Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the online purchase and 30 days no question asked refund. Thank you. I did return and repurchase.”

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Posted 2 years ago

Thank you so much for your 5-star rating! We're delighted to hear that you were happy with your online purchase and our convenient return policy. It's very humbling to hear that you decided to come back and purchase from us again. Thank you again for your support.

Posted 2 years ago

“Love the hotel collection bedsheet sets! Great price and good quality!”

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Posted 2 years ago

Thank you, Hillier, for your 5 star rating! We are so glad that you love the Hotel Collection bedsheet sets. We are always trying to offer our customers good quality products at great prices and are delighted that you enjoyed your experience!

Posted 2 years ago

“Extremely good service”

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Posted 2 years ago

“Excellent product and very good customer service”

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Posted 2 years ago

“Highly responsive and professional customer service from purchase to after sales. Made efforts to check with customers on details of purchase before dispatching. Keep up the good work!”

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Posted 2 years ago

Hi Stanley! We are glad to hear that you were satisfied with our customer service. We are very appreciative that you took the time to evaluate our purchase to after-sales process and that we were able to make your purchase experience a pleasant one. We will continue to strive to provide top-notch services and make sure our customers are always taken care of. Thank you for your kind words!

Posted 2 years ago

“Great service. Placed order on Monday and it was delivered on Wednesday ! The wok bought is also up to our expectations !”

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Posted 2 years ago

Thank you Cindy! We are glad that you are satisfied with your purchase and our amazing service.

Posted 2 years ago

“Very fast delivery and happy with the purchased. Wil recommend to friend...”

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Posted 2 years ago

“Quick delivery, goods delivered very much as expected or even more than that. Very likely to buy again in the near future.”

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Posted 2 years ago

“The items were as stated and arrived very fast.”

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Posted 2 years ago

“fast delivery”

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Posted 2 years ago

Thank you, Nien, for your wonderful 5 star rating. We appreciate your kind words about our fast delivery.

Posted 2 years ago

“Good product delivered quickly”

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Posted 2 years ago

“I am happy with my purchase, items are as described. Quality of towel is good and similar to hotel standard. Delivery was fast and very well packed. Thank you.”

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Posted 2 years ago

“Thanks for great service.”

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Posted 2 years ago

“Timely delivery . Also gave a free gift !”

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Posted 2 years ago

“Robinson online was easy to use with lots of choices. Deliveries were prompt and items were all in order and well-packed. It was over the CNY period so deliveries took longer, but it was not an issue for me.”

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Posted 2 years ago

“I need/want to change an item because of my own wrong estimation. Chatted with the help desk. The person was very friendly and helpful. She said she'd get back to me shortly and she did. And I was able to change the item to the size I want. Kudos to Carolyn. Thank you so much!”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Delivery was fast and the fabric for the hotel series comforter & bedsheet was really good”

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Posted 2 years ago

“Great quality and great prices. So pleased with how all the information for the various products were clearly stated on their website making it easy for me to decide on which product suited my needs best. Also great that they indicated that different stocks came from different warehouses and may arrive at different times. Helped manage my expectations.”

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Posted 2 years ago

“I have been shopping at Robinson’s in-store many years now… missing the store in orchard. Online products are good . Thank you”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews