Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of product is good and discount made them value for money.”

Helpful Report

Posted 2 months ago

“Okay, product is satisfactory. Products are delivered on separate dates, from different place although order at the same time”

Helpful Report

Posted 3 months ago

“attractive discount during 1111 sale”

Helpful Report

Posted 3 months ago

“Ordered multiple products and they were delivered in batches. Was informed almost 1 week later an item was out of stock and had to be refunded. Still good value overall but be prepared to wait for orders.”

Helpful Report

Posted 3 months ago

“Product is good. Good service.”

Helpful Report

Posted 3 months ago

“Keep to its word in content and delivery”

Helpful Report

Posted 3 months ago

“The choice of items is good and it is easy to buy. I can't say that the recent refund is smooth as it is more tedious than the last refund. The correspondence took a while, even though I was prepared to forgo the monetary refund. Eventually your company accepted the items and hopefully I will see the sum credited soon.”

Helpful Report

Posted 4 months ago

“Hope there are more sales at better prices”

Helpful Report

Posted 4 months ago

“Value for money. Quality products. But very bad delivery courier Qxpress. Need to call up courier twice to follow up on parcel delivery.”

Helpful Report

Posted 4 months ago

“The rattan chairs we ordered were nice and comfortable My only lament is that the delivery took too long. The offer was made on 18Nov and the chairs delivered on 3 Dec.”

Helpful Report

Posted 4 months ago

“Service was prompt. Received items in good order and speedily.”

Helpful Report

Posted 6 months ago

“Quality is good. Delivery should be in syn. No issues though as i did not need my items urgently.”

Helpful Report

Posted 7 months ago

“I tired to use the First time discount code but couldn’t do so during payment. Otherwise it would be 5 stars.”

Helpful Report

Posted 8 months ago

“I like the delivery service as it is free beyond a certain purchase amount. There is no prior scheduling on which day the items are coming - just a general guide on the number of days from purchase. However you can track the delivery process and estimate when the items will appear at your door.”

Helpful Report

Posted 8 months ago

“Goods received in good condition”

Helpful Report

Posted 8 months ago

“Very good product”

Helpful Report

Posted 9 months ago

“I bought from you but it didn’t cross my mind when receiving it that there should be a slight that comes with the bag but when I check there’s no sling in it . I informed your staff through a phone conversation but she didn’t get back to me. May I ask I could replace the bag sling for me for I really needed it . Your help is much appreciated!”

Helpful Report

Posted 9 months ago

Hi Dennis! Our customer service team sent you an email, we're waiting for your response to get this sorted.

Posted 9 months ago

“Good value”

Helpful Report

Posted 9 months ago

“Good product, discount and fast delivery time. Looking forward to buy more next year.”

Helpful Report

Posted 9 months ago

“Sale went smoothly. Item received in very good condition. Packaging is first class.”

Helpful Report

Posted 9 months ago

Robinsons is rated 4.2 based on 1,941 reviews