Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Ms Carolyn's was indeed v.helpful on my purchased desires mattresses with excellent customer services. Delivery guy was friendly and helpful too. Thank you so much. Cheers”

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Posted 1 year ago

“The sale had quite a significant discount and delivery was prompt. Pity that goods were not of ideal quality for the price we paid.”

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Posted 1 year ago

Hello! Thank you for sharing your feedback. I can see that our customer service has reached out to you privately and resolved this concern. We hope that you'll still give Robinsons another try.

Posted 1 year ago

“Delivery was fast.”

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Posted 1 year ago

“Good stuff and items were delivered within 2 days!”

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Posted 1 year ago

“So pleased with the speed of delivery & the nicely packaged items!”

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Posted 1 year ago

“Fast delivery. No damages package”

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Posted 1 year ago

“Delivery was like a breeze. Thank you”

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Posted 1 year ago

“The many mobile accessory items that I had purchased from ROBINSONS online have all been deliver on time, in good condition and correction have been made efficaciously and issues resolved satisfactorily. I at meeting very happy with your service , thank you.”

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Posted 1 year ago

Thanks for the kind words, Arthur!

Posted 1 year ago

“I am very satisfied with my orders. Robinsons discounts is always the best 👍🏻 Fast delivery too. I received my orders within a week. Thank you Robinsons. Keep it up 💪”

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Posted 1 year ago

“I give it 5 stars. Excellent quality at a discounted price, nice packaging and delivery was very prompt. Was a little skeptical as this was my 1st time buying online from Robinson but all good.”

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Posted 1 year ago

“i was very disappointed at the quality of the 1000TC Queen size bed sheet set.”

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Posted 1 year ago

Hi! We're very sorry to know that our 1000TC bed set did not meet your expectation. Feel free to reach out to us at support@robinsons.com.sg. We'll be glad to check what options we have for you.

Posted 1 year ago

“Delivery was fast and well packed. Thank you note from Robinsons Chief Operating Officer was a pleasant surprise.”

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Posted 1 year ago

“Product arrived promptly; the service tech set up equipment efficiently and tested functionality. Pricing of unit (large screen TV) was competitive.”

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Posted 1 year ago

“Everything is a good, except delivery which was taking a bit longer for local. I hope Robinson could review the entire journeys and improve delivery as part of customer experience”

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Posted 1 year ago

“Delivery was fast and well packed in a box. Always happy with Robinson's service!”

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Posted 1 year ago

“Customer's money is refunded automatically when item ordered is not available.”

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Posted 1 year ago

“Good customer service via live chat. Fast delivery. Keep a good work :)”

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Posted 1 year ago

“Material very bad cutting was totally rubbish never buy from Robinson anymore regret😡”

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Posted 1 year ago

“Item out of stock but still let me purchase and after ordering than say its out of stock after 1 week of waiting”

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Posted 1 year ago

Hi Aaron. We're very sorry to hear about your experience with the Robinsons. It's understandable that you feel frustrated about the item being out of stock but still being let to purchase it and the long wait after you ordered. We thank you for taking the time to give us your valuable input. This is helpful in improving our services.

Posted 1 year ago

“Our bed linen was packed nicely, arrived in very good time and we are happy with the product which was just as described. I felt the price was good value.”

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Posted 1 year ago

Robinsons is rated 4.2 based on 1,941 reviews