a satisfied on-line shopping experience with Robinson.”

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Posted 2 years ago

Thank you so much for your 5-star rating! We are so glad that you had an overall satisfied experience while shopping with us. We wholeheartedly appreciate your kind words.

Posted 2 years ago

“The media team is doing a good job so is the marketing team. So many products! wish we can buy all. But now have to be prudent in spending!”

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Posted 2 years ago

“Robinson online give shoppers a great deal discount and reasonably priced delivery service to home.”

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Posted 2 years ago

Thank you so much Josephine for the 5-star rating! We truly appreciate your support.

Posted 2 years ago

“Fast delivery and products authentic”

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Posted 2 years ago

“Live chat response is excellent. Fast delivery and overall purchase is very smooth.”

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Posted 2 years ago

We appreciate the kind words Eileen. Thanks for shopping with us!

Posted 2 years ago

“Fast service, good quality. thanks!”

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Posted 2 years ago

“Service was prompt and personalised, doesn’t feel like usual online shopping. Delivery was very fast and items were packed very well.”

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Posted 2 years ago

“Robinsons has a good range of stuff, prompt delivery and great customer service!”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews