RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,653 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Roboform for many years and it performs as advertised”

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Posted 2 months ago

“I have used RoboForm for more than 25 years. It is my must have app on all my devices. It really makes all kinds of computing much easier and saves me untold time and grief. If you are not using RoboForm you are working too hard.”

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Posted 2 months ago

“Would be even better if I could use it on my Smart TV.”

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Posted 5 months ago

“I have used Roboform for many years. It is my most valuable application.”

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Posted 5 months ago

“I've used Roboform since 2008 and love it! I wouldn't change a thing about it. The few times that I have had to contact customer support, I have received a helpful answer in a timely fashion.”

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Posted 5 months ago

“Had to reload RoboForm after a hard drive crash. Have received several "sugestions" from RoboForm techs. After trying those "sugestions", most of which I had already tried on my own, RoboForm seemed to be working but... Roboform now seems to fill forms on a somewhat random basis. Sometimes it does and many times it does not. For many years (Windows 8.1 thru Windows 10), RoboForm filled logins either automatically or I was given an option from a toolbar at the bottom of the window. My wife often gets a RoboForm icon next to the Username/password (Windows 10). I have a lot of data in Roboform but NordPass, 1Password, or Keeper are starting to look very good.”

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Posted 5 months ago

Hello David, thank you for your review. We would like to take a closer look and assist you directly and have reached out via a separate email.

Posted 5 months ago

“Easy to use, and great support”

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Posted 5 months ago

“Support is always”

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Posted 5 months ago

“Very awesome.”

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Posted 5 months ago

“great program”

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Posted 5 months ago

“The autopopulate feature is klunky. I usually have to click on it more than once to get it to fill the login info. Also, it keeps filling with old passwords. Preferred LastPass over this password manager.”

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Posted 5 months ago

Hello Pat, thanks for your feedback. This should not be happening. We have reached out separately in order to assist you directly.

Posted 5 months ago

“Excellent, best deal for the money.”

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Posted 5 months ago

“works all right”

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Posted 5 months ago

“I don't remember making a purchase. It came to pass that I had 2 subscription to Robo Form. One I recall purchasing, one I don't. When notified that one was expiring I attempted to follow the online directions to cancel one one subscription. In the process the my master password was canceled or lost. I couldn't access my passwords. I was quit disgusted and angry. It took a 10 days to resolve the problem. I appreciated the help but feel th instruction were vague and misleading. All is working fine. I give the customer service help a 5 and the original distress a 1 for an average of 3.for ans”

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Posted 5 months ago

Hello Thomas, thanks for your feedback. I have reached out separately with more information on your RobForm purchase. If you have any other questions or concerns please let me know.

Posted 5 months ago

Hello Tom, thanks for updating your review. We are glad that we were able to assist you in resolving this matter.

Posted 4 months ago

“Great password manager, very efficient and secure”

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Posted 5 months ago

“This is one of the most-used programs on my computer. It saves me much time and effort and is a sort-of life saver for my failing memory. I recommend it to everyone.”

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Posted 5 months ago

“Very reliable and very secure to date”

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Posted 5 months ago

“Been using the application for more than 10 years now. There are many other products out there, but I have remained a loyal user do to its reliability and have often recommended it to others. I will say that RoboForm is much easier to use on a Windows PC as opposed to iOS. Certainly the larger real estate on PC affords a better UI. It just seems there is much room for improvement. Features that I would like to see is a mechanism to supply icons to items in particular those without them. Secondly perhaps HTML or RTF style window for notes would be awesome. Also an expand all / collapse all menu item in the treeview control”

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Posted 5 months ago

“.............”

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Posted 5 months ago

“RoboForm is an excellent product with very good technical support. I am comparing this with other software applications and the tech support they provide. Thank you.”

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Posted 5 months ago

RoboForm is rated 4.5 based on 1,653 reviews