Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Huge range of products to choose from. Value for money when there is a sale”

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Posted 2 years ago

Thanks for the kind words Seiw Yean! We are glad that you had a great experience with us and we value your positive feedback.

Posted 2 years ago

“Fantastic support channel and smooth transaction! Thank Carolyn!”

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Posted 2 years ago

“Responsive and swift”

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Posted 2 years ago

Thanks Chong!

Posted 2 years ago

“Awesomeeeeeeee”

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Posted 2 years ago

“Reliable and efficient. Can buy with confidence. Keep up the good work.”

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Posted 2 years ago

“Delivery was fast n kept me updated. Thank u”

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Posted 2 years ago

“Very good 1st purchase online. Delivery and customer service is prompt.”

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Posted 2 years ago

“Fast delivery, good quality”

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Posted 2 years ago

“Item was received with minor damages but Carolyn was very helpful and responsive. 5 star for the service.”

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Posted 2 years ago

Thank you for your kind words, King Sin! We value customer satisfaction, and it means so much to us that you are happy with our service.

Posted 2 years ago

“Robinson’s delivery service was prompt - within 3 days after the order was placed.”

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Posted 2 years ago

“Easy purchase and good choice of products”

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Posted 2 years ago

Thank you, Oxana, for your 5 star rating! We're so glad that you enjoyed an easy purchase, along with our good choice of products. We appreciate your business and look forward to having you back soon.

Posted 2 years ago

“The material is soft and nice to touch. I have not started using it but it seems everything is on the right path! Thank you!”

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Posted 2 years ago

“The Robinsons Hotel range is worth buying. Good material at affordable price. The bedsheets come with a cotton storage bag, which is very thoughtful. Delivery is prompt. Overall a great experience shopping at Robinsons online.”

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Posted 2 years ago

Hi Mavis, thank you for rating Robinsons so highly! We're happy that you were satisfied with your purchase of our Hotel Collection range. We hope to do more business with you in the future.

Posted 2 years ago

“Always good dejection at fair prices . Had great service at the physical store , miss that !”

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Posted 2 years ago

“Efficiency of delivery and item is well packed without any damage.”

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Posted 2 years ago

Hi Jason! Thank you so much for your 5 star rating. We are extremely pleased to hear that you found our delivery to be efficient. We truly appreciate your kind words.

Posted 2 years ago

“Mikael from customer service was did a really good job of expediting the shipping for the coat! So glad I got to use it for my last minute trip”

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Posted 2 years ago

“Fast and efficient delivery”

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Posted 2 years ago

“delivery was made in two days time. good quality and well packaging.”

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Posted 2 years ago

Thank you so much for the 5-star rating! We're glad that your delivery was made in two days time, and that the quality and packaging were up to your standards. We strive to provide the best customer service possible and highly appreciate your kind words!

Posted 2 years ago

“Delivery is fast and good buy!”

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Posted 2 years ago

“Product took a little longer to arrive. maybe an option for express delivery can be made available especially if the new kettle is a replacement.”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews