Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth and quick delivery. Item delivered by original supplier and installed on the spot.”

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Posted 2 years ago

“In the past I used to enjoy shopping in your stores , mens section for shorts and especially shirts for shirts. Was happy when the online shopping became available and the clothing standards and products never changed , still great quality.”

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Posted 2 years ago

“Order was delivered really quickly!”

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Posted 2 years ago

“I love to buy from Robinson because the products are top quality and the price is reasonable”

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Posted 2 years ago

“Excellent service and timely delivery. Excellent value for money and the great quality product”

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Posted 2 years ago

“Prompt delivery!”

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Posted 2 years ago

“Received the bedsheet sets in good condition, even though they aren't opened yet”

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Posted 2 years ago

“Quality shirts that arrived early Love the shirts design & materials”

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Posted 2 years ago

“I received both the Bolster and the Hugging Pillow in pristine condition and properly packaged. However, I only need one Hugging Pillow, not two, because I did not envisage the pillow to be twice the length that I need. I would like to return one Hugging Pillow if that is okay, the one which I have not opened yet (still in its original packaging), even if it means I should buy something else to replace it. I have written to Robinson but yet to get a reply.”

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Posted 2 years ago

“Transaction was smooth and prompt, unfortunately I did not get the colour I wanted.”

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Posted 2 years ago

“Delivery of item was fast. Within few days of placing orders. Item was well received and carefully packed, too.”

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Posted 2 years ago

“Good sales items”

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Posted 2 years ago

“Delivery was fast.”

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Posted 2 years ago

“Prompt delivery and quality products!”

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Posted 2 years ago

“Pleased with my online purchase of bath and face towels from Robinsons. The order was processed promptly and smoothly and I received my purchases within 3 working days in good condition. Order website could be more intuitive and user friendly, I hope this can be improved. But quality of towels were good and absorbent.”

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Posted 2 years ago

“Enjoyed the quality products offered during Robinsons Sale.”

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Posted 2 years ago

“Happy New Year! Thanks for the prompt delivery amidst the festive season; i was pleasantly surprised. Items arrived in pristine condition. Thanks to deliveryman who delivered too.”

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Posted 2 years ago

“Always loved the store for its Customer Service which was the best I found in SG; so pleased to say this has translated directly to the new "online" platform!!”

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Posted 2 years ago

“I am amazed by the service quality level especially on the delivery part - it was so efficient and quick.. almost less than a 24hrs turnaround time to deliver my orders from the time of my online purchases made with them. Brilliant!”

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Posted 2 years ago

“Offer was reasonably good and item was delivered on time as arranged.”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews